As an online shopper I was nervous about ordering a Leya doll. I was worried about the quality, the sizing and the overall design of the doll. THIS review is an HONEST review.....the Leya baby doll wi... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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These are beautiful customised dolls and my kids love them. They recently made football versions as well. Love the quality as well. Delivery will take time due to customisation and handling etc. we we... Zobacz więcej
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We ordered the doll as a first birthday gift for our granddaughter, Paz. My husband an avid soccer fan noted there was a player, Nico Paz on Argentinas team. The personalization, number on the shorts,... Zobacz więcej
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Avoid!!! Very poor service and never actually received the item but when questioning them I was just getting ignored and told completely different story. I wouldn't believe how dismissive they wer... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We Offer the Best Personalized Doll for Babies & Toddlers.
Dane kontaktowe
RM 2209, 22/F, 655 NATHAN ROAD, Moonkok, Hong Kong
- +852 6098 4328
- help@leyadoll.com
- leyadoll.com
4,1
Dobra
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
This company deserves more than five…
This company deserves more than five stars. Their customer service is very courteous and they respond quickly to any questions.
I ordered several items for my first granddaughter and many were personalized beautifully. The dolls are absolutely adorable. The one that talks and has music is precious.
I am very pleased with everything that I ordered and it didn’t take long to arrive
Trust is the keyword for this review
You can trust this company for good quality - safe products and great customer service
4 października 2025
Opinia niezależna
Odpowiedź od Leyadoll
Hi Donna, thank you so much for your incredibly kind words! 💛 We’re truly grateful for your trust and thrilled to know you’re happy with the dolls and personalized items for your granddaughter. It means the world to us to hear that you’re pleased with both our products and service. 🧸✨
Your support and trust inspire us to keep creating joyful, high-quality products and to continue delivering the best customer experience possible. We hope our dolls bring many smiles and precious memories to your family! 💖
Beautiful doll
Beautiful doll, arrived in good time as described, well made, had personalised and everything is perfect 10/10
3 października 2025
Opinia niezależna
Odpowiedź od Leyadoll
Hi Sharon, Thank you so much for your lovely review! 💛 We’re thrilled to hear that your doll arrived on time and exactly as described. It’s wonderful to know that you’re happy with the quality and the personalization — 10/10 makes our day! 🌟🧸
We truly appreciate your support and hope the doll brings lots of joy and smiles. 💖
I have purchased three dolls
I have purchased three dolls, and I absolutely loved all of them. The first two were for newborn babies, and the last one, a Montessori doll, was a birthday gift for my six-year-old daughter. They are all beautiful and of excellent quality. I highly recommend them.
1 października 2025
Opinia niezależna
Odpowiedź od Leyadoll
Hi Dayanis, Thank you so much for your wonderful review! 💛 We’re truly delighted to hear that you loved all three dolls — from the newborn gifts to the Montessori doll for your daughter’s birthday. It means a lot to us knowing they’ve brought joy to such special moments. 🎁✨ Your kind words and recommendation make our day, and we hope each doll continues to bring smiles and happy memories to your family. 🧸💖
Website was easy to navigate
Website was easy to navigate, Princess Breeze was as beautiful and as soft as advertised. Shipping was a little longer than I expected, but it still arrived for my granddaughter’s first birthday.
27 sierpnia 2025
Opinia niezależna
Odpowiedź od Leyadoll
Hi Maria, Thank you so much for your kind words! 💛 We’re so happy to hear that you found our website easy to use and that Princess Breeze was just as beautiful and soft as you expected. Knowing she arrived in time to celebrate your granddaughter’s first birthday makes us truly delighted! 🎉
We appreciate your patience with the shipping and hope your little one enjoys many special moments with her new friend. 🧸✨
Great company to work with
Good communication about shipping. Quick responses when contacted. Bought two products and was very happy with both of them. Will definitely be purchasing more.
20 września 2025
Opinia niezależna
Odpowiedź od Leyadoll
Hi Sandra, thank you so much for your kind words and wonderful support 💖! We’re thrilled to hear that you were happy with both products and our service. It truly means a lot to us. 🌟
We can’t wait to create more special moments for you in the future — your satisfaction is always our top priority 💕
I ordered and am very happy with this…
I ordered and am very happy with this sweet doll. Such a soft doll and it just looks so happy. The fabrics used are top quality. I’m so pleased that I’m ordering 3 more for Christmas gifts!
29 września 2025
Opinia niezależna
Odpowiedź od Leyadoll
Hi Betsy, thank you so much for your lovely words and for sharing your experience with us! 💖 We’re over the moon to hear that you love your Leyadoll — knowing that its softness, cheerful design, and high-quality fabrics brought you joy truly means a lot to our team. 🌷
It’s wonderful to hear that you’re choosing more dolls as Christmas gifts — we hope they’ll bring the same happiness and warm smiles to your loved ones too. 🎁✨
The doll is high quality
The doll is high quality, very soft! And when I had a problem, the customer service was quick and effective fixing it. I recommend it.
29 września 2025
Opinia niezależna
Odpowiedź od Leyadoll
Hi Aline, Thank you so much for your wonderful review! 💖 We’re delighted to hear that you’re happy with the quality and softness of your Leyadoll. It’s also great to know that our customer service team was able to resolve your issue quickly and effectively — your satisfaction is always our top priority. 🌟
We truly appreciate your recommendation and hope your doll continues to bring lots of joy and smiles! 🌷✨
Ordered 9 days ago
Ordered 9 days ago, payment taken and order still unfulfilled. So much for quick delivery!
19 września 2025
Opinia niezależna
Odpowiedź od Leyadoll
Hi Estelle, I’m so sorry for the frustration. Your order includes a personalized, handcrafted doll, so it needs a little extra time. The good news is your parcel shipped on September 15 and is now in transit to your local post office/country. A shipping confirmation email with the tracking link was sent the same day — please also check your spam/promotions folder.
Such an adorable doll
Such an adorable doll, was apprehensive ordering on line but would not be concerned about buying another from them
Embroidery perfect workmanship perfect
18 września 2025
Opinia niezależna
Odpowiedź od Leyadoll
Hi Jane, Thank you so much for your kind words! We’re overjoyed to hear that you love your doll. 🌸 It truly means a lot to us that you would feel confident ordering again. Your support brings us so much encouragement—we can’t wait to create more special Leyadolls to bring smiles to you and your loved ones. 💖
Perfect gift
My family and just love these Leyadolls!! The beauty and quality is perfection and the joy it brings our children to see their names printed on the front of the dress is priceless.
16 września 2025
Opinia niezależna
Odpowiedź od Leyadoll
Hi Lana, Thank you so much for your wonderful words 💕 We’re thrilled to know your family loves Leyadoll! Hearing that the beauty, quality, and personalization bring joy to your children truly means the world to us. 🌸 Your support inspires us to keep creating dolls that make every gift feel extra special. ✨
Sweetest baby doll!!
Sweetest baby doll!!! My 1 year old was delighted to receive this gift. She even kissed her new baby many times and she’s never done this before to any of her toys. 👼
12 września 2025
Opinia niezależna
Odpowiedź od Leyadoll
Hi Lesley, Thank you so much for your kind words 💖 We’re overjoyed to hear that your little one is already giving kisses to her new Leyadoll — that’s the sweetest thing ever! Moments like these are exactly why we do what we do. We hope her new baby doll brings her endless comfort, love, and smiles. 🌸
Good products something different
I ordered the my first soft book for my Granddaughter so cute and she liked it she’ll enjoy it for an awhile definitely. Will order a dolly in near future for sure.
8 września 2025
Opinia niezależna
Odpowiedź od Leyadoll
Hi Diana, Thank you so much for sharing your experience! 💕 We’re delighted to hear your granddaughter enjoys her first soft book — that’s exactly what we hope for. 🥰 We’ll be so excited to welcome you back when the time comes to find her a dolly! ✨
Loved the Doll
The doll I received was beautiful, very baby proof and packed well with special messages to stick on the gift bag that was also supplied.
Loved it all
21 lipca 2025
Odpowiedź od Leyadoll
Hi Rosemary, thank you so much for your kind words! 💕 We’re truly delighted to hear that you loved the doll, the packaging, and the little extra touches. It warms our hearts to know your gift brought such joy. 🥰
Your support means the world to us, and we can’t wait to keep creating more special moments for you and your loved ones. ✨
Odpowiedź od Leyadoll
Hi there, Thank you so much for your lovely words! 💕 We’re thrilled to know you’re happy with the quality of our products — your support means everything to us. ✨
My Leya Doll was never delivered…
My Leya Doll was never delivered despite the fact that the company says it was. I tried my best to work with them to track the package and went back and forth with the shipper and no one was willing to take responsibility for the lost doll. They also would not credit me back!! I have diluted the charge with my cc company!!
18 sierpnia 2025
Opinia niezależna
Odpowiedź od Leyadoll
Hi Susan, We are very sorry to hear about your experience and fully understand how upsetting it is not to receive your order. Please rest assured that we take every delivery issue seriously and always strive to assist our customers with care.
According to the shipping carrier’s records, your package was marked as delivered and placed in your mailbox, with a delivery photo provided. That said, we completely understand your frustration when the item is not in your hands, and we sincerely apologize for this situation.
We have proactively reached out to you to continue following up on this matter and will do our best to assist you in resolving the issue.
Customer satisfaction is very important to us, and we truly hope to resolve this for you.
Wrong spelling of my grand daughter…
Wrong spelling of my grand daughter name supposed to be KASSIE not KASSI
21 lipca 2025
Odpowiedź od Leyadoll
Hi Marilyn, We’re truly sorry to hear about your disappointment. 🌸 The name was engraved exactly as it was entered at checkout, and once produced and shipped, changes can’t be made. We completely understand how important it is for your granddaughter’s name to be spelled correctly, and our customer service team has already reached out to you directly to assist with possible solutions.
Honest and trustworthy
I didn’t know about Leyadoll. I saw the add on Facebook. I ordered dolls and have problem with the package. Not company related but they fix for me . Very trustworthy and reliable. I already bought so many dolls for my granddaughter for very short time because I love how they are made so nice and so soft. I just keep buying. Who ever buys from them they not be disappointed. 100 stars from me. Thank you so much.
17 sierpnia 2025
Opinia niezależna
Odpowiedź od Leyadoll
Hi Sanja, thank you so much for your heart-warming review! We’re delighted to know you find Leyadoll trustworthy and that our dolls have brought joy to your granddaughter. 🌸 Your “100 stars” mean the world to us — we’re so grateful for your trust and continued support. 💕
I purchased this doll for my Great…Niece DEMI!!
I purchased this doll for my Great Niece Demi for her 1st birthday - she LOVED IT!!! It is the cutest doll with all learning parts on it.
1 lipca 2025
Opinia niezależna
Odpowiedź od Leyadoll
Hi Cookie, We’re so happy to hear that little Demi loved her doll for her 1st birthday! 🎉 It means the world to us knowing our doll could be part of such a special moment. Thank you for your kind words! Have a nice day!🌸
Love ❤️ the Leyadoll
Love ❤️ the Leyadoll. Just adorable, soft and cuddly.
23 sierpnia 2025
Opinia niezależna
Odpowiedź od Leyadoll
Hi Cathy, we're grateful for your kind words and your support. We hope to have the opportunity to serve you again in the future. Have a nice day!
Beautiful doll…
From start to finish the communication was great. I needed a 7 letter name on my doll which they arranged. The doll arrived swiftly and is absolutely beautiful. It’s going to be for my first granddaughter and she will love it. Will definitely be purchasing more.
21 sierpnia 2025
Opinia niezależna
Odpowiedź od Leyadoll
Hi Caroline, thank you so much for your wonderful review! We’re delighted to hear the doll arrived quickly and that you loved the personalization. 🥰 Knowing it’s for your first granddaughter makes it even more special — we can’t wait to create more dolls for you in the future! 🌸
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