Leyadoll Recenzje 

1243
Wynik TrustScore: 4 na 5

4,1

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Oceniono na 5 z 5

As an online shopper I was nervous about ordering a Leya doll. I was worried about the quality, the sizing and the overall design of the doll. THIS review is an HONEST review.....the Leya baby doll wi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

These are beautiful customised dolls and my kids love them. They recently made football versions as well. Love the quality as well. Delivery will take time due to customisation and handling etc. we we... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We ordered the doll as a first birthday gift for our granddaughter, Paz. My husband an avid soccer fan noted there was a player, Nico Paz on Argentinas team. The personalization, number on the shorts,... Zobacz więcej

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Oceniono na 1 z 5

Avoid!!! Very poor service and never actually received the item but when questioning them I was just getting ignored and told completely different story. I wouldn't believe how dismissive they wer... Zobacz więcej

Reakcja na opinię

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Napisane przez firmę

We Offer the Best Personalized Doll for Babies & Toddlers.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,1

Wszystkie recenzje

(1243)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 96

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Oceniono na 1 z 5

Comme d'autres que moi.

Comme d'autres que moi.. Ils disent avoir livré la poupée, ce qui est faux.
C'est du chinois, je ne le savais pas.
Commandée le 22 janvier, reçue le 17 mars, après nombreux mails pour exprimer mon mécontentement.
La poupée est bien. Ouf!

17 marca 2026
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Sylvie, thank you so much for your feedback, and we’re truly sorry for the frustration caused during the delivery process.

We completely understand your concerns regarding the shipping updates and delay. As we do not have more details about your order from the review, we’re unfortunately unable to check the exact situation in this case. International shipments may sometimes be affected by customs inspections or other factors beyond our control, which can lead to delays.

We’re really glad to hear that you’re satisfied with the doll in the end, and we sincerely appreciate your patience.

If you’re willing, please feel free to contact us with your order details—we would be more than happy to look into it further for you.

Oceniono na 5 z 5

I got customized backpack for my niece…

I got customized backpack for my niece n doll , she is delighted to have those. Love the customization options they offer. In past I also got accessories ,very unique n cute products.
Just that they need to work on faster delivery but their team is very responsive.

24 lutego 2026
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi there, thank you so much for your wonderful review! 💖 We’re thrilled to hear that your niece loves her customized backpack and doll, and that you enjoy our unique accessories and personalization options.

We truly appreciate your feedback about delivery times and will continue working to improve them. It’s so great to know our team’s responsiveness made a positive difference for you. Your support and kind words mean the world to us!

Oceniono na 5 z 5

She is absolutely adorable 🥰 Soft and…

She is absolutely adorable 🥰 Soft and snuggly! My granddaughter loves it!

23 grudnia 2025
Opinia niezależna
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Odpowiedź od Leyadoll

Hi Mema💗

Reading this truly made us smile 🥰 Thank you so much for your kind words!

We’re overjoyed to hear that she’s soft, snuggly, and that your granddaughter loves her — that’s exactly the feeling we hope every Leyadoll brings ❤️

Thank you for trusting us to be part of such sweet moments. It means more to us than you know 🌸

Oceniono na 5 z 5

I had a question about shipping and the…

I had a question about shipping and the girl was very helpful and she stayed on the phone until we got it straightened out.

11 lutego 2026
Opinia niezależna
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Odpowiedź od Leyadoll

Hi there, thank you so much for your kind review! We’re really happy to hear that our team member was helpful and stayed with you until everything was sorted out. Your satisfaction means a lot to us, and we truly appreciate your support!

Oceniono na 5 z 5

Very high quality dollies/we love them!

Very high quality dollies. They’re actually even nicer than in the pictures! My daughter already has 2 (she loves them) and we’ll be buying more for gifts. The personalization is like a soft 3D script and it’s really beautiful! I love that she can chew on them too and I don’t have to worry.

7 lutego 2026
Opinia niezależna
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Odpowiedź od Leyadoll

Hi there💕

Thank you so much for this absolutely lovely review! 🥰✨

We’re truly happy to hear that the dolls were even nicer than you expected, and it means the world to us that your daughter already has two and loves them so much 🧸💖

We’re also so glad you enjoyed the soft 3D personalization — we put so much care into making each doll feel extra special.

Thank you again for your trust and support, and we can’t wait to create more gifts for your family in the future 🌸

Oceniono na 5 z 5

Beautiful Book

Hello,
We love the leyadoll with our grandbaby's name on it.
The book is beautiful, soft and has all the sensory awakening needed for a baby.
Thank you for creating this special book.
Warm regards
Mahnaz Dadi

4 lutego 2026
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Mahnaz😊💛

Thank you so much for your beautiful review and kind words!

We’re truly delighted to hear that you love the personalized Leyadoll and that the book feels soft, beautiful, and full of sensory discovery for your grandbaby ✨

It means the world to us to know our book has become a special part of your family’s moments. Thank you for taking the time to share this with us 💛

Oceniono na 5 z 5

My experience was great from beginning…

My experience was great from beginning to end, receiving tracking information throughout. My doll is so adorable and it arrived beautifully packaged. I can’t wait to add more to my granddaughter’s collection.

2 lutego 2026
Opinia niezależna
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Odpowiedź od Leyadoll

Hi Tammy😊💛

Thank you so much for your wonderful review!

We’re truly delighted to hear that your experience was great from beginning to end and that the tracking updates and packaging met your expectations ✨

It means the world to us that you find the doll so adorable, and we’re honored to be part of your granddaughter’s growing collection.

We can’t wait to welcome you back again soon 💛

Oceniono na 5 z 5

Oh my goodness! 🥰🥰🥰

Oh my goodness!! The doll I picked is absolutely 💯 adorable 🥰!! I’m so happy I purchased it for my new granddaughter. She’s going to have a best friend for life!! It’s so soft and so friendly looking! Super fast shipping! Ordered on Jan 19 and it arrived on Jan 30!! No lying!! All the way from China!I received free shipping and 30% off! Highly recommend this company!!

1 lutego 2026
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi there 😊💛

Oh my goodness — thank you so much for this absolutely heartwarming review! 🥰

We’re truly thrilled to hear how much you love the doll you chose for your new granddaughter. What a beautiful gift — a little best friend she can grow up with for years to come ✨

It also means so much to us that you noticed the softness and sweet design, and we’re so happy your order arrived quickly!

Thank you again for your kind recommendation and support. Your words truly made our day 💛

Oceniono na 5 z 5

A berry special day

Just received the new cloth book I ordered for my granddaughter and she LOVES it! It’s a prettiest book for baby! 🩷

30 stycznia 2026
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Laura😊💛

Thank you so much for your lovely review! 🩷

We’re absolutely delighted to hear that your granddaughter loves her new A Berry Special Day cloth book. What a sweet and meaningful gift for her early learning moments ✨

It truly makes us so happy to know you found it to be such a beautiful book for baby.

Thank you again for your kind support — we’re honored to be part of her little world 💛

Oceniono na 5 z 5

Presentes Leyadoll

Adoro todos os produtos da Leyadoll. Para além de estarmos a contribuir para uma boa causa, os produtos são de excelente qualidade. O facto de os podermos personalizar faz com que sejam o presente perfeito para qualquer criança.

25 stycznia 2026
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Muito obrigada pelas suas palavras tão carinhosas 💛
Ficamos imensamente felizes em saber que adora os produtos da Leyadoll e que valoriza tanto a qualidade quanto a possibilidade de personalização. Saber que os nossos produtos são escolhidos como presentes especiais para crianças significa muito para toda a nossa equipa.

Agradecemos também por reconhecer a causa que apoiamos — é uma parte muito importante da nossa missão. Obrigada por confiar na Leyadoll e por fazer parte da nossa comunidade 🤍

Oceniono na 4 z 5

Doll is adorable but I don't recommend the personalization for drooling babies

I was eyeing a doll that was out of stock for some time for my daughter for Christmas, it came back in stock around Black Friday deal and I checked out immediately so she can have the doll that looked most similar to her (Posy Mae). My daughter played with it for a total of 1 week when I noticed the personalization just completely was peeling off and had to take the doll from her which made her HYSTERICAL. I contacted customer support 2 times and there is no response. They ignored all my emails. This doll is advertised for babies but it is NOT SAFE for babies. The letters come off and are a CHOKING HAZARD. Beware parents!

Update: I initially left a bad review however, I was finally contacted by Leya Doll, and they took ownership of the defective personalization. Thankfully they will send me another one without the personalization (as I requested). For other customers: the email for "help" was not working and only filling in a form on their website is how they were able to reach back. I am therefore changing the rating back up to 4 stars. Thank you.

29 grudnia 2025
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi there, thank you for sharing your experience with us. We’re truly sorry for the distress this situation caused you and your daughter. We completely understand how upsetting safety concerns can be, especially when it involves a child.

We take your feedback regarding the personalization peeling and the potential safety risk very seriously. Children’s safety is always our top priority, and this is not the experience we want families to have with Leyadoll.

Regarding communication, our records show this order was placed in October, and the only message we received from this email address was sent earlier today. Our team responded as soon as it was reviewed. We also understand that emails can sometimes be affected by spam filters or technical issues, and we’re happy to assist further.

We genuinely hope to have the opportunity to look into this properly and make things right. Please feel free to contact us via our official customer service email so we can prioritize your case.

Thank you again for your feedback — we truly value it and remain committed to improving and keeping children’s safety first.

Oceniono na 1 z 5

Ordered the doll for my granddaughter…

Ordered the doll for my granddaughter Isla Rose and when it arrived it looks nothing like Rose it looks wrong, very disappointing, all I got back from them was saying that their R was not like a typical R, the special gift that didn’t look that special when it arrived

18 grudnia 2025
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi there, thank you for taking the time to share your experience with us. We’re truly sorry to hear that the personalization did not meet your expectations, especially as this doll was meant to be a special gift for your granddaughter 💛

We completely understand how disappointing it can feel when something so meaningful doesn’t look the way you imagined. As we explained previously, all of our dolls are personalized using a single, consistent font, which has its own unique style. In some cases, certain letters — including “R” — may look different from more traditional or printed fonts, and we understand this can come as a surprise if you were expecting a different appearance.

That said, your feedback is very important to us. Our intention is always to create a thoughtful, heartfelt keepsake, and we’re truly sorry that this experience didn’t feel as special as you had hoped.

If you would be open to it, we would really appreciate the opportunity to continue the conversation and see if there’s anything more we can do to help. Please feel free to reach out to us directly — we’re always here and happy to assist.

Oceniono na 5 z 5

Absolute perfection

What an amazing company, they donate part of the sale to children with cleft palettes. I love the range as it is nothing you see in stores. The quality and detail on the doll is perfection. I just can’t wait for my granddaughter to arrive so she can love it.

25 grudnia 2025
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi there, thank you so much for your incredibly kind words 💕
We’re truly touched by your support, especially your recognition of our mission to give back and help children with cleft conditions. Knowing that this part of our work resonates with you means the world to us.

We’re also so happy to hear that you love the quality, detail, and uniqueness of the doll. Creating something you wouldn’t normally find in stores — something meaningful, thoughtful, and made with love — is exactly what we strive for.

It’s so special to know this doll is waiting for your granddaughter’s arrival. We hope it becomes a cherished companion as she grows, filled with love from the very beginning 🥰

Oceniono na 5 z 5

Very soft and child friendly

It was easy to order and customize with a name. I was able to order the doll with matching book. The doll was soft and very child friendly. The book was soft and very interactive with daily activities. I will order again

25 grudnia 2025
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Linda, thank you so much for your lovely feedback 💕
We’re truly happy to hear that you enjoyed both the personalized doll and the matching book. Knowing that the doll feels soft and child friendly, and that the book brought fun and interaction into daily activities, really means a lot to us.

Your kind words encourage our team every day, and we’d be so honored to create something special for you again in the future. Thank you for choosing Leyadoll and for sharing your experience with us 😊

Oceniono na 5 z 5

This is the sweetest little doll for my grandbaby!

This is the sweetest little doll. The material is so soft and the personalization is the cherry on top! Came with a cute little gift bag for gift giving. I got mine for my granddaughter. She’s 5 months old and seeing her holding her first babydoll just melts my heart. So glad I found this company’s

25 grudnia 2025
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Erin, thank you so much for sharing such a heartwarming review 💛
Your message truly means a lot to us.

Choosing a first baby doll for your granddaughter is such a loving and meaningful gift. When you mentioned how it felt to see her with her very first doll, we could really feel that warmth and joy. We’re also so happy to hear that you loved the soft material, the personalization, and the little gift bag included for gifting.

Thank you for choosing Leyadoll and for trusting us with something so special for your family. We’re so glad you found us, and we hope to be part of many more sweet moments as your granddaughter grows.

Oceniono na 5 z 5

The Pudding doll is adorable

The Pudding doll is adorable! Very soft and small… perfect for my infant grandbaby!

7 stycznia 2026
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi there, thank you so much for your lovely review 💛
We’re thrilled to hear that you find the Pudding doll adorable, soft, and just the right size for your infant grandbaby 🧸

It truly means a lot to us to know our dolls are bringing comfort and joy to little ones and their families. Thank you for choosing Leyadoll and for sharing your experience — it really brightens our day!

Oceniono na 5 z 5

My granddaughter’s Hannah doll

My granddaughter Hannah loved her doll. Hannah was 4 months old and the doll was perfect size for her to hold and gaze at. The doll kept her occupied and happy! Thank you for the wonderful doll, I’m sure there will be more purchases made in the future.

20 listopada 2025
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Odpowiedź od Leyadoll

Hi there 💛 Thank you so much for sharing such a lovely review! We’re absolutely delighted to hear that little Hannah loved her doll and that it was the perfect size for her to hold and enjoy at just 4 months old 🥰

It truly means the world to us to know the doll brought her comfort and happiness. Thank you for trusting Leyadoll, and we look forward to being part of many more special moments in the future 💕

Oceniono na 5 z 5

Good response

Good response
Nicely packaged

20 listopada 2025
Logo Leyadoll

Odpowiedź od Leyadoll

Hi lovely, thank you so much for your kind feedback! 💛
We’re glad you liked the packaging and truly appreciate you taking the time to share your experience with us.

Oceniono na 1 z 5

Awful customer service, delivery failure

They delivered to the wrong address and customer service was extremely unhelpful. Do not trust and do not buy.

5 stycznia 2026
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi David, we’re sorry to hear that this experience has been frustrating for you. We understand how concerning delivery issues can be and appreciate you sharing your feedback.

After reviewing your order, the tracking provided by Royal Mail shows that the parcel was marked as delivered on January 5. When you reached out to us, we shared the available delivery details and contact information so we could assist you in checking what may have happened.

We genuinely aim to support our customers and are sorry that this situation has left you feeling dissatisfied. We remain open to continuing the conversation by email if there’s any additional information that may help clarify the delivery.

Oceniono na 1 z 5

Mistake with order

I ordered 2 dolls and was very clear, 1 needed a name embroidered. The other one had NO name. I recieved 2 dolls both had the same name.

20 listopada 2025
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Odpowiedź od Leyadoll

Hi there, we’re sorry to hear about your experience. This is not what we intended for your order.

We’ve already reached out to you directly regarding this matter. Please kindly check your email (including your spam folder), and our team will assist you further to resolve this as soon as possible.

Thank you for bringing this to our attention.

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