Kerry couldn't of been more helpful 🥰 I ordered 3 bracelets last minuet for teacher thank you presents, I then forgot to change then forgot to change the delivery to next day, I sent an email in an... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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The service from this company was excellent. The shipping was super fast and the bracelet was beautifully presented in lovely packaging. I would definitely recommend them to anyone. Thank you :)
I have bought numerous bracelets from letterbox love, for myself and as gifts for others. They take great care in their packaging which is always so neat and cutesy, making them the perfect gift and a... Zobacz więcej
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I purchased a worry bracelet from Tiktok live (Amazing experience) and it was delivered within 1-2days. I must say service is extremely good. The bracelet itself cones with an uplifting message I hav... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Letterbox Love, we create meaningful jewellery gifts designed to comfort, empower and celebrate life's big and little wins because we believe that the smallest gestures often leave the biggest impact. Founded by husband and wife duo Kerry and Liam during the first UK lockdown, our mission began with a simple idea: to spread kindness and connect people through thoughtful jewellery gifts that fit through the letterbox. Our vast range covers a wide variety of sentiments and occasions, from birthdays and breakups to friendship, loss, and everything in between. Whether you're looking to lift someone up, say thank you, or remind them how loved they are, we have the perfect piece to do just that. Our affordable bracelets come in a mix of styles to suit every taste, from adjustable friendship cords to silver-plated charm bracelets and beautifully beaded designs. Each gift is designed with heart, hand-packed with care, and sent with love from our small Derbyshire based studio. As an award winning small business, customer happiness is at the core of everything we do. We’re proud to be trusted by thousands of customers who return time and time again for gifts that truly mean something. Let us help you brighten someone’s day, one letterbox gift at a time.
Dane kontaktowe
Zjednoczone Królestwo
- info@letterbox-love.co.uk
- letterbox-love.co.uk
4,9
Doskonała
475 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Smooth transaction,next day…
Smooth transaction,next day delivery,can't fault at all.Would strongly recommend
3 lutego 2023
Odpowiedź od Letterbox Love
Hi Kim, this is great to hear thank you x
Odpowiedź od Letterbox Love
brilliant to hear x
Beautiful bracelet and packaging for…
Beautiful bracelet and packaging for the bracelet, great service. I have used a few times now.
3 lutego 2023
Odpowiedź od Letterbox Love
thank you so much for your custom, it is very much appreciated x
Odpowiedź od Letterbox Love
thank you for your review x
AMAZING😍
I’ve ordered twice from this company and I cannot fault them.
From their customer service to their delivery to their quality of the product’s AMAZING.
Always so polite and professional too.
💖💖
25 stycznia 2023
Opinia niezależna
Odpowiedź od Letterbox Love
lovely words Aneesa, thank you for your repeat custom x
Beautiful😍
I received my order yesterday and it is absolutely beautiful😍💖 great communication from Kerry who was extremely helpful. Will definitely order from Letterbox Love again. So happy💖
19 stycznia 2023
Opinia niezależna
Odpowiedź od Letterbox Love
x thank you Kirsty
Great communication and prompt delivery
Great communication and prompt delivery
My sister loved it
2 stycznia 2023
Odpowiedź od Letterbox Love
Hi Kirsty, this is so lovely and I am glad your sister liked her gift x
Odpowiedź od Letterbox Love
This is so lovely thank you!
Came so quick and really good quality
Came so quick and really good quality! ⭐️⭐️⭐️⭐️⭐️
7 stycznia 2023
Odpowiedź od Letterbox Love
thank you for the 5 stars x
Efficient & beautiful
Made an order on Wednesday night & as promised I received a beautifully wrapped item on time & was able to give it to who it was meant for when I had planned with no issues. Will use Letterbox love again & will recommend.
4 stycznia 2023
Odpowiedź od Letterbox Love
Hi Nicola, thank you good to hear your plan all worked out x
Gorgeous gift!
This arrived really fast, the gift pouch was much bigger than expected, in a good way, and the bracelet was gorgeous! Was a gift and she loved it! Will buy again, thank you!
10 stycznia 2023
Odpowiedź od Letterbox Love
Hi Ingham, thank you so much and good to hear your friend liked her gift x
Fast delivery
Fast delivery. A gift for a friend and she was delighted with the gift and card
2 stycznia 2023
Odpowiedź od Letterbox Love
Hi Alison, this is great news thank you for the review
Brilliant customer service and…
Brilliant customer service and absolutely stunning bracelet. Letterbox Love will always be my go to, when I need a special gift . Thank you so much guys
5 grudnia 2022
Odpowiedź od Letterbox Love
thank you your support with our small business x
Grandma bracelet
Lovely packaged product, prompt delivery and updates provided by letterbox. Would highly recommend.
5 grudnia 2022
Odpowiedź od Letterbox Love
Hi Paula, thank you so much for your review !
Arrived quickly despite Royal Mail…
Arrived quickly despite Royal Mail strikes, dispatched same day, I got a cute and affordable gift for my secret santa and will use again
24 listopada 2022
Odpowiedź od Letterbox Love
we tried hard through this time so thank you for your review x
I placed my order on 28-Nov-22 and…
I placed my order on 28-Nov-22 and still not received it. Was for a secret Santa on 7th Dec… gutted !
28 listopada 2022
Odpowiedź od Letterbox Love
***Delayed due to Royal Mail Strikes***
Hi Melissa
First of all, I am sorry to hear that your order has not arrived.
As you were made aware at numerous pre-checkout stages on our website (and in the shipping terms), Royal Mail have been striking recently which has caused nationwide delays.
We dispatched your order on the same day you placed it and we used a Second Class delivery service as you did not opt for an upgraded service.
One thing we cannot control is a nationwide strike with the UK’s main distribution company.
We don’t usually respond publicly to reviews in this way, however given the unreasonable nature of your review and that you did not reach out to us directly beforehand, we felt it necessary to respond and defend our small business.
Please can I suggest that in the future you consider how unfair negative reviews like this can impact small businesses like ours before posting them.
Regards
Kerry
Wonderful company
Wonderful company! Such lovely poems to go with the cutest bracelets! Quick delivery, packaged so nicely! 100% recommend!
1 grudnia 2022
Odpowiedź od Letterbox Love
Hi Libby, this is so lovely, good to hear x thank you
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