LetsHost Recenzje 

261
•
Wynik TrustScore: 3.5 na 5

3,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Tried numerous times to pay my renewal online, couldn't log in and received no password re-set email. Got no warning before being slapped with a 100 euro late renewal fee. A ridiculous fine on top of... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've been using LetsHost for hosting and domain registrations for the best part of 20 years now and will continue to use them. Great service and support being the key for me here. I've inherited hosti... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've been a letshost client for many years now and find the online/chat/phone support to be top notch every time. Nothing is too much trouble. The support given is timely, expert, patient (needed for... Zobacz więcej

Oceniono na 5 z 5

We have used Letshost as our ISP for a good 15 years now. Our business is global and lots of us work remote so our web infrastructure is above normal and requires a fair amount of extra work to maint... Zobacz więcej

Informacje dotyczące firmy

  1. Hosting internetowy
  2. również w kategorii:
  3. Dostawca DNS
  4. Dostawca skrzynek email
  5. Usługi dla biznesu

Napisane przez firmę

LetsHost provides domain registration and web hosting services to every type of customer, from small home enterprises right up to multi national corporations, and everything in between.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

261 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 83% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(261)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A Vast improvement on Godaddy

I know hosting companies have a reputation for being difficult to deal with, especially for non-techy's like myself, but I've found these guys really easy to deal with. I've just jumped over from Godaddy due to some apalling customer service, and so far letshost have been the exact opposite. Calls are answered quickly enough, agents are helpful, follow-up emails are actually sent. It's a world of difference.

3 czerwca 2021
Opinia niezależna
Oceniono na 1 z 5

Horrendous

It’s a pity I can’t give minus here. They are inefficient and have nothing but problems. The latest of which is I tried to transfer to another hosting company and they blocked the transfer and withheld files . Now no website for 3 months and no emails . I highly encourage you to go with someone else unless you value your data

31 maja 2021
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi Triona,

I see you have a ticket open with the team at present.
They will send you another update shortly to advise on this situation.

Kind regards,
LetsHost Management

Edit 31/05, @17:58: I understand this matter has now been resolved for you Triona. Can you please advise if the team can assist with anything else?

Oceniono na 5 z 5

Technical Support

Lets Host have been hosting a site for me for quite a few years now and I have always been very happy with the level of service I have received.
Today I had need of some technical support and I spoke with Patrick Canney of LetsHost Technical Support. The guy couldn't have been more helpful, first rate customer service. You get what you pay for and I regard Lets Host as excellent value for money.

27 maja 2021
Opinia niezależna
Oceniono na 5 z 5

possible hacking averted

Some entity sent emails that looked very professional stating that my emails would cease to function if I did not click on the recommended box .Anyway I contacted Lets Host and they were very helpful in advising me on the correct course of action which I am very grateful .

26 maja 2021
Opinia niezależna
Oceniono na 5 z 5

Highly recommended!

Due to personal circumstances I had to cancel my website hosting with LetsHost in March 2021.

In mid May 2021 things changed and I approached LetsHost asking if they could reinstate my hosting.

And I was very nicely surprised to hear they kept a copy of everything and I was up and running in no time.

I have been with them for 7 years now and never had a problem.

Highly recommended!

JoomlaIreland.com

20 maja 2021
Opinia niezależna
Oceniono na 5 z 5

The best tech support around

The best tech support around.
I cannot say enough about the team at Letshost. They go above and beyond.
Friendly capable and efficient.
Thank you.
Pearl Brock
Manager
Good 2 Talk counselling and psychotherapy services.

19 maja 2021
Opinia niezależna
Oceniono na 5 z 5

Great tech support

Had an issue with a clients site and technical staff sorted it out courteously and efficiently, I was very impressed with their support service.

18 maja 2021
Opinia niezależna
Oceniono na 5 z 5

Gold Standard Custom Care

I have been with LetsHost for four years now, and it has been a smooth experience. This morning I contacted them seeking their assistance in sorting out an issue of serious concern to me. I was so fortunate that an absolutely lovely man called Patrick Canney came to my assistant. His courteous and patient handling of my problem was extremely reassuring. His professionalism addressing, and solving the distressing situation was of the highest calibre of efficiency. I can unreservedly say that I met with the gold standard of customer care.

6 maja 2021
Opinia niezależna
Oceniono na 1 z 5

Wouldn't recommend

I have been with Let's Host for less than 4 months & I am seriously considering going back to my previous host. There is little to no customer support & I am constantly being sold to.
I emailed them regarding installing Let'sEncrypt plug in to my CPanel myself, using WHM & they offered me no support, instead "offered" me an SSL Cert for €104.95 + VAT per domain for one year. Considering that this plug in is free, it's very disappointing of them to try to pinch more money from customers.

Two days ago they had also been in touch upselling more storage also. "Will I issue an invoice?" is their tag line!!

Wouldn't recommend

6 maja 2021
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi,

Sorry to hear your have found our service falling short of your expectations.
If you would like to reply with a ticket ID, we would be happy to look into this for you.

Kind regards,
LetsHost Management

Oceniono na 5 z 5

Great

I would like to say how helpful the lads have been to me in Letshost. Particularly Jakob. If was not for him and his patience I would be still banging on my keypad. I’m with Letshost for over 2 years now and I have never had an issue once, always courteous when I call.
So thanks guys all of you who didn’t put the phone down on me when I asked too many Qs.

Mark Ellis.

9 kwietnia 2021
Opinia niezależna
Oceniono na 5 z 5

5 star support

The level of technical and sales support from this company is faultless. Friendly, prompt and knowledgeable people. Have never had a negative interaction with them

2 kwietnia 2021
Opinia niezależna
Oceniono na 1 z 5

Frustrating, Stressful and Unhelpful

Frustrating and Stressful. I have 2 domains with them and, when it came to renewal, I got my notification and attempted to pay. No confirmation but the money went out of my account. I was then harassed by multiple requests and final notice invoices for a payment I had already made. I rang the support and received a message saying to raise a ticket as the service was unavailable. I raised two tickets which took over two weeks to get a response. And man, did I get a passive aggressive response. No apology for taking my money and repeatedly invoicing me for the funds. I was corrected on another concern I had reqarding a price increase. I'm a startup business in COVID with bills and no income. Last thing I need is a bad financial system, repeated invoicing and final notice for payment already made, an inability to connect with someone who could help. And they didn't even have the decency to apologise for their error. I like to support Irish but the customer service is shocking. And that turns me off not only Letshost but any other Irish provider. Customer experience is key.

As for the reply below, why do you not provide the level of support when the customer needs it? Why does it take a trustpilot review to get any attempt at support from you. I'm not going to waste my time schooling you. I'm the customer. Customer service should be your priority. Not an afterthought when you're called out on it.

23 marca 2021
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi Lisa,

I am sorry to hear that you had a poor experience using our service.
If you would like to reply back with any Ticket ID/Invoice number, we would be more than happy to look into this for you further.

Kind regards,
LetsHost Management

Doświadczenie Trustpilot

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