LetsHost Recenzje 

261
•
Wynik TrustScore: 3.5 na 5

3,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Tried numerous times to pay my renewal online, couldn't log in and received no password re-set email. Got no warning before being slapped with a 100 euro late renewal fee. A ridiculous fine on top of... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've been using LetsHost for hosting and domain registrations for the best part of 20 years now and will continue to use them. Great service and support being the key for me here. I've inherited hosti... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've been a letshost client for many years now and find the online/chat/phone support to be top notch every time. Nothing is too much trouble. The support given is timely, expert, patient (needed for... Zobacz więcej

Oceniono na 5 z 5

We have used Letshost as our ISP for a good 15 years now. Our business is global and lots of us work remote so our web infrastructure is above normal and requires a fair amount of extra work to maint... Zobacz więcej

Informacje dotyczące firmy

  1. Hosting internetowy
  2. również w kategorii:
  3. Dostawca DNS
  4. Dostawca skrzynek email
  5. Usługi dla biznesu

Napisane przez firmę

LetsHost provides domain registration and web hosting services to every type of customer, from small home enterprises right up to multi national corporations, and everything in between.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

261 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 83% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(261)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Been with Letshost since 2013

Been with Letshost since 2013. Every year I have a few problems with the site from plugin problems to site down and various other issues. Everytime I email them and ask for help, they are quick to reply and fix the problem. That's all I can ask for: eg: if I have a problem, will you reply promptly and stay with me until it's fixed. So far they have so yes, I can recommend Letshost.

18 października 2022
Opinia niezależna
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Odpowiedź od LetsHost

Hi Paul,

Thank you for your review.
We really appreciate your custom over the years.

Kind regards,
LetsHost Management

Oceniono na 4 z 5

So far so good 🙂

Only have had the service a short time but so far so good. Any issue I've had they have been more than helpful.

13 października 2022
Opinia niezależna
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Odpowiedź od LetsHost

Hi Anthony,

Thank you for your review.
If there is anything else we can help with down the line, just give us a call.

Kind regards,
LetsHost Management

Oceniono na 5 z 5

Our site went down the day I was…

Our site went down the day I was presenting materials on it to students, so having panicked first, I then took out a support. I got an immediate response and the site was back up in an hour. Naturally, I was very relieved and grateful for the speedy support.

29 września 2022
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi Ben,

Thank you for your review.
We are happy we could help you when you were stuck in a bind.

Kind regards,
LetsHost Management

Oceniono na 5 z 5

I had a problem with my emails.

I had a problem with my emails.. went to various phone and computer shops to seek help but to no avail.. I then rang Let’sHost( who are my email/ domain provider) and spoke with Patrick.. I’m a tech dinosaur but he had the patience and professionalism to guide me all the way through the process of resetting my emails.. and all done with simple “non tech” instructions. I’m very happy with the service provided.

14 września 2022
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi Dave,

Thank you for your review.
We are happy to help all our customers, especially the 'tech dinosaurs' out there :-)

Kind regards,
LetsHost Management

Oceniono na 1 z 5

Overpriced on .ie domains

Overpriced on .ie domains, slow to respond to tickets, and incorrectly billed for domains that were no longer registered with them.

7 września 2022
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi Nonn,

Thank you for your review.
We are sorry to hear you found our service lacking. If you have any query/ticket outstanding, please let us know and we would be happy to follow up on this for you.

Kind regards,
LetsHost Management

Oceniono na 1 z 5

Inadequate, non-existent customer service.

I applied to register a .ie domain on July 25th. I was asked to submit a copy of my passport to prove my entitlement to an .ie domain. This was provided the same day. For the next three days I received an email from them asking me to provide them with proof of nationality, including, for example, my passport! In frustration I then submitted a utility bill and finally the domain was registered to me.
I then attempted to register two more .ie domains with the request that they use the same contact details as I had provided for the initial domain registration. I received an email from them stating that all the domains had been registered to me. On that basis I purchased two email hosting packages, one for each of the second domains.
I spent over five hours attempting to set up email clients on my laptop and Iphone. I finally gave up on Friday and sent an email to LetsHost requesting assistance. I was very gobsmacked when I received an email from them advising that the two new domains had not been registered as they needed proof of my Irish citizenship. I pointed out that they already had that information from my original .ie domain application. Since then I have received two further emails asking me to provide proof of citizenship, both of which I have responded to. It is a bank holiday weekend so I won't hear back until Tuesday. Five wasted days! If the service I have received as a new customer is indicative of the service LetsHost provides, then I have made a huge mistake placing my business with this company.

Should LetsHost read this post their ticket numbers are 928207,716207,292507 and 927107.

UPDATE. Finally this morning Lets Host confirmed that the two additional domains have been registered to me. However, despite paying for their basic email package last week, I can still not set up email accounts on either domain. I have tried on my Iphone, Ipad and using the Thunderbird client on my laptop. Emails to Lets Host asking for advice remain unanswered.

31 lipca 2022
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hello Angela,

We are sorry to learn that you have had such difficulty completing the registration of your .IE domain names. We will review this matter without delay and respond to you via our ticketing system.

Kind Regards
LetsHost

Oceniono na 5 z 5

Long time customer with LetsHost

I have been using LetsHost for more than 10 years and have always found the customer service to be excellent. Nothing is too much trouble even for someone with very little IT knowledge. I have been helped out and learned so much from their skilled team.

6 lipca 2022
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi Seamus,

Thank you for your review.
Our team is happy to assist you over the years.

Kind regards,
LetsHost Management

Oceniono na 5 z 5

Working with LetsHost over the last few…

Working with LetsHost over the last few years has been an absolute pleasure. We stay for the outstanding support and quick responses which you will find nowhere else. Well done guys, keep doing what you do.

23 czerwca 2022
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi Garreth,

Thank you for your review.
Glad to hear you are happy with the service - Let us know if there ever is anything else we can help with.

Kind regards,
LetsHost Management

Oceniono na 5 z 5

Thank you Let's Host - Mary McGuinness

Working with Let's Host over a year now -
I have found staff, both helpful, and professional.
No problem too big or too small - and every query handled with efficiency, and settled with attention to detail at all times.
I'll continue to work with them, and I have no problem recommending Let's Host and all on the team.

Regards,
Mary McGuinness

20 maja 2022
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi Stephen,

Thank you for your review and recommendation - Our team is more than happy to assist you going forward.

Kind regards,
LetsHost Management

Oceniono na 5 z 5

great service

had some teething problems in setting up my domain but with a hour or so of opening a ticket my query was answered and problem fixed would definitely recommend

19 maja 2022
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi John,

Thank you for your review.
Please let us know if there is ever anything else we can assist with.

Kind regards,
LetsHost Management

Oceniono na 5 z 5

Superb Service all around!

I've been dealing with Letshost for many years now. Their product range is comprehensive and bulletproof, but what I really like is when I occasionally want to talk to someone - whether sales or support - they're friendly & quick - and solve the issues easily.

Honestly - nothing negative to report at all! 😊

14 maja 2022
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi Enda,

Thank you for your review.
If there ever is anything else we can assist with down the line, just pick up the phone (or open ticket) and we will be there for you.

Kind regards,
LetsHost Management

Oceniono na 5 z 5

Great support with strong technical ability

I'm a long time user and work with a lot of other hosting providers. Always a nice surprise to see the level of support available at Letshost in comparison to many of the others.

My last issue was responded to within 20 minutes and solved with free advice on why it had happened and how to make sure it didn't happen again.

Highly recommended.

11 maja 2022
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi Niall,

Thank you for your review and recommendation - We really appreciate it.

Kind regards,
LetsHost Management

Oceniono na 5 z 5

Not just a range of excellent services

Not just a range of excellent services, but the measure of any business is what happens when you have problems.
I had a (self generated) problem, and opened a ticket for help.
VERY quickly sorted, and 'back on the road' as it were in double quick time.
I can honestly say I've never had such good service from anyone else.

15 kwietnia 2022
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi Ron,

Thank you for your review.
We are happy to have been able to get you sorted and back on the road.

Kind regards,
LetsHost Management

Oceniono na 5 z 5

Very efficient service

Very efficient service. I highly recommend Let's host. Thank You.

11 kwietnia 2022
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi Majella,

Thank you for your review and recommendation - we really appreciate it.

Kind regards,
LetsHost Management

Oceniono na 5 z 5

Very impressed and happy with my choice!

I was an existing customer with only one domain name, and recently signed up for a hosting package. I needed a few pointers, I am assuming this is quite common as there is always a need to get comfortable with the tools every hosting provider/domain registrar uses.

Support - Support has been nothing short of amazing! Prompt response (so good!), very detailed and to the point explanations. I used a much larger competitor in UK when I lived there, with support only available via phone, always pushing back with minimal information. Letshost folks are the exact opposite, and it is very pleasing and comforts me in my decision to sign up for Letshost.

Tools - I have never seen so many tools available for web designers and coders to do their jobs and do it well! Whatever you have used before there is a chance it's there. And if you still have an issue with anything, send a support query and you get a fast friendly reply!

For all these reasons, I give Letshost a 10 out of 10. Well done Letshost.

8 kwietnia 2022
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi Olivier,

Thank you for your review.
Please don't hesitate to get back on to us if there is anything else we can assist with.

Kind regards,
LetsHost Management

Oceniono na 5 z 5

Excellent service

I had a small question and it was out of hours, but I received an automated response immediately, which was helpful in itself, and then a short time later received a further response from LetsHost's technical support. Very prompt, very efficient and very pleasant.

6 kwietnia 2022
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi Jeremy,

Thank you for your review.
Our Support team is here when you need us.

Kind regards,
LetsHost Management

Oceniono na 5 z 5

I had a very good experience with…

I had a very good experience with LetsHost.
Very efficient and more than willing to help if your in a bit of bother.

23 marca 2022
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi Richard,

Thank you for your review.
We are always happy to help if you find yourself stuck in a bind.

Kind regards,
LetsHost Management

Oceniono na 5 z 5

Fantastic service

Fantastic service. Always a quick response time to whatever issues I'm having with my website. A genuine 24-hour service. Always there when you need them.

12 marca 2022
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi Sean,

Thank you for your review.
We are here when you need us :-)

Kind regards,
LetsHost Management

Oceniono na 5 z 5

Fantastic customer service

The support team at LetsHost are just fantastic. Every single time I've phoned them or opened a ticket, my query is always dealt with promptly and courteously. It's rare to get this level of customer service in today's online world. I cannot emphasise enough how good these guys are!

7 marca 2022
Opinia niezależna
Logo LetsHost

Odpowiedź od LetsHost

Hi Barry,

Thank you for your review.
Our team are here to support you and more than happy to do so.

Kind regards,
LetsHost Management

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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