Let's Drive Recenzje 45

Sehr zu empfehlen. Freundlich & flexibel. Mit den Fahrlehrern habt ihr eine sehr gute Ausbildung für die Prüfungen.

Ich kann die Fa. Lets Drive nicht empfehlen, wir haben vergangene Woche ein Mietauto über die Homepage gebucht. Bei Abholung hatte ich die Kreditkarte dabei aber die PIN vergessen. Eine Buchung über die Karten Nr. mit dreistelligem Sicherheitscode und Unterschrift. war nicht möglich. Das Geschäft kam nicht zu Stande und laut AGB konnte ich das Geld 70€ auch nicht mehr zurückbekommen, da Stornierung >24h ... Alles sehr ärgerlich und nicht verständlich da nicht kompromissbereit !

Do not waste your money on them. Staff have a poor and rude attitude. We booked a van for 8 people and up to 12 suitcases and they arrived with a taxi van fitting half of the suitcase, we only had a total of 7 suitcases, and they did not fit.
Upon our arrival the driver was supposed to meet us at the arrival lobby holding up a sign with the booking person’s name on it (as they said they would do via text message). That did not happen. We had to search for our driver, who was like 15 minutes late. When he finally arrived, we told him that we ordered a bigger vehicle, and all of our stuff would not fit. He did not care and got an attitude about it making it seem like I should have booked 2 vehicles instead of one. Well, why would I do that if the vehicle was described as fitting 8 people and 12 suitcases when I already knew we did not have that many suitcases. Then he called his boss, and he also caught an attitude saying we should have booked two. I explained to him that his description of the vehicle is incorrect, which is not my fault. Instead of trying to find a solution he threatened to just cancel my airport transport all together. We ended up getting another taxi and ended up paying another 100 Euros for a taxi.
To top it off this incompetent driver did not help putting any luggage into the vehicle and kept rushing us to get into the vehicle, which started pissing me off. Coming to find out this company is so cheap, they paid for 10-minute parking only, that is why the driver did not meet us in the arrival lobby as promised and that is why he kept rushing us. We ended up going over the 10-minute parking and the driver had to pay another 5 Euros for parking, which he ended up making me pay. I was not going to give him that money since they screwed us over, but it was not worth my energy to argue with him over 5 Euros.
This company purposely sent a small taxi so that we would have to get another one. That way we would pay double the amount. If we had not had 2 small children with us, I would have canceled the serves on the spot.
Do yourself a favor and do not hire them, they are rude, incompetent, unprofessional company.

Fuyez des voleurs je vous conseille de louer à l aéroport bien plus sympathique et pas des voleurs comme eux fuyez a absolument éviter

I wish I had read the reviews before we rented a car from this company. We booked the car from home, but was forced to pay for extra insurance, since we only had a debit card to pay for the car rental. They assured us, that everything would be covered in case of damage. Yet upon returning the car they claimed we had a minor damage to the wind shield that wasn't covered by the insurance. They charged us 200 € for that!

First of all‚ they accept nothing but credit card. Even if you have paid the full amount with debit card‚ they want to reserve €1000 on your personal credit card. The only way around this‚ is to instead purchase their own "full coverage" package‚ which is not fully covering anyway. When you return the car‚ they will find damages you didn't cause‚ and they didn't properly note‚ when you picked up the car. They will then insist on insane explanations of why full coverage doesn't cover whatever they make up.

Ne louer jamais cher eux !!!!!!!!!!!!
Il mon obliger à payer une assurance tout risque pour que je puisse prendre la voiture (180€) alors que j’avais déjà payer pour cette assurance GROSSE ESCROQUERIE!!!
Pour au final avoir une voiture complètement défoncé de partout!!!!!

Avoid at all cost, they are cheap to rent but try every trick in the book to scam you on return. We unfortunately got charged for a scratch/ dent which wasn’t even there

Der Fahrer war sehr freundlich und überraschte uns mit einer Erfrischung!

Absolutely terrible!

My flight was delayed and I was charged 150,00€ for picking up the car after 22:00.
if you check the information on the company -
Off-time Pick-up: 40,00€.

Be aware!

It was a disaster.
Dirty car.
Stains on the seats.
Nearly empty gas tank.
Waited 30 minutes for the guy to take my reservation

I have one word - scammers.

First - the pick-up is 100 meters on a dirt road from the Chania airport
Second I was charged 100 euros for late pickup - instead of 40 as was written with the broker.
Third, for non-visible scratch, I was charged 300 euros.

Es ist eine ausgezeichnete Schule und die Lehrer sind wunderbar und haben viel von ihnen profitiert. Ich empfehle jedem, sich an dieser Schule anzumelden

The team is very professional.
The car was in perfect condition.
I recommend without hesitation this car rental agency.

Very helpful and excellent service!

Superb service...great value...and Kiki so helpful.

Excellent prices, really helpful staff, new cars. It was a great experience. Thank you Let's Drive!

Absolutely awful company and incompetent staff. I booked a car a week in advance in person. The lady 100% confirmed my booking, printed an invoice, scanned my driving licence. Before I left, I asked so we will come next week and pick up the car at 9am. She said yes that is fine. We turned up the following week ready to go at 9am. She said there is no reservation for you. That was only an offer! She then later finally admitted that it was her colleagues error and not our fault but they didn’t have any cars available. She said sorry and that was it. My whole 2 days was completely thrown off and we didn’t get to visit the further places. It was an absolute joke and there are plenty of other, better, more helpful car rental places in walking distance.

Terrible company! Do not even attempt to rent from them. It took 3 days to TRY and rent a car. The first day they sent an invoice that was incorrect. Wrong name, wrong pick-up and drop-off and wrong car. After 6+ phone calls over the next 2 days, every time I called they said that I needed to call back in 10-30 minutes. EVERY TIME! Email communication was terrible as well. They continued to ask for a payment without a correct invoice. They sent 4 different payment requests without any updated invoice. When they finally gave me an updated invoice on day 3, they only changed the name and nothing else. Terrible terrible terrible company!! No one should have to deal with this on their vacation.

Amazing experience.
Very friendly stuff, perfect clean and new cars and best prices.
Highly recommended
*****