Horrible experience with this company. Good not received Constant denial of my consumer rights Once I was legally price correct then failed to respond for several messages and weeks. Taking legal... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Can't fault this company. Easy to order, good price based on the anticipated delivery time which they delivered on completely. A few places were slightly cheaper but their reviews were not good. S... Zobacz więcej
I ordered lenses for the first time from Lentiamo and was concerned when they didn't turn up. Their customer service team did some digging for me and it turns out I'd entered my work address but my ho... Zobacz więcej
Bought a pair of sunglasses with Lentiamo, had to return as there was a little problem with a screw. Sent back with a pre paid Royal Mail label that they provided me. Meanwhile the order never arrived... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Lentiamo is the leading online optician when it comes to high-quality eyewear, fair prices and an optimal shopping experience.
Dane kontaktowe
Zjednoczone Królestwo
- info@lentiamo.co.uk
- lentiamo.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I recently ordered a pair of Ray ban…
I recently ordered a pair of Ray ban from Lentiamo. The sunglasses arrived on time and there is genuine value for money. I will purchase with them again. Thanks
Excellent service and very helpful staff
I recently ordered a pair of glasses with prescription lenses and couldn't be happier with both the product and the service.
I was particularly impressed with the communication from Anna, who was extremely helpful and responsive throughout the process. As I was due to go on holiday, she kindly checked with the optical lab and made sure my order was prioritised so that the glasses could be manufactured and dispatched in time. She kept me reassured and updated throughout, which I really appreciated.
The glasses arrived safely and on time, exactly as ordered, and I'm very pleased with them.
A big thank you to Anna and the Lentiamo team - excellent service from start to finish. I would definitely recommend Lentiamo and will happily use them again.
Avoid At All Cost
Order lenses over 2 weeks ago, confirmation of order but since then absolutely nothing. Total joke of a company, thankfully paid by credit card so chargeback now actioned.
Worst customer service
Horrible experience with this company. Good not received
Constant denial of my consumer rights
Once I was legally price correct then failed to respond for several messages and weeks.
Taking legal action to get my funds returned
Please avoid
Honestly this company were fantastic
Honestly this company were fantastic. Not only were they fast to ship my glasses, but the customer service was fantastic and super responsive. They were hugely cheaper than any other online retailer too! Will definitely be recommending.
Absolutely great service- quality…
Absolutely great service- quality sunglasses, fast service and excellent prices! Thank you
Genuine Ray bans
Love my new Ray bans, great price and super fast delivery...perfect 🥰
Asked then to send them a return label…
Asked then to send them a return label and instructions to send the sunglass back which I received couple days ago, however they are not replying to my email and no contact whatsoever. Don't buy from this website. They are fraud!
Great prices and excellent service
Great prices and excellent service. Bought Prada sunglasses at a fantastic discount and received them the next day in the original box with all accessories. Customer service was friendly and quick to respond. Will definitely shop here again! ⭐⭐⭐⭐⭐
As someone that has a working history…
As someone that has a working history in Optometry and also mainly in contact lenses with high street stores. I have used personally Lentiamo for a long time now. Genuine and reliable service and lenses. The prices are also better than the nearest online rival too. Ive never had any issues. I love the little perks of saving points to get little extra treats and things. I got myself a free cooling eyemask which is ideal in the current heatwave we are in here in UK. The lenses are genuine and feel safe in your choice to buy with them as they are great and genuine.
Thank you again,
Dan
Company based in Czech
Basically, I never trusted companies based abroad/out of the UK.
My order 2609373427 was collected on 21/04/2026.
I am almost sure that this glasses was sent from outside of the UK, because the delivery took long time.
This Garbage company misleading customer. The pair of glasses I received it's never looks the same one shown on the lentiamo's website at all. The images look different in size of lenses and frame colour.
Lentiamo MUST make it clear that they are not in the UK but in the Czech.
I will never deal again with this unprofessional seller.
Flawless service 👌
Ordered my first set of contacts and gotta say I absolutely love them. I was paying £35 a month from my previous opticians for contacts and get 3 months supply here for less. I had to take others out each night and replace in morning, I have small eyes and fat fingers so it wasn't easy 😂
From ordering to delivery can't fault, informed all way through of status and now I have them love the fact they are thinner and can't even notice them in eyes unlike thicker ones I use to use, absolutely love the fact I can go to sleep with them, massive relief and main reason I ordered.. I use monofocal so reading right eye and distance left eye and the brain works out the details in seeing.
Very happy with finding this company and have subscribed for them to be sent automatically every 3 months, another great feature and the Web sites so easy a child could use it.
Not often we see companies that deliver above expectations who've crossed all the t's and dotted the i's
Flawless service, well done guys, very happy customer ☺️
purchased recently gucci sunglasses for…
purchased recently gucci sunglasses for awesome price, they fit me well, although I always hesitate blindly purchasing stuff like sunglasses without trying, this sunglasses deffo staying in the house :)
Can't fault this company.
Can't fault this company.
Easy to order, good price based on the anticipated delivery time which they delivered on completely.
A few places were slightly cheaper but their reviews were not good.
Sunglasses well packaged with original Burberry case
Avoid them
Lentiamo have, and continue to be, difficult in processing legitimate refunds. Goods are returned to them expecting a speedy refund process, but my experience has been a continually changing requirements that expect the customer to be satisfied with delaying refunds. 8 weeks now and counting with a refusal to provide any updates.
I have found Lentiamo to be deeply unprofessional and I would go as far as to call them prejudiced against any customer seeking a refund. Avoid, avoid, avoid.
Fantastic Service
My Gucci glasses arrived, sooner than was stated, so pleased with them. Lovely box, packed well.
Customer service, second to none, thank you Anna you were so helpful, truthful and honest, what more can you get from a company. Seriously would have given more stars 🌟 if possible.
Absolutely thrilled with my new…
Absolutely thrilled with my new glasses! Was a little doubtful at first at ordering my new glasses as the price compared to David Clulow was so much cheaper! However, my new Oliver Peoples glasses have just been delivered and they are amazing! They weren’t initially in stock but I was advised of the wait process. It only ended up being an extra day so that was brilliant. Highly recommend this company and I will use again.
Great service and delivery was very…
Great service and delivery was very prompt.
My Burberry sunglasses 🕶️ are amazing and presented really lovely in boxes.
Fast, efficient and good price.
Ordered a pair of Izipizi screen reading glasses. Great price, great product and delivered expediently. great service and great price.
My order was not delivered and it's…
My order was not delivered and it's taken over a month to get a refund so far, still not been received shocking customer service
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








