Leisure World Group Recenzje 

540
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Top marks for BEN. Having a stressful week trying to get a tube of adhesive from falcon technology, which was missing from our rear view camera order. After several emails back and forward to... Zobacz więcej

Oceniono na 5 z 5

We have just bought a motorhome through Leisure World at Catterick. We dealt with Margaret and Nick there and both were hugely knowledgeable about the different type of motorhome and we felt very safe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Josh at Leisureworld sold us our new Elddis Autoquest CV20. There were plenty of different campervans and motorhomes for sale and Josh was very knowledgeable about the different ones and the wait tim... Zobacz więcej

Oceniono na 4 z 5

This visit was excellent. On arrival Rebecca greeted me, was very friendly and got me all booked in Lauren then looked after me regarding the repair and was also very professional and friendly. T... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dealer samochodów kempingowych
  2. również w kategorii:
  3. Naprawa samochodów kempingowych
  4. Przechowalnia samochodów kempingowych
  5. Sklep z wyposażeniem samochodów kempingowych
  6. Wypożyczalnia kamperów

Napisane przez firmę

Leisure World Group is a caravan and motorhome dealership in Richmond, North Yorkshire. Catterick features a choice of great quality vehicles, with friendly staff on hand to give the very best advice and guidance. Vehicle brands include Adria, Auto-Trail, Buccaneer, Bürstner, Elddis, Coachman, Roller Team, Swift and Xplore. Leisure World has its own extensive accessory & awnings department, and an approved workshop to ensure your caravan or motorhome is well looked after from the moment you buy it. It also boasts a luxury motorhome hire fleet, and a new Cafe - The Terrace.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

540 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 62% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(540)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 139

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

5 stars not enough...

5 stars not enough...
There were some issues experienced in the supply and delivery of a biggish item but the skill and tenacity deployed by the support staff (thank you Clara) in overcoming the obstacles were second to none. Leisure World will certainly be my first stop in the future.
I am not related to anyone with anything to do with LW... but believe good service is worth rewarding!

2 czerwca 2026
Opinia niezależna
Logo Leisure World Group

Odpowiedź od Leisure World Group

Hi William, Thank you for such a fantastic review.

We're pleased to hear that, despite the challenges with the supply and delivery of your order, Clara was able to help resolve the situation and keep everything moving forward. Her dedication to finding solutions and supporting customers is something we're very proud of, and your comments will mean a great deal to her.

We particularly appreciate your recognition that good service deserves to be acknowledged. Thank you for choosing Leisure World, and we're honoured to be your first stop in the future. We look forward to helping you again soon. Best wishes, Nick.

Oceniono na 5 z 5

Great customer service, knowledge and professionalism

We have just bought a motorhome through Leisure World at Catterick. We dealt with Margaret and Nick there and both were hugely knowledgeable about the different type of motorhome and we felt very safe in their hands. The experience we had during the process of buying was second to none. Margaret kept us updated every step of the way, sourced information about things we needed, add ons etc.

22 maja 2026
Opinia niezależna
Logo Leisure World Group

Odpowiedź od Leisure World Group

Thank you for your kind review.

We're pleased to hear that Margaret and Nick were able to provide the knowledge, guidance and support you needed throughout your motorhome purchase. Buying a motorhome is a significant decision, so it's great to know you felt confident and well looked after throughout the process.

Margaret will be pleased to hear that her communication and attention to detail helped make the experience such a positive one. We'll be sure to pass your comments on to both.

Thank you for choosing Leisure World, and we wish you many happy adventures in your new motorhome. Best wishes, Nick.

Oceniono na 5 z 5

We always go to The Brompton on swale…

We always go to The Brompton on swale outlet and Lee D has been extremely helpful always going the extra mile to give personal top quality advice.
The centre is very lucky to have him and because of him we keep on using Leisure world as our favourite supplier of outdoor equipment.
Mike and Loraine

30 maja 2026
Opinia niezależna
Logo Leisure World Group

Odpowiedź od Leisure World Group

Thank you for your fantastic feedback, Mike and Loraine.

We're really pleased to hear that Lee D continues to provide the high level of service, advice and support that keeps you coming back. Going the extra mile for customers is exactly the kind of approach we value, and it's great to know that his knowledge and personal service have made such a positive impact on your visits.

We'll be sure to pass your comments on to Lee. Thank you for your continued support and for choosing Leisure World as your preferred supplier of outdoor equipment. We look forward to welcoming you back again soon. Best wishes, Nick.

Oceniono na 5 z 5

Water issue resolved quickly

Thanks to Luke and a technician our water issue was resolved very quickly saving us a lot of time and anxiety.
Great service.

29 maja 2026
Opinia niezależna
Logo Leisure World Group

Odpowiedź od Leisure World Group

Hi Karen, Thank you for your kind feedback.

We're pleased to hear that Luke and the technician were able to resolve your water issue quickly and help take away the stress and worry it was causing. Providing prompt, effective support when customers need it most is something we take great pride in.

We'll be sure to pass your thanks on to the team. Thank you again for taking the time to leave a review, and we look forward to helping you again in the future. Best wishes, Nick.

Oceniono na 5 z 5

All staff i have spoken too at the…

All staff i have spoken too at the service desk very friendly and helpful i had a problem with my caravan and the staff put me at ease straight away so from me a massive thank you, my caravan is serviced by yourselves and I can relax knowing your staff are and have done a great job thank you all.

28 maja 2026
Opinia niezależna
Logo Leisure World Group

Odpowiedź od Leisure World Group

Hi Carl, Thank you for your lovely review.

We're pleased to hear that our service team were able to put you at ease and provide the support you needed when you experienced a problem with your caravan. Friendly, helpful service and giving customers confidence in their vehicles are things we work hard to achieve.

It's also great to know that you feel reassured having your caravan serviced with us. Your kind words will be shared with the team, who will really appreciate the recognition.

Thank you for your continued trust and support. We look forward to seeing you again in the future. Best wishes, Nick.

Oceniono na 4 z 5

It was fun we just wished there was a bigger pool

It was fun we just wished there was a bigger pool and like we know the younger kids can’t go in the flume so we understand that’s why there’s a small pool because most of it for the kids but also there was pretty much a long queue but we can’t blame you on that but what we personally didn’t like was that you weren’t allowed to wear goggles on the rapids like I’ve got splashed in the eyes and that was painful overall a good place to visit I recommend going on the blue flume

25 maja 2026
Opinia niezależna
Logo Leisure World Group

Odpowiedź od Leisure World Group

Hi Max, Thank you for your review! We're glad to hear you had fun and enjoyed the blue flume – although we have to admit we're a little confused, as we're a caravan, motorhome and camping dealership rather than a swimming pool! 🚐😄

It sounds like your feedback may have been intended for a different business. You may wish to repost it on the correct page so the team there can see your comments about the pools, flumes and goggles.

In the meantime, if you ever need advice on caravans, motorhomes or camping accessories, we'd be more than happy to help – although we can't promise any water slides! 😊

Oceniono na 5 z 5

Top marks for BEN.

Top marks for BEN.
Having a stressful week trying to get a tube of adhesive from falcon technology, which was missing from our rear view camera order.
After several emails back and forward to Falcon have not yet supplied the adhesive.
We walked into Catterick Caravans and told our tale of woe to BEN, who sorted our glue problem without hesitation gave use the glue from their stock item.
First class service from BEN.
Top customer service, grateful customers.
James and Heather Park.

17 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Had my annual service and just picked…

Had my annual service and just picked up my caravan , as always did a fantastic job and found a few issues I wasn’t aware of which will be sorted out with warranty. Hope fully will be sorted soon. Update in next review!! The staff are always friendly and very knowledgeable and willing to accommodate you, although they are very busy.

16 maja 2026
Opinia niezależna
Oceniono na 5 z 5

My recent to Leisure World to have a…

My recent to Leisure World to have a repair to my caravan was excellent. Karen from the service team kept me fully informed of progress and sent a video to show me the work that had been done. I hope this is a sign that caravan dealerships are improving customer service if so a positive improvement.

28 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Good sales and aftermarket service 😀

Bought a 3 yo caravan which we are very pleased with. A few niggles dealt with through Hannah & the after market team with a short stay in workshops. A missing item sent to us (200 miles away) arrived next day. Good service.

20 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

A very friendly and positive team in…

A very friendly and positive team in the service department. Immensely helpful in resolving and fixing a problem with the ATC. I can enjoy towing the caravan again without a worry.
Thanks to the Service Team

29 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent service from Josh and Leisureworld

Josh at Leisureworld sold us our new Elddis Autoquest CV20. There were plenty of different campervans and motorhomes for sale and Josh was very knowledgeable about the different ones and the wait time of each. He offered impartial advice and did not pressure us at all. We were able to email/WhatsApp him and he answered all our queries promptly. Overall an excellent experience and would highly recommend.

21 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent friendlY service

The whole experience when having our caravan assessed for warrant work was amazing.
Sophie on reception and Craig the technician were friendly helpful and knowledgeable .
They are a credit to Leisure World and if I could have given 10 stars I would

21 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

We had a great time today at Leisure…

We had a great time today at Leisure World, thanks for the invite (Pizza and Pironi were amazing) We bought a Vango HexAway Pro Air Low after speaking with Alan who provided us with his experience and time. Please say thanks to him😊
Thanks again for a great day and looking forward to Vango sending us our new awning and the adventures ahead.

Phil & Tracey White

19 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

A great Sunday outing

From receiving our invitation the date was in the diary, had a good look around the camper vans, etc, the shop had some great offers on too 👍. Had a piece of pizza, glass of fizz followed by a hot drink in the cafe. The staff were fabulous, nothing was too much trouble. A great Sunday outing.

19 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Genuinely helpful!

Spent 2 days looking before ordering a vehicle. Steve Cattle was extremely helpful and patient. He did everything within his power to ensure we got the perfect van for us. All the staff we had contact with were cheerful a d friendly.
I would not hesitate to recommend.

18 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great and knowledgeable staff

Had a great day out at there weekend show that they put on, so impressed of the vast stock in the shop and outside area.
Found the staff very pleasant and knowledgeable about there products.
Fully recommend a visit for all your caravan and Motorhome requirements.
Thanks for a great day out

18 kwietnia 2026
Opinia niezależna

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