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Informacje dotyczące firmy
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Serving divers and snorkelers with all their scuba and snorkelling needs for over 15 years. One of the largest dive retailers and mail order suppliers of new and Used Scuba Gear. The best combination of quality services, vast selection, knowledgeable s...
Dane kontaktowe
West 18th Street 42, 10011, New York, Stany Zjednoczone
- 212.645.1234
- ino@leisurepro.com
- leisurepro.com
4,3
Doskonała
15 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
4,3
WARNING
WARNING: Advertized and sold product for a price then later changed their mind and altered the credit card charge without even contacting the customer.
Not an acceptable behavior, be aware.
Scuba Order # 10388177-1
28 listopada 2024
Opinia niezależna
Odpowiedź od Leisure Pro
Hi Luiz - your review alarmed me and I would like to investigate this further. I was unable to find record of a purchase under your name. Would you please send me a copy of your order receipt to maryl@scuba.com so I can make this right? Thank you!
I ordered a snorkel set from scuba.com
I ordered a snorkel set from scuba.com. The first time I used it, the fin strap was too loose and it kicked off in the water. I live on a lake where the visibility under water is not so good. Unfortunately, I could not find it. I was surprised to learn that it did not float. But the very good news is that when I called scuba.com and explained the situation, they were extremely accommodating and not only send me one new fin, but a set of two new fins without a big hassle. Very Impressed!
John M.
31 lipca 2024
Opinia niezależna
Worse Internet Buying Experience Ever
What a joke, took my money through PayPal twice, delivered no product, PayPal & my bank showed payment received, this company said never got, had to file complaint with PayPal to get my money back. Ordered from Leisure Pro, heard from Scuba.com and Sunnysports.com. Who exactly is the company? Will never order from again.
11 kwietnia 2022
Opinia niezależna
Buyers Beware: "Easy and Risk Free" return policy are empty words.
Bought 6mm Seac boots for friend. They arrived and I removed them from their clear bag and removed tags. Gave them to friend days later. They were too big. Called for an exchange. Was told to send them back. I paid the return shipping. Recieved an email saying they were "used" and that I did not rate an exchange. New boots!!! Used because I didn't have the clear bag and tags that came with them. Told me to pay shipping to get them back. Boots my friend or I can't use. "EASY AND RISK FREE" returns are empty words on this company's website. Buyers Beware! I will not buy from them again and will tell my expansive dive network to avoid them as well. Terrible company, terrible customer service.
4 grudnia 2021
Opinia niezależna
They claim to have the best return…
They claim to have the best return policy out there but you have to pay return shipping. Personally I would use Amazon. Just take returns to your local whole foods free of charge.
15 czerwca 2021
Opinia niezależna
Bad Customer Service
Ordered a $1,200 dive rig. Paid with credit card. Leisure Pro would not ship anywhere but my credit card billing address. Called Customer service, Very Very rude. They would not help. Stated this was their policy. Bought items elsewhere (with same credit card). I would stay away from this company.
22 marca 2021
Opinia niezależna
Not shipping to Australia anymore
Suddenly they are not shipping to Australia ( Jan 2021 ) but will not explain why or when they will !
Yes you can use an onforwarding service but that almost doubled the freight cost and made the purchase uneconomical.
29 stycznia 2021
Opinia niezależna
Odpowiedź od Leisure Pro
I was concerned after reading your review regarding your most recent experience with Leisure Pro.
To clarify, the reason we had to remove Australia from the list of countries we ship to is due to the changes in tax collection in the country specifically for overseas sellers. We apologize if this was not made clear to you.
Should there be any changes in the future, we hope to be able to provide our products again to our Australian customers.
Great place to buy scuba gear back in the day.
I used to buy a lot of scuba gear from these guys back when I was diving a lot.
Service was good, prices were awesome, and lots of products.
I dont dive now so am not sure but no doubt the postage costs have risen (I live in Australia), as with most US companies. And they have to compete with Ebay and Amazon now.
26 listopada 2020
Opinia niezależna
Spent thousands of dollars, and I've always been happy
I have ordered thousands of dollars of diving equipment from Leisure Pro and they have always been very good about sending me what I ordered and making sure it's right. Their prices are also very competitive and they match competitors' prices if you can find something for less.
27 stycznia 2020
Opinia niezależna
Always, OK almost always, there is an issues with an order
They're competitive with Amazon (very good prices) but the shipping dept. serious suck. They sent me the wrong dive knife...then I had to send it back get the right one. The sent me the wrong size... then I had to send it back and reorder... they back-ordered an item which held up the shipping on the other two items (needed for the next dive trip) and never let me know... a few days before leaving to Bonaire I called and they told me that the order was held up and would ship the next week! I need to pay $35 for two-day shipping. They seriously need to get their shipping department in order.
2 lipca 2019
Opinia niezależna
Excellent company!
Excellent customer service, unbeatable prices, this is my favorite company to buy from. I would recommend this company to anyone. I have all my friends buying from them now and we are all so happy to do business with them.
13 grudnia 2018
Opinia niezależna
Speedy despatch
I ordered a wetsuit in the UAE and this wonderful company had it with me in three days! Very pleasant people to buy from. Heartily recommend.
6 sierpnia 2018
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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