Leahideas Recenzje 47

Odpowiedź od Leahideas

2 cze 2025

Hi Eric,

We’re very sorry to hear about your experience, but we’d like to clarify a few important facts for accuracy.

You were subscribed to our mailing list with two different email addresses. You unsubscribed from one, and when you contacted us about continuing to receive emails, we responded immediately and explained that the second email address was still active — which fully explained the situation.

Unfortunately, instead of replying to our message or allowing us to assist further, you chose to leave this public review. We must also point out that you have never placed an order with us, which makes it even more disappointing to receive a damaging review from someone who has not experienced our products or services.

Our unsubscribe process is simple and fully functional, and we are always available to help if anything goes wrong.

We welcome fair and honest feedback, but this review misrepresents the facts and unfairly harms our reputation.

Best regards

Odpowiedź od Leahideas

20 maj 2025

Thank you so much for your amazing review! We're beyond happy to hear that you love your canvas and that everything—from the quality to the service and delivery—met your expectations.

We truly appreciate your support and recommendation. It means the world to our team, and we can’t wait to create something special for you again soon!

Warm regards,

Odpowiedź od Leahideas

Zaktualizowano 20 maj 2025

Dear Mike,

Thank you for your feedback, and we sincerely apologize for any frustration caused.

When you first contacted us, we searched our system but couldn’t find your email. After further investigation, we discovered you were registered under a different email address.

We sent you an email detailing both email addresses.

We respect your privacy and rights under GDPR and have now ensured your details are removed from our mailing list.

We appreciate your positive comments about the product and would be happy to send you a free sample as a gesture of apology.

Please know that our intention is simply to make an honest living by sharing our art, never to overwhelm you with emails.

Thank you again for giving us the opportunity to address your concerns.

Warm regards,

Odpowiedź od Leahideas

26 kwi 2025

Dear Hemant Patel,

Thank you so much for your amazing feedback! 🌟
We’re so happy you loved the product and our service. Your support truly means a lot to us!

Hope to see you again soon!

Odpowiedź od Leahideas

Zaktualizowano 26 kwi 2025

Thank you for taking the time to share your feedback with us. We truly appreciate it! At Leah ideas, we strive to provide clear information about our product options, including rolled canvases, rolled canvases with framing kits, and framed versions ready to hang. We want our customers to have a seamless experience, and we're sorry to hear that your recent experience didn’t completely meet those expectations.

While we cannot send framed versions at no extra cost for rolled canvas orders, we value your input and are always looking for ways to improve our services. If you have further questions about our products or if we can assist you in choosing the perfect option for your needs in the future, please don’t hesitate to reach out!

Thank you once again for your feedback. We’re committed to making your experience with us better every day and hope to have the opportunity to serve you again soon!

Best regards,