Leaders manage 2 properties for me, their portal makes it easy plus they were efficient in helping me when I needed to sell one of the properties. I received many helpful phone calls from the Cambrid... Zobacz więcej
Reakcja na opinię
140 Hills Road, CB2 8PB Cambridge, GB
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Leaders manage 2 properties for me, their portal makes it easy plus they were efficient in helping me when I needed to sell one of the properties. I received many helpful phone calls from the Cambrid... Zobacz więcej
Reakcja na opinię
Getting moved into our rental property had its ups and downs. Our property manager then left, but our experience since then has only got better as Tikal has been wonderful - responsive and alway... Zobacz więcej
Managed our property for 20 years and would recommend. All agents especially over the last few years have been in regular contact looking after our property while we have been living abroad keeping it... Zobacz więcej
Over the past 2 years, Leaders have done a great job at managing the tenancy and the property. Specifically, Ms Clare Wraith was always responsive to my emails and very happy to help with any issue! S... Zobacz więcej
Napisane przez firmę
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Napisane przez firmę

140 Hills Road, CB2 8PB, Cambridge, Zjednoczone Królestwo
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Zwykle odpowiada w ciągu 1 tygodnia
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It is a little concerning that the Cambridge branch has changed property managers so many times and they are not clear on the development of the property. They are appalling at checking the property and claiming wear and tear when they only do a visit once a year not 1-6 Monthly as requested by landlord. It's a little disconcerting that communication is not set in stone and clear to landlords, the previous property manager I had was amazing but since they left it is devastating to the business. They don't offer the personal service or introduction of the property manager refuse to do a virtual meeting with landlord and just not organized the premier service is a joke..I will be looking out for a better service

Odpowiedź od Leaders - Cambridge
One of the most unprofessional letting agencies I have ever interacted with, it is not acceptable to cancel a viewing a few minutes before its scheduled time because the flat was let yesterday, especially when people have to travel a long distance to do the viewing.

Odpowiedź od Leaders - Cambridge
Letting Agent Darcey was extremely professional, friendly, knowledgeable and helpful in assisting us in our search for a property to rent. We would recommend using Leaders for your property search.

Odpowiedź od Leaders - Cambridge
Thank you Darcy for your professionalism and support while searching for a place to stay. Your services were excellent and you followed through from the moment I inquired about the property and seeing each stage through professionally.

Odpowiedź od Leaders - Cambridge
I would give Leaders 0 stars if I could. They messed up every aspect of starting my tenancy. The day before I was due to move in, they called and said they hadn't done the inventory yet, so my move-in date had to be delayed. I only got a fully signed agreement on the day I moved in. They didn't even have keys to the building to give me, leaving me reliant on neighbours to let me into the building. It took them over a week to sort a proper set of keys for me, and every time I called them, they behaved like I was being unreasonable. I only got a full set of keys after I threatened a rent reduction (I wasn't able to get into the building one night). All in all, Leaders are some of the most incompetent estate agents I have ever known. Avoid, avoid, avoid.

Odpowiedź od Leaders - Cambridge
My experience was incredible. It is a good website, especially for payment, and everybody in the Leaders Team can solve your problem and clarify any doubts. Thank you!

Odpowiedź od Leaders - Cambridge
I am a current tenant at one of the properties managed by Leaders at Cambridge. Today, I spoke with Polly about a long term problem I was facing in this property. She was so helpful and sorted my problem within a very short time. She also got back to me after contacting with city Council. I am really grateful & pleased with her support today. I really appreciate this.

Odpowiedź od Leaders - Cambridge
I am delighted with the service I get from Leaders, especially Alfie Orvis, who is proactively offering advice. I feel reassured that Leaders will keep me up to date with the impact of the Renters’ Reform.

Odpowiedź od Leaders - Cambridge
Alfie has been really helpful in getting things sorted during our tenancy!

Odpowiedź od Leaders - Cambridge
Everything great, promptly dealt with and fitted. All good, will now now be warm for winter with new radiator fitted.

Odpowiedź od Leaders - Cambridge
Awful. The agency charged me around 20% of the rent with all the premium service and etc but they delivered nothing. The tenant broken everything in the flat, shutters, kitchen cabinet, doors you name it! They follow the no deposit scheme which means that it take years to see your money if anything comes back. Their contractors are also doing an extremely poor job with everything they touch, just to mend things in an unprofessional way. Avoid. Avoid. Did I say avoid? Yeah defiantly stay away. There's nothing to be happy about.

Odpowiedź od Leaders - Cambridge
I am incredibly pleased with the exceptional service provided by my leasing agent- Alfie. His professionalism and attention to detail have made the leasing process seamless and efficient. From marketing the property to screening potential tenants, he handled everything with expertise and care. Communication was prompt and clear, ensuring I was always informed and confident in the decisions being made.

Odpowiedź od Leaders - Cambridge
Alfie from Leaders Cambridge was very helpful and approachable. Has been a great point of contact for the past 3 years.

Odpowiedź od Leaders - Cambridge
Cannot recommend Darcey from the Cambridge branch enough. She was exceptional throughout the entire process and was so helpful in answering any questions i had. She handled herself so professionally and made the whole process so easy.
I cannot thank her enough for the amazing experience I received from Darcey at the Leaders Cambridge branch.

Odpowiedź od Leaders - Cambridge
I have used Leaders for renting out my property and couldn’t be more grateful for the help I’ve received, particularly from Erin. She has always gone above and beyond for me and my property and is a real asset to the team

Odpowiedź od Leaders - Cambridge
I have rented out my property with other companies in the past, but have recently changed to Leaders and it has by far been the best experience I have had with a letting’s agent. Erin has been so helpful through the whole process and her knowledge has been second to none. Thank you for all you have done to make this situation so stress free!

Odpowiedź od Leaders - Cambridge
Excellent service from leaders particularly from Erin! Great communication and very polite and professional! Would highly recommended!

Odpowiedź od Leaders - Cambridge
Erin made our experience so easy, great communication and very friendly.

Odpowiedź od Leaders - Cambridge
I have been renting out my flat, and Leaders (specifically Alfie and the team) were very prompt to respond to any issues (repairs, house hold repairs) which arose and find a solution. Alfie and the team were always supportive and dealt with politeness

Odpowiedź od Leaders - Cambridge
I have been a landlord for over 25 years. My property manager is Alfie. He is very good at sorting out any problems with the property. He comes back promptly. He is very good at his job. It is reassuring the property is in safe hands. He is a valued member of staff.

Odpowiedź od Leaders - Cambridge
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