Leader Removals Recenzje 

232
•
Wynik TrustScore: 5 na 5

5,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Massive thanks to Leader Removals on sending the most professional, and friendly staff for our move! I can only recommend this service. Great, competitive price, with high standards.

Oceniono na 5 z 5

We chose Leaders because they were affordable, to the point and straight-forward, and post-removal it was 100% the right decision. Dimo, Teodor and Nikolai were friendly, respectful, organised, clear... Zobacz więcej

Oceniono na 5 z 5

Friendly, accommodating, & understanding service throughout. Removal team arrived on time. Lovely workers, very efficient, respectful, & knew exactly what they were doing. Excellent with moving my pia... Zobacz więcej

Oceniono na 5 z 5

Incredibly professional service. Moved us today and yesterday and they couldn’t have been thorough enough. Nothing was too much trouble. They boxed everything up, disassembled beds and reassembled and... Zobacz więcej

Informacje dotyczące firmy

  1. Przeprowadzki

Napisane przez firmę

Moving soon? Get a free quote now from Leader Removals and find the best prices for moving, packing, unpacking, storage or disposal services.


Dane kontaktowe

5,0

Doskonała

Wynik TrustScore: 5 na 5

232 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

5,0

Wszystkie recenzje

(232)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16

Napisz recenzję
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Oceniono na 5 z 5

Using Leader Removals

Guys turned up on time ,very polite, nothing was an issue. From the initial quote to the final destination I was very impressed with the service
Moving house will always be stressful, but these guys made it a lot easier for us. Very good value for money and will use them again as and when

21 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Great service

We had an excellent experience with Leader and would recommend them to anyone facing a move. Letty and the office staff were very helpful and prompt. All of our concerns were addressed and the team provided a tailored (very competitive) quote from photos which I provided. On the day of the move the team arrived and got to work straight away. They coped well with an unforeseen staffing issue and made sure that an extra team came to assist with our move. The movers worked tirelessly for 12 hours and made sure that everything was carefully wrapped and packed. No breakages and they even managed to get the massive sofa through the tiny door! Excellent service highly recommended.

6 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Stress free move - Watford to Rochester

Ivan and Koi made did an excellent job - all of our possessions were moved with care from our rental into our new house.

Excellent value for money overall. I would definitely use Leader Removals again for any future moves.

6 października 2023
Opinia niezależna
Oceniono na 5 z 5

Very professional team

The team were carried out our move were very professional, took good care of our belongings and had no issues moving our belongings down stairs from a second floor flat. Many of our items were still not packed on the day but the team were so helpful in packing as we went along, even with small items which could have easily been lost. They also helped put our items in the right place in our new home. I would highly recommend Leader Removals who also gave us a good price for our move.

25 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

A positive experience throughout

A positive experience throughout, clear communication with different options prior to the move as we were sending some items to storage as well. On the day, the movers made a stressful day manageable and as easy as possible for us. All items were handled carefully and the movers were polite, helpful and professional. Very happy with the service and definitely recommend!

24 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Anthony and Tony were fantastic.

Anthony and Tony were fantastic.

Our move was complicated by my wife being 9 months pregnant and so unable to lift much but Anthony and Tony we’re great.

They were proactive, very careful of our belongings, very quick and looked after all of our furniture very well.

They showed great initiative when a bit of furniture wouldn’t fit upstairs so they quickly dismantled it and put it back together with no hesitation. Nothing was too much trouble for them.

They made the overall moving experience much less stressful and I would very highly recommend them. The price is reasonable and great value for money. I would 100% use them again and would recommend to friends.

21 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Recommend!

I highly recommend this company as they employ polite, hardworking individuals attentive to your needs. They deserve a 5-star rating and beyond.

22 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Great stress free experience

I used Leaders to move from my top floor maisonette flat to a house. The quote was competitive and the team were brilliant to work with. I chose the packing and removal service. They worked so quickly and there was no damage to anything. The team were polite and friendly and made the move stress free. I will be recommending them to friends

17 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Second time and great service again!

This is the second time I used their services, after being very pleased when they helped with my removal 2 years ago.

Again, they were efficient, careful and very nice. Moving quickly without spending time, putting each box in the right place, based on the labels I've placed. They are clearly very professional and experienced.

They offer a good price for a great service!

2 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Reliable, careful, hard-working and organised

As somebody who hasn't moved house in over twenty years, I was cautious about who to appoint for our long-distance move. Leader were competitively priced against the others, but who can you trust on the big day and will they do a good job? I needn't have worried. Leader were reliable, courteous, hard-working, friendly and well organised. Our 4 bed house was packed up by noon and the vans were on the road to our new home some 165 miles away, arriving around 3:30pm. Everything was unloaded, re-assembled and placed in the correct rooms by 8pm. A fantastic job done with good humour and respect. The company were also very gracious in repairing some slight accidental damage to our old house when moving some heavy furniture, and the new owners are delighted with the repair. I would urge anyone looking for a reasonably priced and professional removal company to look no further than Leader Removals.

27 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

What an excellent removal company

What an excellent removal company! i moved from Croydon to Fulham and the professional 2 man team helped to make my move smooth and totally stress-free. I will recommend this company to everyone. #amazing #fantastic

6 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Highly recommend - efficient move from Slough to Dorset

We used Leader Removals for our 4 bed house move from Slough to Dorset and we’re in awe at how efficient the whole team were from start to finish. A crew of two came the day before promptly at 08.00 hours as agreed to pack and label everything, leaving essential items close to hand. This task was done by lunchtime (not an easy feat with the amount of stuff we had).

The following day a crew of four and 3 vans again arrived promptly and early to load our worldly belongs for the onward journey to our new home. The house was cleared efficiently and effortlessly by 11.

On arrival at our new home they quickly unloaded ensuring that everything was where we wanted it. Nothing was too much trouble.

Ivan and his team were courteous, polite, helpful and always smiling. We are not planning on moving again but would definitely highly recommend. Thank you.

3 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Really perfect

Really perfect. Worked hard, got everything disassembled, packed and re-assembled in good time and really lovely guys. Looked after stuff very well.

28 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Destroyed my furniture and refusing to admit fault!!

EDIT: You only have to read the response this company has left me to see what kind of unprofessional organisation you'll be working with if you hire them to move your stuff. If you want animosity and gaslighting to add to the already incredibly stressful process of moving, then you can count on these guys.

I would highly advise against using this company. The movers are very unprofessional and completely destroyed one of my items as well as knocking two others. I personally witnessed them mishandling my items but as a woman it's very scary to confront two men on your own. The movers did admit to destroying the lamp on the day and told me that they had let the head office know, the woman I spoke to at the head office said to email them after. When I emailed them they are refusing to do anything about it, claiming it wasn't their fault and telling us we're lying about who caused the damage! As if I would damage my own expensive furniture? Very very unprofessional company. Please don't put your furniture in their hands because they will NOT respect your belongings and accuse you of lying when you report issues. I have photographic evidence of everything including how they placed items in the truck in a very unprotected manner. I would give 0 stars if I could.

6 lipca 2023
Opinia niezależna
Logo Leader Removals

Odpowiedź od Leader Removals

Dear Jana,

We are disappointed to see such negative feedback after previously praising our teams for their excellent work and having two moves with us.

Only late in the second move did the damage to the lamp occur, which was caused by the wind, so I think saying our team destroyed it is a bit misleading. Regardless of the cause, we said we will deal with it and accept an insurance claim for it. You had no problem discussing that damage with our team on the day and on the phone with the office after the move, so I’m not sure why you were intimidated to say anything about them damaging other items. Your first mention of damages to other furniture was 3 days after the move, in an email where you claimed you think it could have occurred because our team didn’t use enough moving blankets. Once we explained how many blankets are in each van and that it’s not possible to use up all of them, and another 3 days later, you claimed you saw them mishandling the items and that you believe that’s how they caused the damage. Now you are saying you personally witnessed them causing the damages. None of this was mentioned on the day, to the moving team or on the phone with the office after the move.

As for the photographic evidence you now mentioned, of how we placed items, you never mentioned or sent anything like that to us. You sent a single photo of the corner of the van where we had left a few of the remaining unused blankets, claiming we should have used them too. As we explained, there was close to 80 blankets stocked in the van and we used as many as it was possible to. There wasn’t enough furniture to use up all of them.

At no point did we accuse you of lying, but every time we asked questions or tried to explain our side, the story changed.

As we explained before, you disassembled, reassembled, and handled those items yourself, we only carried them to and from the vans, we didn’t stack them or let them touch any other items as the van was fairly empty.

We accept reasonable claims, but as you kept adding things and changing the story days after the move, we cannot accept responsibility for this.

The Leader Removals Team

Oceniono na 5 z 5

Best Moving Company I’ve Ever Used

Could not recommend this company enough! We had a lot of stuff (lots of ornaments and collector items) and the team took a lot of time and care packing everything for us - we had the full packing and moving service and would never move without that again. We were also moving reptiles and they’re the first company that have managed to move their vivariums completely set up and had them into the new home straight away with nothing out of place. They were also super accommodating with helping us get all the furniture in the right place and could not have been nicer to work with, even with it being almost a 12 hour day of slog. Thank you again to the team, we’ll definitely use you next time we move!

13 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent service and value

The team and the company as a whole are extremely professional. They were friendly and diligent, taking care of each item. Great value and an excellent service all around. Thank you very much.

11 lipca 2023
Opinia niezależna

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