A Completely Unreliable Tool with Shockingly Rude Staff
Unfortunately, the platform didn’t perform as promised. It failed to reach the 30 invites per day it claimed. Instead, it repeatedly attempted to send connection requests to the same people and counted those duplicates as “invites” rather than skipping profiles it had already contacted.
Another major flaw is that LeadConnect relies entirely on a Google Chrome extension. This means the tool only runs if your computer is on and Chrome is open — far from ideal for an automation tool meant to run in the background. It also means as a team, you cannot see the dashboard or activity log if you are not the one running the chrome extension on your browser, so this only works for individuals who know how to use it.
It's not intuitive, hard to set up and hard to get any help or support.
Even more disappointing was the customer service. When I reached out for support, my concerns were dismissed before they even looked at the video evidence I provided. The representative, Arpan, responded with unprofessional comments such as, “You’ll be hearing from us in 72 hours, enjoy the delay,” and, “If you can’t understand simple English, it’s your problem.” When I mentioned that my billing page was empty and I couldn’t see my latest charge, he told me I was “holding him up” instead of addressing the issue.
Finally, he said There is nothing we can do here, pending invites we can not change how we count the credits (and you can post a negatve review we dont care about that as this design will not be changed by us for one review).
The billing page itself is another problem — it doesn’t show past payments, invoices, or charges, leaving no transparency for users. Overall, the tool feels cheap, poorly built, and full of errors.
In short, the combination of poor performance, technical limitations, missing billing visibility, and shockingly rude support makes LeadConnect a tool I can’t recommend. If you need dependable LinkedIn automation, look elsewhere.