At the beginning they were really nice and cooperative, but after that it went all downhill. I didnt receive any offer from them, JAY the person i was in contact with has just forgot about the offer a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Received amazing customer service, and experience with Danni at LC sign company Were the oldest barbershop in Los Angeles, California and one of the oldest businesses in the United States... Zobacz więcej
Reakcja na opinię
Great service, very responsive and helpful. Me not knowing anything about signs were not an issue, got a lot of advice along the ideation phase. Once design was locked in It was completed in no ti... Zobacz więcej
Reakcja na opinię
I am not the sure why people even write bad reviews about this Company because The only thing I have to say about them is that they are the fastest most precise and most communicative Company I have e... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Yes, we are that sign company from the videos. 🎬 We’ve been making the world brighter (literally) for over 15 years. From custom LED Neons to massive Channel Letters, we turn your logo into a glowing masterpiece in just 3-10 days. UL-certified, globally shipped, and brighter than your ex. Let's get your business lit! 💡
Dane kontaktowe
No. 3, Area D, Yuanxia Industrial Road, Baiyun District, 510445, Guangzhou, Chiny
- +86 13622966620
- info@lcsign.com
- lcsign.com
3,7
Średnia
31 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Jay WTH???
At the beginning they were really nice and cooperative, but after that it went all downhill. I didnt receive any offer from them, JAY the person i was in contact with has just forgot about the offer and didnt answer after I asked again. I wouldnt recommend this company at all
12 sierpnia 2026
Opinia niezależna
They charged me for a large expensive…
They charged me for a large expensive sign for my restaurant. I received a sign with chipped paint, no way to mount it because they covered the mounting area with the backing of the sign and the actual sign part is a tarp that is warped and zip tied to the frame. Do not order from them!!!!
3 sierpnia 2026
Opinia niezależna
Odpowiedź od LC Sign
Hi Mitch,
We sincerely apologize for the condition of the sign you received. You invested in a large sign for your restaurant, and sending a product with mounting flaws and finish issues completely bypasses our Quality Assurance protocols.
Please know that we are not ignoring this. Your sales representative has been notified and is looking into the production details right now. They will contact you directly via email/phone to discuss how we can resolve this for you immediately—whether that involves a fix, a replacement, or another resolution.
Thank you for bringing this to our attention, and we promise to work closely with you until you are completely satisfied.
Best regards,
The LC Sign Team
Danni with LC sign company just amazing service
Received amazing customer service, and experience with Danni at LC sign company
Were the oldest barbershop in Los Angeles, California and one of the oldest businesses in the United States we have been in business since 1898
Best customer service I’ve ever had
Amazing follow-through
The signs were the best quality and most reasonable price I have ever purchased for our company
I am so happy with the results and customer feedback. I’m going to order more signage from their company today.
The best part of the experience was how amazingly helpful and friendly their staff member Danni was and I will definitely be doing business with this company again highly recommend them
Thank you again Danni And LLC sign company for such an amazing experience🙌👍
Clinton Schudy
Oakley’s barbershop
Westwood, California
2 sierpnia 2026
Opinia niezależna
Odpowiedź od LC Sign
Dear Clinton,
Wow, what an absolute honor! To be chosen by Oakley’s Barbershop—the oldest barbershop in Los Angeles and a true piece of American history since 1898—is a massive milestone for us at LC Sign.
We are beyond thrilled to hear that Danni provided you with the best customer service you’ve ever experienced. She is truly a superstar on our team, and we will definitely share your incredibly kind words with her! Knowing that our signs meet the high standards of such a historic and respected establishment, both in quality and price, means the world to us.
Thank you for your continued trust and for placing another order with us today. Danni and the entire team can't wait to work on your next project. Here’s to many more years of success for Oakley’s Barbershop! 🙌💈
With deepest gratitude,
The LC Sign Team
The best
Great service, very responsive and helpful.
Me not knowing anything about signs were not an issue, got a lot of advice along the ideation phase.
Once design was locked in It was completed in no time and was delivered after the last approval.
I highly recommend LC Sign
24 lipca 2026
Opinia niezależna
Odpowiedź od LC Sign
Thank you for sharing your fantastic experience with us!
At LC Sign, our goal is to turn your ideas into reality, even if you are starting from scratch. We are so glad our team could provide you with the right advice during the ideation phase to bring your vision to life. It is great to know that once we locked in the design, our production and shipping teams delivered the speed and precision we always strive for.
Thank you for trusting us with your project. We highly appreciate your recommendation!
Best regards,
The LC Sign Team
I am from Germany and Happy
I am from Germany, and I ordered our first sign from LC Sign. I am very happy about the quality and service.
Thank you so much.
10 lipca 2026
Opinia niezależna
Odpowiedź od LC Sign
Hallo! Thank you so much for choosing LC Sign for your very first sign order.
We are so glad that our team could provide you with the high-quality product and excellent service we always strive for. It is always a joy for us to see our signs light up spaces in Germany!
Enjoy your beautiful new sign, and please keep us in mind whenever you need another one. Liebe Grüße (Warm regards) from the entire LC Sign team!
Best,
The LC Sign Team
Best Company ever!!
I am not the sure why people even write bad reviews about this Company because The only thing I have to say about them is that they are the fastest most precise and most communicative Company I have ever worked with. The whole process from A to Z was explain and every Minor detail was verified with me. I can very very recommend is Company even The shipment is the fastest I have ever experienced. Thank you Nancy!
17 lipca 2026
Opinia niezależna
Odpowiedź od LC Sign
Thank you for your amazing review and for highly recommending us! ✨
We are incredibly proud to hear that your experience with LC Sign was precise, fast, and highly communicative. It’s fantastic to know that Nancy took such great care of you, explaining every detail from A to Z and ensuring your sign arrived with record-speed shipping.
We will definitely share your praise with Nancy and the rest of the team. Enjoy your new sign, and we hope to see you again soon!
Best,
The LC Sign Team
Everything was spot on
Everything was spot on , Phimi did an amazing job in costumer service and told me everything single detail about the sign and the process to buy , I am very very pleased about everything the quality of the sign and the costumer service. 5* for sure
10 lipca 2026
Opinia niezależna
Odpowiedź od LC Sign
Thank you for sharing your amazing experience with us!
At LC Sign, our goal is to ensure there is no guesswork when you order a sign. We are delighted to hear that Phimi did a brilliant job explaining every single detail and making the buying process smooth and transparent for you.
Knowing that you are very pleased with both our customer service and the final quality of your sign means the world to us. Thank you for the "5 stars for sure" rating, and please let us know if you need anything else in the future!
Best regards,
The LC Sign Team
This company has exceeded my…
This company has exceeded my expectations! Seriously for the price and the quality, there's no way anyone who's a legit customer would score them less than 4 stars! Solid 5 in my book. And ignore all the bs politics that have flamed the company with low reviews. They haven't ever had their services.
13 czerwca 2026
Opinia niezależna
Odpowiedź od LC Sign
Thank you for the incredible review and your strong support! ✨
We are so glad that our product quality and pricing hit the mark for you. We focus 100% of our energy on creating great signs for our amazing customers, and reading real, honest experiences like yours is our greatest reward. Thank you for choosing LC Sign and for sharing the truth about your experience. See you next time!
Best,
The LC Sign Team
I can't give this company enough stars
I can't give this company enough stars, especially my wonderful contact Yale. She was beyond exceptional. I sent a rough jpeg sketch of a design that I wanted and within hours I got a professional sample design back with lots of to and fro messages about colour choice, size etc. Yale initiated 100% of the design communication and I felt she had everything under control. Production and delivery time were super fast. The product is just beautiful and extremely well made. I'm truly shocked by the whole experience from beginning to end, I can't remember the last time any company gave such attention to customer service AND produced such a great product. The real test too was how an issue, caused by the delivery company at my side, caused some confusion and without missing a beat, Yale went straight to action and solved the issue. I haven't seen this kind of attention to a customer in years (and I'm an oldie!) So a million stars to Yale and LC Sign. You have a new repeat customer. I most definitely will be back. 10/10
9 maja 2026
Opinia niezależna
Odpowiedź od LC Sign
A million thanks for this incredible review! ⭐️
We are truly touched by your words. It is rare to find a review that captures the heart of what we try to do every single day, and we are so happy that Yale delivered that 10/10 experience for you. We have shared your feedback directly with her, and she is smiling from ear to ear!
From transforming your rough jpeg sketch to navigating that unexpected shipping hiccup, it is our goal to make sure you feel completely supported. Hearing that we provided the best customer service you've seen in years is the highest compliment we could ever ask for.
Thank you for welcoming us into your creative process. We can’t wait to welcome you back as a repeat customer for your next beautiful sign!
Best,
The LC Sign Team
Transphobic company, disuaded from purchasing.
Can't post a link but this is referring to a recent posted advertisement titled "high school reunion"
company is pretty explicitly transphobic, theres no humor here the joke is literally "trans person > look of disdain > move on to ad".
you can see within the comment section that its literally filled with bigotry that hasn't been removed. It's not like trans people can't be joked about, but if the joke is literally "this is gross" and then the comments are left to fester I'm not sure this is the kind of company I'd want to give business to. The company clearly makes a pattern of using offensive content to draw attention to themselves for advertisement purposes, avoid working with them.
23 kwietnia 2026
Opinia niezależna
LC Sign delivers outstanding…
LC Sign delivers outstanding craftsmanship with meticulous attention to detail. The final product exceeded my expectations in both material quality and aesthetic finish. Professional service and timely delivery—I highly recommend them for top-tier signage solutions.
22 lipca 2025
Opinia niezależna
Odpowiedź od LC Sign
Thank you so much for your high recommendation!
Reading that our custom sign exceeded your expectations in quality and aesthetics brings immense pride to our entire team. We pour our passion into the craftsmanship and fine details of every sign we manufacture. It was an absolute pleasure providing you with professional service and timely delivery from start to finish.
Thank you for trusting LC Sign for your signage needs. We hope to serve you again soon!
Best regards,
LC Sign Team
The quote was fast and simple
The quote was fast and simple. Great price, quality, and customer service. Definitely will be getting another soon.
18 kwietnia 2026
Opinia niezależna
Odpowiedź od LC Sign
Thank you for this fantastic review!
We are thrilled to hear that you enjoyed the entire LC Sign experience—from the fast and simple quote to the final product's quality, price, and our customer service. Making the custom sign process easy and affordable for our customers is exactly what we strive for every day.
We can't wait to work with you on your next project. Just reach out whenever you're ready, and we’ll make sure your next sign is just as amazing!
Best regards,
The LC Sign Team
Honestly don’t waste you time
There is 0 communication with this company . Don’t do it place an order with another . I reached out about correcting my order and probably wrote them 50 mesasages . Trust me you won’t hear back
13 kwietnia 2026
Opinia niezależna
Odpowiedź od LC Sign
We hear your frustration, and we are truly sorry for the lack of communication. Reading that you sent so many messages without a reply is deeply concerning to us.
Please know this is not how we do business. We want to correct your order right away. A senior team member will handle your case immediately and ensure your order is corrected.
We apologize again for wasting your time and hope to resolve this for you within the next few hours.
Best regards,
The LC Sign Team
Perfect :)
The customer service was great, Leo was really willing to support in everything. The sign as well is a 10/10 - I really love it!
9 kwietnia 2026
Opinia niezależna
Odpowiedź od LC Sign
Perfect review for a perfect sign!
Huge shoutout to Leo — we are so glad he took great care of you! Thank you for loving the sign and for giving us a 10/10. We truly appreciate your support!
Best,
The LC Sign Team
I have nothing but the highest praise…
I have nothing but the highest praise for LC SIGN. The customer service is among the best I have ever experienced. Tony went WAY out of his way to ensure delivery when there were issues with UPS. The sign itself is WAY nicer than I expected. Very, very satisfied customer. Thank you Tony and LC sign.
25 marca 2026
Opinia niezależna
Odpowiedź od LC Sign
"WAY nicer than expected" is exactly what we love to hear!
Thank you so much for this glowing review. We know how frustrating delivery issues can be, so Tony and the rest of our team are always ready to step in and do whatever it takes to make things right.
Enjoy your stunning new sign, and thank you for being a very, very satisfied customer!
Warmly,
The LC Sign Team
Everything was great
Everything was great.
Good prices and top quality.
Mandy (the one who was helping me) - she was great and very helpful.
Thank you for everything.
Greetings from Berlin
27 lutego 2026
Opinia niezależna
Odpowiedź od LC Sign
Greetings back to Berlin! 🇩🇪
Danke schön for the wonderful review. We are so happy to hear that Mandy took great care of you—she is indeed a fantastic member of our team, and we’ll make sure to pass along your praise to her!
It’s our goal to provide top quality at the best possible prices, and we are thrilled that we hit the mark for you. Thanks for choosing LC Sign!
Best regards,
The LC Sign Team
Fast response and a very competitive price …
Fast response and a very competitive price ! Very good packaging and it arrived in less than a week
5 stycznia 2026
Opinia niezależna
Odpowiedź od LC Sign
Under a week? Mission accomplished! 🚀
Thank you for highlighting our speed and packaging. We work hard to keep our prices competitive without sacrificing quality. We look forward to working with you again in the future!
Best,
The LC Sign Team
Transphobic pile of 💩
Transphobic pile of 💩
I’ll add delusional after that reply.
28 lutego 2025
Opinia niezależna
Odpowiedź od LC Sign
At LC Sign, we firmly believe in respect and inclusivity for everyone. Our mission is to help people illuminate their brands and businesses, regardless of who they are or how they identify.
We do not tolerate discrimination of any kind within our company or towards our customers. If recent content was interpreted otherwise, we sincerely apologize, as that was never our intention. We are a global team learning every day to be more sensitive to all communities.
Regards,
The LC Sign Management Team
Anthony New York (not Tony!) LC Signs
I have the pleasure to work with Anthony (no, not the famous Tony), who is a US based sales rep. He has done a fantastic job keeping the communication between us and the factory in China smooth! It makes all the difference in the world having a professional and understanding Rep in the US.
2 lutego 2026
Opinia niezależna
Odpowiedź od LC Sign
Haha, we love this title! "Anthony (not Tony)" is definitely a star in his own right. 🌟
We are thrilled to hear that having a US-based representative made your experience smooth and professional. Bridging the gap between our factory and our US clients is exactly why Anthony is on the team. We will make sure to pass this fantastic feedback to him—he might even get a bigger head than Tony now! 😉
Thanks for choosing LC Sign!
Best,
The LC Sign Team
Looks Great on Social Media, Terrible at Communication
Like a lot of people, I heard about LC Sign from Tony’s funny videos, so I figured I’d give them a shot. We were looking to get a very large LED sign made for our office — around a $10,000 order — so this wasn’t some tiny inquiry.
After going on their website and messaging them on WhatsApp, the communication was awful. Not just slow… I’m talking days, sometimes over a week, just to get a response. And half the time, no response at all. Honestly, it’s the worst communication I’ve ever experienced with any business we’ve dealt with in China, which really surprised me.
It feels like they make so much money that they just don’t care about getting all the business they can. Eventually, we gave up, found another supplier in China, and placed our order elsewhere.
Too bad we couldn’t try LC Sign — but to this day, we still haven’t gotten a response back from them on WhatsApp lol.
4 lutego 2026
Opinia niezależna
Odpowiedź od LC Sign
Reading this review is truly a wake-up call for us. We are incredibly sorry that we missed the opportunity to work with you on your office project.
To be clear: we are absolutely not "too big to care." Losing a serious inquiry like yours (and leaving you ghosted on WhatsApp) is a major failure in our internal process. The truth is, the viral attention has overwhelmed our support channels at times, but that is our problem to fix, not yours to suffer from.
We are currently restructuring our sales team to ensure high-value inquiries get the immediate attention they deserve. We know you’ve already placed your order elsewhere, and we respect that.
However, if you ever need signage in the future, please email info@lcsign.com directly. We would love the chance to prove that we are professional, responsive, and hungry for your business.
Sincerely,
The LC Sign Management Team
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