1ST LOCATE UK LIMITED Recenzje 

154
Wynik TrustScore: 1.5 na 5

1,5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Absolutely disgusting and abhorrent company who chase and threaten and chase and threaten more to receive money if it’s even 1 day late or in my case half a day late, yet when they take money from me... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Would give lower if possible Keep receiving threatening letters from Rebecca carter regarding a bill that’s already paid with online banking sent as proof she still continues to hound me not only... Zobacz więcej

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Oceniono na 1 z 5

These fools incorrectly supplied the details of my wife and I to British Gas for an unpaid debt that wasn't even ours, Trying to get these incompetent idiots to put right their mistakes is an absolute... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Would advise to never pay your debt to this company they illegally add additional charges to your debt without telling you . A debt collection agency cannot add additional charges to the debt without... Zobacz więcej

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Informacje dotyczące firmy


Dane kontaktowe

1,5

Bardzo słaba

Wynik TrustScore: 1.5 na 5

154 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 46% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,5

Wszystkie recenzje

(154)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
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Oceniono na 1 z 5

Got a nasty letter for a supposed bill…

Got a nasty letter for a supposed bill for three years ago.
Very unpleasant phone manner - have given them more info than I should but that's life. These sort of companies should be banned. The "debt" is to Scottish Power and LCS have "bought" the debt. They say that shouldn't speak to SP but when I did, they were actually helpful. Don't deal with them.

11 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

SCAM COMPANY !

SCAM COMPANY !
Got a letter from 1st Locate/ LCS, saying I owed money to Scottish Power, from 2018-2022.The property they refer to was sold at auction.After reading TRUSTPILOT reviews, SCAMMERS, we cannot all be wrong !!!!!Action Fraud notified and have crime number.This type of scam needs stopping.Too many people scammed daily.

30 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Scammers

Scammers! Sent me a letter saying I own money to HRMC PLS be careful check the contact numbers they put on the letter which is scammer, website is scammer pls do not send any money check with HRMC

25 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Suspicious texts about debt

Received two texts from LCS from a withheld number about an overdue HMRC bill. I haven't had official correspondence from HMRC so this has come out of the blue. I'm a bit suspicious about this so I have contacted HMRC for clarity. I'm not going to engage or provide any personal information to LCS until I get more information from HMRC. Seems dodgy.

9 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Scammers

I opened a Ltd company and within one week got a letter stating I have an outstanding debt in the company name that I need to settle. What a joke! The company hasn't even started trading or have a bank account let alone buy any services in their name. DO NOT GIVE THEM ANY MONEY.

2 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

This company is trying to scam you

This company is trying to scam you be careful. I had a text by LCS saying they were collecting debt payment for my energy bill. But my energy bill had just been sorted last week. I reached out to my energy company and they said they had never even contacted this company “LCS”.

When you login to the LCS portal with the references they give you… they have no details on you. You have to put all them in yourself. This is them scamming you. I called them and they just tried to get all my details and didn’t tell me anything despite me having the reference they gave me. Be careful!! Total scam!! Don’t give them any details.

27 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

What an appalling company

Otherwise known as LCS, Colton, Leeds LS15 9LN
What an appalling company. I received a letter asking for settlement of a bill for Scottish Power gas that has nothing at all to do with me. The gas bill is for a flat in a block where I once owned and lived in a completely separate apartment...with completely separate front door/utility service/meters.
I moved from that block of flats two years ago but this appalling company somehow got hold of my current address some 70 miles distant.
Just a fishing expedition...bullying behaviour.
I phoned, clarified the situation and asked for written confirmation that this debt is not mine. It seems they can bully but not have the courtesy to confirm withdrawal of that bullying. I will NEVER be a customer of Scottish Power...never, never, never or any company that uses such disreputable debt collectors. I have absolutely NOTHING TO DO WITH THIS DEBT and do not want my name and address on their IT system.

21 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Dreadfull company they manufacture…

Dreadfull company they manufacture alleged dept, when you phone they offer you a discount to settle it immediately, or they threaten you with a CCJ.

Mine was for an alledged debt with E ON Next I have never had an account with this company. I thought there were laws in this country to stop this kind of behaviour? The best bit is they are under the Umbrella of the Financial Conduct Authority! Who clearly support their behaviour. When challenged about their action they ignor you.

12 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

I keep getting text messages and calls…

I keep getting text messages and calls from a lady claiming that she is from this company. it is always the same lady even if I call the number back 03445439103 and she act like she has never talked to me and do not recall our previous conversation. Initially she told me that she is contacting me on behalf their client "Scottish Power" and asked for my personal details that I refused to provide. I asked her for the reason of the call and she refused to provide me any further information. Today she even refused to confirm the details of the company she is contacting me on their behalf. I have reported the phone number to OFCOM on 7726.

26 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Awful Company

I just had to write a review for this company, not that I expect them to respond. They have sent me endless emails for a debt on an account that is closed with no outstanding payment on it.I have tried numerous amounts of times to contact this company. No one ever answers the phone or if you ask for a call back, the wrong department calls you back then transfers you to another department that never answers the phone. You can’t email them but they can harass you by email, constantly. How are these companies allowed to operate like this. My matter is still ongoing as I am in a vicious circle of unanswered calls. Being pursued for a debt that doesn’t exist !!!! AVOID AT ALL COSTS

4 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Tom saved the day.

I had to retract my original review based on a very good customer service agent employed by this company.

He goes by the first name of Tom. This man has the patience of a saint and is a very strong individual.

Initially the experience I had with 1st Locate was a negative one. I was supplying all the evidence I could but was getting nowhere fast as it was not enough.

I paid the debt in order to prevent any form of County Court action being taken against me and it relieved some of the stress and gave me a little time to carry out a little more digging for evidence.

I finally managed to find what I needed and was able to prove that I was not responsible for the debt. I made contact with 1st Locate, who looked into the additional evidence, even after I had paid the debt.

They were able to confirm that I was not liable for the debt and refunded me all of the money I paid in full.

It turns out that the error was neither mine or 1st Locates but in fact, Scottish Power. They had supplied the wrong address details.

From this experience, it has taught me that the reason why some of the debt recovery agencies are the way they are is because of dishonest people who refuse to pay their bills. It has also taught me that when evidence is 100% and proves you're not responsible, companies like 1st Locate are happy to refund money back to you.

23 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Another scam

I read many reviews and I could copy paste all of them into my review!
What an awful company this is!!
Why don't they reply to any of the reviews - at least that could be an indication that they care about the reviews and what people think of them!

25 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

LCS - leave people alone, pure evil

I have tried & tried to obtain answers to my basic questions & simply have had enough.
This concerns SSE for the record. Do not pay anything as it’s laughable what LCS responds with.

24 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Bottom feeders

Why is it not possible to give 0 or minus stars?
This is a bailiff company that harasses individuals at the behest of large corporations, in my case the scum known as shell energy.
After months of refuting the claims that I owe money, LCS decided to stop harassing me. No apology, no formal acknowledgement that the case is closed, just a note saying "if you have further enquiries contact shell".
Is it any wonder bailiffs get a bad name? Try acting with integrity, honesty and treat individuals with respect LCS, as I have done with you throughout this sordid business.
Bottom feeders, just like shell energy

8 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Sent a threatening letter saying I owe…

Sent a threatening letter saying I owe nearly £12,000 for gas supply to a property I've never owned or lived at. They just accuse anyone they can of owing money it seems, and then force you to correct them for them not doing any checks to make sure they have the right person.

14 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Apparently according to LCS…

Apparently according to LCS investigation department I had been put in the frame for a debt from Scottish Power for an address in Bury St Edmunds. Well your investigation department are rubbish. 1 I’ve never lived at the address your accuse me of living in.
2 I don’t have an account with Scottish Power and have not done so since about 2015 when I left then due the incompetent customer service and with holding my money when I was in credit for over £500.
Sort your life out and make sure your information is correct before sending out debt letters.

11 marca 2024
Opinia niezależna
Oceniono na 1 z 5

How do I sue them??

How do I sue them??
They keep scamming people with fake utility bills! They got me first time, I paid them 88£ for a bill they said I was in debt. Now they send me another 2 letters, hencewise I suspected. Even more worrying HOW DO THEY GET ALL THESE PERSONAL DATA???

7 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Disgraceful company

Been on hold for nearly 2 hours. No call back. I had an agreement to pay an outstanding debt of around 1,000 in instalments having paid two instalments already my account online stats the money hasn’t gone down.My debt is still roughly £1000. Where has my money gone? Not paying another penny now. Fraudsters

1 marca 2024
Opinia niezależna

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