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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Love shopping here, the items are always unique and of excellent quality. Lazy Oaf have a wide range of sizes so a win for body positivity. Will always be my go to place for quirky, unusual clothing.... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Fun interesting clothing - a word of advice - fits are all over the map. I ordered 3 xxxl sweater vests because I am 1m90 tall. 1 comes to my waist thr other two are essentially crop tops. Model image... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Horrible customer support, and they actually trigger you on purpose if you are disabled. STAY AWAY. SCAMMED AFTER BEING A LOYAL CUSTOMER FOR 6 YEARS.

Reakcja na opinię

Oceniono na 5 z 5

Lazy Oaf is the best London based clothing brand! All their designs are unique and fun, and everything is super good quality and comfy. The only negative comment is that they're making me spend all... Zobacz więcej

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O Lazy Oaf

Napisane przez firmę


About Us

Lazy Oaf is an independent, female-led and owned brand. Our garments are designed at our London studio a year ahead of launch, so that our team can take the time needed to develop each piece, ensuring the quality and fit are just right. We produce everything in limited quantities to reduce waste and ensure all our items are unique and special. Our products are designed to make you feel good and we’re constantly evolving our offering to best serve our community, with a focus on gender neutral styling and inclusive sizing. SHOP NOW Read Oafworld Contact Us FAQ's

Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

835 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 85% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

International shipment

I live in Canada. It would be nice if this was taking into consideration. My package arrived all ripped. The products are amazing but I was really worried.

Also the carabiner from my dress broke while I was trying it on :(((

27 stycznia 2025
Oceniono na 1 z 5

Disappointing Quality and Poor Brand Experience


I had high hopes for this brand, especially since it’s not easy to find vegan-friendly trainers, and I initially liked their emphasis on showcasing vegan products. Sadly the quality of the trainers I received was extremely disappointing—poor stitching and overall craftsmanship that reminded me of fast fashion brands like Boohoo. You can make great vegan products, it’s clear with high end products and vegan friendly designers it is possible. So that’s no excuse.

The overall brand experience felt equally low-end. The “out drinking” sticker included in the box and the tone of the returns policy came across as tacky and unprofessional, reflecting a lifestyle I don’t connect with. Charging £5 for a return on a product with clear quality issues, like poor stitching, is unacceptable. High-end stores I have ordered from (several) don’t operate this way, and it feels like this brand is cutting corners or trying to squeeze money from customers wherever possible.

I did appreciate the vegan-friendly focus and the design of the trainers, I just cannot wear something that looks and feels so cheap. I’ll be looking elsewhere for a better-quality vegan option. This experience has left me unimpressed, and I doubt I’ll be supporting this brand again.

I know the brand will possibly reply to this. There’s no excuse. Best to just accept and move on. Poor quality product, end of.

6 stycznia 2025
Opinia niezależna
Oceniono na 3 z 5

The products are fun and not bad …

The products are fun and not bad quality. However, the price is a bit high, and the international shipping cost is also expensive. Therefore, I feel hesitant to purchase my favorite items. The packaging is sustainable but not very secure, especially for international shipping, as my parcels often arrive with significant damage due to transit : (

27 grudnia 2024
Oceniono na 1 z 5

Je suis scandalisée par le montant des…

Je suis scandalisée par le montant des frais de douane que l'on me réclame et qui coûtent presqu'aussi cher que l'article commandé. Le site marchand devrait clairement mentionner ces énormes frais supplémentaires. C'est tout simplement scandaleux.

18 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Lazy Oaf is the best ❤️

Lazy Oaf is the best London based clothing brand!
All their designs are unique and fun, and everything is super good quality and comfy.
The only negative comment is that they're making me spend all my money on them because I like everything they make, plus my coworkers are always complimenting my Lazy Oaf pieces and I’ve become addicted to the compliments.

25 listopada 2024
Oceniono na 2 z 5

Sad, not happy

Received a bag of quite an awful quality: the long faux fur just sheds off by huge lumps with the slightest touch, so I can't really wear it, plus the decorative element is broken. The worst part is, can't make a return, cause huge taxes (I've paid HALF the price in taxes) are unrefundable for the EU residents.

13 listopada 2024
Opinia niezależna
Oceniono na 2 z 5

Lazy Oaf doesn’t cover taxes

I purchased two items that cost me around 100€ and when the order arrived in Spain the person delivering the order informed me I had to pay 39€ to receive it. I ended up paying the taxes, as returning the order would have meant losing money without anything in return. I’d like to share that I felt there was a lack of transparency in the purchase process. It’s unfair that clients are not clearly informed that Lazy Oaf does not cover taxes before they purchase on their websites.

30 października 2024
Opinia niezależna
Oceniono na 2 z 5

lovely clothes but dont order if you…

lovely clothes but dont order if you need them in a rush, I placed an order with them over a week ago , paid express and it still hasnt even shipped. they told me something was out of stock despite it being available online to buy. The customer service people are really helpful but it seems like the logistics and shipping are a bit of a mess ( friends have also had similar experiences) and its been a bit of a hassle which puts me off ordering in future. Only writing this message so hopefully its flagged to someone as I love their brand and it would be such a shame if this affected their business in the future!

10 października 2024
Opinia niezależna
Logo Lazy Oaf

Odpowiedź od Lazy Oaf

Hi Naomi, thanks so much for your feedback but sorry this happened to you. Your order was part of a delayed shipment so we apologise it wasn't as seamless as we'd hoped! Hope we've rectified it for you now though and please don't hesitate to get in touch again if you need us 😊

Oceniono na 1 z 5

Poor transparency of customs charges

Love the products but, as others have raised, the lack of transparency throughout journey to checkout for international shipping/associated customs charges that they pass onto customers is really poor. I regularly purchase stuff from other UK-based retailers who handle customs charges for you. It’s not acceptable to just shrug “grr, Brexit” and direct people to opaque FAQs about customs charges after the fact.

EDIT: thanks for your response and owning it

11 września 2024
Opinia niezależna
Logo Lazy Oaf

Odpowiedź od Lazy Oaf

Hi, thanks so much for your feedback. We're totally with you on this and hope to have a better solution in the future for our European customers ❤️

Oceniono na 2 z 5

Very disappointed

Firstly, I paid for express shipping only for it to be delayed and not delivered express. I am giving one extra star as I did receive a refund on the shipping. Unfortunately, the dress I ordered does not fit despite using the website's "fit guide". I was advised to purchase a size M as a 12-14 wanting a lose fit. The dress is literally skin tight and all other sizes are sold out so now I have to return it and pay for shipping. I should also mention the packaging was terrible and the dress was sent in a thin paper envelope that arrived ripped and torn. Extremely disappointed.

16 września 2024
Opinia niezależna
Logo Lazy Oaf

Odpowiedź od Lazy Oaf

Hi, thanks for your feedback but so sorry to hear this! Please email us at info@lazyoaf.com so we can assist with your return and help you find your correct size 😊

Oceniono na 4 z 5

Beautiful and original clothes

I love the company and the clothes 🙂 very well done, but I would have loved a disclaimer about taxes since the brexit 😓

27 sierpnia 2024
Logo Lazy Oaf

Odpowiedź od Lazy Oaf

Thanks Morgane! We're hoping to be able to help with the customs charges in the future but unfortunately it's out of our hands right now - grr Brexit!

Oceniono na 5 z 5

Wonderful first purchase 💕

Loved the trousers, they’re so beautiful and everything about them (fabric/print/details) is so qualitative 🎀 I’m really happy with the delivery as well, with my package arriving within 3 days 🌸 overall great shopping experience !

27 sierpnia 2024
Oceniono na 5 z 5

Totally Kawaii adorable

Sanrio My Melody print dress is totally Kawaii adorable!! Style is perfect and in good quality cotton. With supper fast delivery couldn’t be happier. Get compliments everywhere I go.

27 sierpnia 2024
Oceniono na 5 z 5

Thank you!

The Lazy Oaf staff were so accommodating and helpful when I had issues with my product. I recommend this brand to anyone who wants high quality alt fashion!!

27 czerwca 2024
Logo Lazy Oaf

Odpowiedź od Lazy Oaf

Thanks Ella! ♥

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