I had ordered a couple of upholstered dining chairs to match six I had already from Laura James. They arrived and I was very pleased with them. However, the colour of the legs was not what I had ord... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Once it was established that my radiator cover was missing,I was asked if I still wanted it. Having said I did,which was on a Tuesday it was delivered on the Friday of the same week. Anniesa was very... Zobacz więcej
We purchased a Kemble bistro set this spring and went on to purchase an outdoor furniture cover specifically for the bistro set 1.The first cover arrived incorrectly labelled and twice as... Zobacz więcej
A follow on from the last review, the company sent me the slaths without my knowledge. I never asked for or agreed to them. They told me on numerous occasions they would send a courier to collect th... Zobacz więcej
Reakcja na opinię
Odpowiada na 46% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They won’t take some returns
I bought a fairly expensive table. Built it. Then realised, having lived with it for a day, that it was just going to be too big for the space. Laura James will not take it back. Once built they won’t touch it. Won’t even discuss it. It was not easy to construct and some of the bolts did not meet the pilot holes they were suppose to so I now have to sell this item privately with a build quality that is debatable. I cannot sell it. It’s been 3 weeks and no one is buying and I have dropped the price by half. I’m posting this review just so people know that once you build it you are on your own with Laura James. The won’t even consider taking it back at a reduced price. Pretty poor and this table is stock on my kitchen, all boxed up and currently going no where.
Even though I purchased a while ago
Even though I purchased a while ago, I only got the bedside units assembled over the weekend, as we have not moved into the new house yet. I am delighted with them. They are very neat and wipe clean 👌
Love the table
Love the table, easy instructions, no any damage while transporting. Simple and stylish dinner table.
Every time I emailed
Every time I emailed, they got back to me very quickly. And where very nice on the phone. And delivery was spot on time
Great experience and CS
Ordered a good size order, coffee table, side table, hall table, 2 beds and a mirror from Laura James, all the furniture arrived as ordered and expected but unfortunately the mirror arrived cracked, but without any fuss or hardships astrid helped us get the mirror replaced, and a new one on the way. 10/10 would recommend th company easy to deal with and sorted the one issue within 3 emails
Avoid
So far -- I ordered furniture in Jan, told it would be delivered start of April. Now told not to expect it til mid - late May. That will have been 4 months!
I don't believe the furniture is designed in England as per the website and in fact feel like the site is just trying to be an upmarket furniture company when really it's part of Temu from China!

Odpowiedź od Laurajamesfurniture
The delivery time ran over by 5 week's…
The delivery time ran over by 5 week's and the unit had damage on side panel
Had a long wait for delivery
Had a long wait for delivery. But great follow up
Fast delivery
Fast delivery, good quality product for a great price. Received a follow up phone call to check i was happy with the product etc. Excellent service
Three faulty cabinet doors in a row
I ordered a chest of drawers. It’s beautiful, but it arrived with a damaged door. They have now sent me a replacement twice — both times the door was defective again. I’m curious to see what the third one will look like. I won’t be shopping here again.

Odpowiedź od Laurajamesfurniture
Furniture came broken tried contacting…
Furniture came broken tried contacting them and got no reply

Odpowiedź od Laurajamesfurniture
The nest of tables
The nest of tables i ordered was delivered within a few days, and are great value for the price ,I will order of this company again
Great quality
Great quality, exactly what I wanted in a product for a small area. Would definitely purchase from the company again
Excellent customer service and very…
Excellent customer service and very happy with my product on quality and price.
I liked how everything came packaged…
I liked how everything came packaged nicely and the stickers with the numbers on them.
The only takeaway was I had to saw out a bit of it to fit the radiator knobs.
Good quality furniture and fast…
Good quality furniture and fast delivery - all in all good value and good customer service
Quick delivery furniture came assembled…
Quick delivery furniture came assembled for me and greatly packaged and checked on my order afterwards to make sure I was happy so good customer service also
Great quality and quick delivery
Bought nest of tables great quality and fast delivery.
Corona nest of tables
For an inexpensive nest of tables the "corona pine" is perfect and look the part. They are self-assemble and while it wasn't difficult to follow the instructions I did have to use a drill to get the screws in and even then they didn't fully connect so tables feel slightly shaky but I won't be sitting on them so they suit me fine for the price paid.
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