Purchased 2 items and was charged, said it would ship within 3 days. Tgen 8 days later tried to charge 4 more times to my card th8s time totaling over 130 dollars. Still no order updates or any tracki... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Such a scam. I tried to order two couches and then found multiple charges on my debit card. Sent out multiple emails. Phone calls to no avail. never received anything never heard anything back. Had to... Zobacz więcej
I placed my order on June 23rd. I then read reviews about the couch and was worried that I wouldn’t receive my couch. I immediately, within 15 mins reached out to cancel my order. They stated that it... Zobacz więcej
I ordered the $9 couch they continue to attempt to charge my card for $39.95, they refuse to respond to any attempts to contact the. Ordered the "$9" sofa in March, never came I did get my money back... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
100% recommend
I have been using the magnetic lashes for over 2 years now. Love them and couldn't go out without them. Always get compliments when I have them on, I use the Premium Mixed set of lashes , the different looks are good for going out and then going out out!! Have already recommended to my sisters.
Amazing product
Amazing product! Can’t wait to buy more! Consider me a regular
Excellent product and services
I ordered set of beautiful eyelashes and it was amazing. Delivery was on time and their support was excellent.
I ordered lashes from this company on…
I ordered lashes from this company at the end of December .. I was a little worried as I hadn’t heard anything from the company and the money had been taken ….
I did writes a review to this effect…
I need to say … I have had a response from the company apologising for the delay .. the reason being it was a busy time of year … I have had a 50% discount for my inconvenience
I have to say I am very happy with my lashes and the professionalism the company have shown
Regards
Don’t order they don’t get back to you
Don’t order they don’t get back to you,
I did not receive mine,
I have had to put in a PayPal resolution.
No response after 3 weeks!…
I ordered something from their website 3 weeks ago and have not gotten a response other than a confirmation email. I’ve written to them multiple times and I still haven’t gotten any answer. I will continue to try and contact them. I WANT MY ORDER SENT or MY MONEY BACK!
Update apparently their email does not work either, therefore there is no way of reaching them. I have lost over 70 dollars from this company. DO NOT BUY FROM THEM!!!
No response from them
I am trying to return a set of eye lashes to this company …….
They have to authorise the return by all accounts. I ordered in error and dispute trying to rectify immediately - the lashes were dispatched 3 days later. I have sent 15 emails to them ( their 24/7 support team) and not had a response.
I have no idea what is going on and don’t know what to do from here ……..
A disgrace
Would now like to say that this problem has been addressed by the CEO of the company ……
With sincere apologies.
Amazing 🤩 eyelashes and even better…
Amazing 🤩 eyelashes and even better customer service. I had a small issue and it was dealt with by the customer service straight away. They went above and beyond. Very happy Buyer
Edel
Dublin
I think I have been scammed
I think I have been scammed. Order placed 2 weeks ago and still has not arrived. I received a response to my email from someone called Sinead who said my order had been dispatched.
I received a fake tracking number 3 days ago. Do not buy from these people, robbing dogs.
So so so disappointing
So so so disappointing. Same experience as many others. Placed my order, money taken from account, no deliveries, no replies, fake tracking number. Am on my way to the bank to report for fraud! Absolutely disgusted with this seeing as I’ve ordered before and didn’t have any issues. Don’t know what’s happened. DO NOT TRUST. I hope this business gets shut down by officials before anyone else gets scammed.
Bought a set of "classic lashes"
Bought a set of "classic lashes". The lashes look cheap, are so long that they touch my eyebrows, and the eyeliner is like a gungy peel off substance.
It would seem that according to their returns policy I'm not eligible for a refund as they've been used.
Don't buy. If you want to try you can buy an identical kit from Amazon for 70% of the price.
I didn’t get on with these lashes at…
I didn’t get on with these lashes at all. I tried for hours over 3 days to get the hang of them without success. Made my eyes very red. No matter how many times I tried to use them they just wouldn’t stick in the corners. Messy and not fit for purpose. Not magnetic at all. No negative reviews whatsoever on company website which on reflection should have been a red flag as no product is perfect. I appreciate that this product might not work for everyone but I can’t help feeling like I have been duped. Would not recommend.
Great quality
I recently saw this lash company for the first time and I was blown away by the quality.
My lashes looked absolutely stunning and I received so many compliments from friends.
Very professional and friendly once made aware of the mistake
This company made a mistake but made alot of effort to rectify it. They sent me my refund for one that arrived damaged and another ordered by mistake and gave me a free gift aswell. They reached out personally and apologised for the delay. I appreciate that it was not intentional and am very impressed with the professionalism of Lash Aura. Despite it taking long they explained it was due to a mistake. I was quite disappointed before but I am very happy things have been rectified now in such a good and professional way. Thank you. I will write another reviews once I have tried the new product they sent me. The actual eyelashes were very nice, I got the natural ones, but I found it lasted only half the day, apparently the newer version eyeliners are improved which would be amazing as they are great eyelashes i had compliments when wearing and the liner is really flattering on. Thanks Lashaura!! God bless you.
Company not to be trusted !
Company not to be trusted . Seems to send constant emails on buying products but yet no information on dispatching or shipping items i have ordered . I am still to wait for my products zero communication or updates aswell
I’m still waiting for my lashes to be…
I’m still waiting for my lashes to be delivered it’s a absolute joke
I’ve asked more then once for my order or for my money to be refunded making out you’ve sent these not through the right channels is ripping people off especially in these currents times I ask again can you send my order or I will take further steps
Love these lashes
I bought my first set of lashes after months contemplating and I am delighted to say that these lashes are really lovely on. I went for the natural lash look but I think I might consider the heavier lashes for a more dramatic look. The natural lashes are still lovely tho. I also had a great customer experience when had an issue (not caused by them) highly recommend :)
false advertising and no lashes
I wish I’d checked trustpilot before wasting my money on this product. Your order confirmation says 1-2 business days, your site warns that could be delays of 3-5 days to ship at Christmas, but I had confirmation the next day that it had shipped and then nothing. Looks like many others had exact same problem. False advertising more than false lashes. Will be raising dispute through PayPal. No response to emails or DMs either
Order not dispatched for two weeks
Ordered on 28th November and received confirmation next day with tracking number. Tracking number says the courier still hasn’t received the order. Emailed Lashaura and have had no reply. Starting to wonder if they’re just scamming people.
HIGHLY RECOMMEND
If I could give more stars I honestly would! This is by far the best! I HIGHLY RECOMMEND, was emailed with every update and arrive before my delivery date! I absolutely love these lashes and will be 100% be purchasing again, TRUE TO DESCRIPTION AND BEST THING EVER!
You can reuse the lashes also which is an absolute bonus now it only takes me 2 minutes to put these lashes on
THANKS❤️
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