Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very knowledgeable and helpful staff. The model i wanted was not at the suppliers so they upgraded me to a similar, faster model. Printer bought as well. Delivery was speedy. Recommended.

Oceniono na 5 z 5

Aaron is extremely personable and patient, explaining anything that may need follow-up information in clear language! Both he and his assistant Phil are keen to help and we saw many happy customers in... Zobacz więcej

Oceniono na 5 z 5

An ‘mature’ customer ie I recall loading programs off an audio cassette player, I was thrilled to find this shop in Apple knowledgeable shop in Broadwater. My questions are always answered with... Zobacz więcej

Oceniono na 5 z 5

Can't imagine getting better service. Replacing its HDD for an SSD has made my 2017 iMac as good as new, unfazed by the years of accumulated data that had brought it to its knees, and at a fraction of... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep komputerowy
  2. Serwis komputerów

Napisane przez firmę

We’re an independent computer company in West Sussex with two shops. We fix Laptops, Apple MacBook, iMac, iPad, iPod, iPhone and of course the traditional PCs. We also sell a range of refurbished laptops, MacBooks and iMacs alongside a selection of new PC’s, laptops and accessories. Whether you have a broken iPhone screen or after a new or nearly new MacBook, pop in so we can help you.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

62 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

GREAT SERVICE

Hi Yet another great experience, my iPhone was mended within 3 hours of dropping it off for repair. Thank you guys

13 maja 2024
Opinia niezależna
Logo Laptop Workshop

Odpowiedź od Laptop Workshop

Thank you for taking time to leave feedback, its great to hear you were pleased with your repair service.

Oceniono na 5 z 5

A 10/10 service .excellent customer service

I brought a laptop online (1st ever laptop).i came across this company and was drawn to it instantly from the range of laptops they had and great reviews. And the price too .apon purchasing my laptop that I'm so happy with and it is all running good and arrived in excellent packaging .I set it up rather easily. And the laptop itself was in great condition with the latest software installed already. I spoke with Aaron Chapman who is literally the nicest person to speak with and a huge help. He answered all my questions and responses for my questions within 20 mins .he guided me through what I needed to do and if I have any further questions I can email him .I will definitely be purchasing and pointing my friends to this company. I have nothing but huge respect and admiration for this company and for Aaron for dealing with my questions .and being extremely helpful at all times .thankyou so much for a 10/10 service all round. Really happy with how I was spoken to and with the laptop itself and the price. Thankyou.

4 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great service and purchase of MacBook Air

I needed a MacBook Air and having decided to seek out a refurbished model I went to the local Laptop Workshop website. Several options were available and having chosen my preference on age/price placed the order. The computer, boxed and in very good condition, was delivered to me a day later. I'm very happy with the service and even more with the MacBook! I've bought Apple products from them before and would recommend.

23 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Great Service! Laptop Workshop repaired my…

Laptop Workshop repaired my MacBook following an encounter with a water spillage ... although I had thought my device was beyond repair, the technicians used their expertise to replace the necessary parts and get my MacBook back up and running within the given timeframe.
Having used LW many times over the years, they are my trusted 'go to' for any device issues. Their service is always very professional, courteous and any repairs carried out in a timely manner. A big thank you to the whole team for being such great service providers!

10 października 2023
Opinia niezależna
Oceniono na 5 z 5

Needed my phone screen replaced and I…

Needed my phone screen replaced and I was also having trouble with the camera on my iPhone - can’t fault the service one bit, phone was fixed same day (whilst I was having coffee), extremely reasonable and phone good as new!

18 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Went in with an iPad to get fixed for…

Went in with an iPad to get fixed for holiday, screen needed replacing, phoned numerous times not ready, day before holiday promised they would call back and didn’t bother, the whole point of getting fixed for holiday for a 13 year old, wish they would have said they couldn’t do in time and would have gone elsewhere .. customer service not great

19 grudnia 2023
Opinia niezależna
Logo Laptop Workshop

Odpowiedź od Laptop Workshop

Hi Georgina, sorry to hear the above, I contacted you today as promised by email explaining the reason for the delay, did you not receive it?

Please be assured we do our very best to stick to our estimated repair times, but, sometimes events outside our control can affect this, like on this particular occasion.

Best regards
The Manager

Update 20/12/23: Your iPad is now ready for collection - We have messaged you today by text and email. Thank you

Oceniono na 5 z 5

Broadwater shop- First class customer…

Broadwater shop- First class customer service and phone repairs. I had a new phone screen fitted and charging port cleaned. Competitively priced for the level of service.
It’s nice to be able to have walk in appointments with same day repairs. In my case within 90min.
The gentleman who served me (sorry I didn’t catch a name) was very helpful and friendly. I’ve used the phone repair service multiple time over the years and I’ve always had great experiences.

22 listopada 2023
Opinia niezależna
Logo Laptop Workshop

Odpowiedź od Laptop Workshop

Thanks so much for your feedback, excellent to hear we met your expectations. Hope to see you again soon.

Oceniono na 5 z 5

Excellent service

Excellent service. Repaired phone screen and cleaned out charging port. Phone now looks and works like brand new. Always come here for repairs, have been elsewhere in the past and they just don’t compare. So much so that since moving to Surrey I still make the trip down to get repairs done. Prices are good as well.

22 listopada 2023
Opinia niezależna
Logo Laptop Workshop

Odpowiedź od Laptop Workshop

Brilliant to hear this and thank you for having the time to review us.

Oceniono na 5 z 5

Good value iPad battery repair

I went here on recommendation of Nik from Wheatsheaf and I wasn't disappointed. My lad's school iPad wasn't charging at all; they diagnosed; phoned with the quote; got the work done and picked-up within a week. Very professional. Cheers guys> Dave

1 listopada 2023
Opinia niezależna
Logo Laptop Workshop

Odpowiedź od Laptop Workshop

Many thanks for the feedback, great to hear we could get you up and running again.

Oceniono na 5 z 5

Excellent service

Excellent service, highly recommendable! Fixed my laptop with no problem and came back as good as new . Saved a lot of money getting it fixed ! Wil go back

7 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

No charge!

Took my iPad it to Laptop Workshop. It turns out I was using the incorrect adapter so it wasn’t charging!
When the problem was solved….”no charge”.
Thanks guys.

5 października 2022
Opinia niezależna
Oceniono na 1 z 5

Total Lack of Service/Communication

I took an old mobile to have everything transferred to a newer phone.

I received no contact within the 2-4 days they state.

13 days later I emailed asking for confirmation the job would be complete within a further 2 days. 2 days later went into collect the phone and NOTHING had been done.

The owner/manager said he had no knowledge as a colleague was handling the job, who was not in that day. I asked for someone to contact me the next business day. NOTHING.

If I provided this total lack of service to my customers, I would not have a business for long!

5 września 2022
Opinia niezależna
Logo Laptop Workshop

Odpowiedź od Laptop Workshop

Dear Gilly, as explained to you by email, we were facing difficulties transferring your information from such an old phone to a newer phone and in the end we were unable to carry out the job. This was down to the old phone itself.

To note, we did not charge you for this service and any repair times are estimates.

Thank you

Oceniono na 5 z 5

Above and Beyond

Many thanks to the team at Broadwater. They were friendly, patient, knowledgeable and helpful and went ‘above and beyond’ to help me with my Mac problem.
I highly recommend them.

3 września 2022
Opinia niezależna
Oceniono na 5 z 5

Laptop Workshop Provided a Good Service

Gave an faulty external hard-drive to Laptop Workshop for data recovery onto a new drive. The company managed to save as much data as possible including all photos which was great. Milo's communication was excellent with the customer. Reasonable price for the service. I'll use the company again.

29 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent service

I had to transfer my photos onto a USB stick within a short amount of time. The service was incredibly speedy and communication was great! The guys here are really helpful and friendly,, definitely recommend!

25 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Outstanding job

They were really outstanding, did the job in less time than quoted were very thorough in getting the answers i needed as to why my machine broke and overall incredibly helpful. They are highly recommended.

10/10

14 grudnia 2021
Opinia niezależna

Doświadczenie Trustpilot

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