They sent me all the correct keys for my device and when I emailed them back saying they were incorrect because I coudln't initially install the keys, they gently expained the entire installation proc... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I did like that it was easy to order and came relatively quickly. However, the ad said that "a full kit" and "full instructions" came with the kit. There was no "prod" to remove the little thingy und... Zobacz więcej
They did ship the correct key and hinge, so that's a plus, and it arrived relatively quickly. However they snap the hinge into the key cap, and you have to then pry it back out before you can install... Zobacz więcej
While cleaning my old notebook for resale, two keycaps broke off. Only option from manufacturer was to swap the whole keyboard for $120. Was slightly worried to shop for replacement keycaps online, bu... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent customer service
Excellent customer service. I didnt know which model to choose. I sent photos and they replied within 2 minutes with what to order and guaranteed it would work! Thanks!
Great products and great quick service…
Great products and great quick service and shipping!
They helped me find the right part and…
They helped me find the right part and shipped it quickly. Excellent service!
Absolute disgusting experience
Absolute disgusting experience. You should not be listing keys on the website if they are unavailable. I bought a single key cap and they returned me with the 'unavailable' email. They then have the audacity offer me a full keyboard to buy instead and there is no refund option at all. Stealing your money at its finest. Absolutely disgusting.
Impressed with the customer service!
I was impressed with the customer service at laptopkey.com! I was having trouble figuring out what laptop key to order online for my laptop, so I was relieved to learn I could email laptopkey.com to verify the correct key. The first time my key arrived, the hinge came intact but the key itself was broken. They mailed me a new one without charge. I'm thrilled to having a working key again - thank you laptopkey.com!
Expensive but saved my keyboard !
I was a bit anxious because of the bad reviews here, but I was able to receive the 2 keys I ordered in one week, and they fit perfectly. It's a bit expensive but I wasn't able to find key corresponding to my computer model anywhere else.
Very happy to be able to use my N key again !
Ordered and paid for a key for over a…
Ordered and paid for a key for over a month ago. Still no key, and no answers from customers service.
Awful
Awful. The BEST thing I can say about this website is the shipping time. The instructional videos are in Spanish and I can't make anything out, the pictures on the website to indicate the key brackets are a pain to decipher, so you have to just HOPE it works out somehow, and the actual process itself is so tedious I got better use using tape. There's no way to get a refund if you've opened the packet. I spent ten bucks on plastic I can't even use.
RUN FAR AWAY
ordered a keyboard, the part came in broken and bent. took 3-4 days for customer service to get back to me to RMA it. When I did get the RMA (almost 2 weeks later) the part was broken and missing a key. i would not recommend this company to anyone. there was no phone number to contact them either.
Good website for laptop keys
I'm from Italy, I ordered a key in April 3rd and it arrived after 11 days (shipping is from USA), the key requested is correct, I'm satisfied.
Typo on the website
I've ordered a "W" key needed for my laptop and I was notified that the product wasn't available during this time and told me that they could get a compatible key to replace it. Ok no problem there and I accepted that offer. 2 days later I get notified that "we're out of the compatible keys for your laptop and we only sell the hinges". Here's the thing (I highly doubt you're going to listen to this review), if you're going to provide a specific key/hinge/rubbercup for the respective laptop/computer on your website, make sure it's actually there. If not then put a "product unavailable at this time" so that the customers don't waste their time. Obvious the last option was what pissed me off the most. And I quote, "We can sell you a brand new keyboard for $88.88 + shipping (price is only for US keyboard layout, price differ for other keyboard languages)". You're telling me you have a new keyboard but you can't sell a single key? I'm lost for words.
Almost decent
I ordered a key for my laptop with a backlight. I received a key which was the correct size but it doesn't let light pass thru it. The key's texture is different too. When I contacted customer support, they just told me that they don't have the correct key in stock so they sent me this one. Before ordering your key, make sure to contact them to make sure that they have the correct key in stock!
normally.
I was worried that I could not know the tracking number because it was ship by a regular letter, but I received it well from South Korea.It took exactly two weeks, delivery is not slow, but not fast. It's just normal.
but quality of the stuff is good.
bad service out of stock after 10…
bad service out of stock after 10 emails writing!!!
Miracle Keys
This review is for "Laptopkey.com" with the black and blue logo as depicted in the photo on this page. I was told by every repair shop in my town that fixing my laptop keys would be impossible, so I took the chance at buying two similar keys from this company. The keys fit my rare keyboard perfectly, went on easily and came very quickly, considering I'm in England. Thank you!!!
I got 2 wrong Keys.
I got 2 wrong Keys.
And laptopkey dont want to return My money and dont want to send me the correct key...
So do use them you dont know what you get....
Although their FAQ and home page state…
Although their FAQ and home page state they usually ship their keys the same day of order or next day, I believe they never shipped my keys. Based on where I live, I should have received they keys 3-4 days after they were shipped. I emailed them 7 days after I ordered the keys and asked if they were shipped, by what method, and if there was a tracking number. I had paid with PayPal so the shipping address was correct. I received a reply that my shipping address might be incorrect or USPS lost the shipment. I verified my correct address. I received a second reply that it was shipped without a shipping date, or method of shipping & tracking number which I requested. I asked for all three info. details. They informed me it was shipped the day I ordered in a first class envelop, no tracking. They told me they could reship or I could cancel the order without stating if I would get a refund if I cancelled the order. I asked if I would get a refund with cancellation of order. They cancelled my order with a refund.
i bought one key of laptop ASUS gamer …
i bought one key of laptop ASUS gamer and i waited for three months, but i didn't receive it, the package it may wasted in the shipping company, after contacting the company they ask me to resend another one or receive my money , so i chased to receive my money and it back, despite the package didn't received but they have high contact and response to find problems and to serve you
anyway that's my story, thank you.
Do not confuse it with "keys.com" Finally it arrived!
Don't confuse it with "laptopkeys.com" two different sites! After 3 weeks and no info/package I emailed them but without response so I lost my hope ever getting the item. After 2 months from ordering they arrived in the mail in the thinnest of envelopes, easily could had gotten lost somewhere along the way. Happily surprised :)
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