Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Would have loved to give this a 5 star rating because the glasses are absolutely adorable, they were exactly how they looked on line and they look great on me. My issue is with how shipping is handled... Zobacz więcej

Oceniono na 5 z 5

I ordered two pair and received them within a reasonable time frame. Upon receipt I noted that the left lens was incorrect. and unknowingly entered the script incorrectly for the left lens. I notifie... Zobacz więcej

Oceniono na 5 z 5

Excellent choice of frames and their online interface is user friendly and easy to use. They also provide good customer service before and after orders are placed. They’re responsive, patient,... Zobacz więcej

Oceniono na 5 z 5

I ran across the website while browsing social media. The models used really highlight the glasses. Upon ordering, I didn't realize the size info and ordered what I thought was the perfect pair but... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

39 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(39)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 39

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Would have loved to give this a 5 star…

Would have loved to give this a 5 star rating because the glasses are absolutely adorable, they were exactly how they looked on line and they look great on me. My issue is with how shipping is handled, having to literally wait weeks for the product to ship is crazy to me!! There’s no updates which means no answers I waited 5 days longer then the 5-13 days I paid extra for with no update communication whatsoever. I thought maybe this was just a one time thing and I liked the glasses so much I ordered 3 more pair, but now I’m experiencing the same thing. Although Lakoh has great affordable frames with a large variety I won’t be ordering from them again, it just takes way longer then what I’ve experienced before through other companies.

29 października 2026
Opinia niezależna
Oceniono na 5 z 5

The service was amazing

The service was amazing, I ordered the incorrect lens for my glasses, helped with getting the correct ones with a small fee. Fast service. Love my new glasses!

19 października 2026
Opinia niezależna
Oceniono na 5 z 5

Great Customer Service

I ordered two pair and received them within a reasonable time frame. Upon receipt I noted that the left lens was incorrect. and unknowingly entered the script incorrectly for the left lens. I notified Lakoh of the error and they replied almost immediately informing me of my error of entering the script incorreclty. To resolve the issue even though it was my error, they offered to replace the glasses at a very cost effective rate. I have received the glasses and I am very happy with the results. Both pair are beautiful.
My only suggestion is to make the "try-on" feature available for ALL glasses. IT is a huge help! Thank you for the great product as well as customer service to promptly resolve my issue.

2 października 2026
Opinia niezależna
Oceniono na 1 z 5

Spam emails

Spam, avoid. I get emails from these saying "you've left items in your cart" but I've never used them before in my life.

26 września 2026
Opinia niezależna
Logo Lakoh

Odpowiedź od Lakoh

Hi! We’re sorry for the inconvenience. We’ve shared your feedback with our team and appreciate you letting us know.

Oceniono na 5 z 5

Classy Glam…

I love my glasses and the prescription is just right, no adjustments required to the lens. They got it right . The frames are of good quality I was expecting them to be flimsy but I was wrong. The glasses were shipped and received in a timely manner.

4 września 2026
Opinia niezależna
Oceniono na 1 z 5

No glasses. No tracking. No help.

I ordered my glasses on August 20. I paid $23 for expedited shipping since I needed them quickly. The website states 5-9 days.

I'm going on 12 days now. Zero tracking information. They give you an untrackable tracking number. So, I went to the website to see how to contact them. I used their chat feature through WhatsApp, Tried calling them, and also tried their FB messaging option. ZERO response on all of them.

I bought 3 pair of glasses that I don't even know that I will receive. And if I do receive them, I was ripped off of expedited shipping charges, with no cares in the world from them to even be available to help me with tracking my order.

It's a shame because I'm a first time customer, and their glasses seem to be nice, but I may never know. What a bad experience.

1 września 2026
Opinia niezależna
Logo Lakoh

Odpowiedź od Lakoh

Dear Customer,

We are very sorry for the inconvenience this may have caused you.

We noticed that your package was marked as delivered on September 2. Could you please let us know if you received it?

We’ve also sent the delivery photo to your email for reference, so please check your inbox.

Oceniono na 5 z 5

Just Do It...

I ran across the website while browsing social media. The models used really highlight the glasses. Upon ordering, I didn't realize the size info and ordered what I thought was the perfect pair but they were too big. I reached out to customer service and they helped me remedy the issue. Two weeks later I was sporting a new pair. Great service all the way around. I'll be sharing this site with family and friends.

14 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

YOU CAN’T GO WRONG

Excellent choice of frames and their online interface is user friendly and easy to use.

They also provide good customer service before and after orders are placed. They’re responsive, patient, kind, knowledgeable, and helpful to make sure your questions/concerns are addressed.

Based on the above, I will continue to order from them and I highly recommend them to anyone looking for a new pair of glasses.

25 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

I was skeptical to order prescription…

I was skeptical to order prescription progressive lenses online after a different company did not get the prescription correct and is not refunding my expenses.

Lakoh has a great product and the frames are super fun! ⭐️⭐️⭐️⭐️⭐️

23 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

You get what you pay for….

Was never updated on shipping from CHINA. Randomly showed up at my house. The Kail frames were VERY SMALL AND probably do NOT fit normally on any face shape, I can now see how they enlarged the frames for the pictures online.
You get what you pay for…I will never order from here again.

20 sierpnia 2026
Opinia niezależna
Logo Lakoh

Odpowiedź od Lakoh

Hello! We’re truly sorry to hear that your experience with us wasn’t as smooth as it should have been. At Lakoh, we always want our customers to feel happy with both their glasses and our service, and we regret that we fell short this time.

As a small token of our apology, here’s a 30% off coupon code: Lakoh-30OFF — you can use it on your next purchase. We hope this makes your next experience with us much better.

If there’s anything else we can do to help or improve your experience, please don’t hesitate to let us know. 💙

Warm regards,

Oceniono na 5 z 5

This was my first time buying from…

This was my first time buying from Lakoh i was kinda nervous but when I received my glasses they were so nice I put them on and been wearing every sense I will be ordering more glasses from this company the quality of the glasses and the price is really good i would recommend lakoh

7 sierpnia 2026
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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