Lacrosse Fanatic Recenzje 

643
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I received the gate glory 2 goggles very quickly. Upon receiving them I noticed there was some glue around the cage of the goggles. I contacted Lacrosse fanatic directly and was pleasantly surprised h... Zobacz więcej

Oceniono na 5 z 5

I signed up all three of my boys for the Lacrosse Fanatic skills instructional program over the xmas holiday break.. What a treat to have gained so much stick and game knowledge in such a short time,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

So far, so good: fair pricing, good selection, easy-to-navigate website, and same-day shipment. Haven’t received my new stick yet, but looking forward to getting it. Update: My new Gate professiona... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Every time we come into Lacrosse Fanatic we get excellent, friendly service, and this time was no exception. My son needed a replacement head for his long pole, and the person who helped us took the... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep sportowy
  2. również w kategorii:
  3. Wynajem sprzętu sportowego

Napisane przez firmę

Welcome to Lacrosse Fanatic! We’re a family-owned business providing athletes with the highest quality lacrosse equipment available online. Whether you’re just beginning with this fantastic sport or play professionally, we have the gear and apparel you need to play your best. Our team is comprised of former high school, travel team, college, and professional lacrosse players and coaches. So, you can rest assured that we know what we’re talking about and will provide detailed and customized services for our customers. Explore our online lacrosse store, or visit us in person at our location in Sacramento, California. We hope to be your go-to shop for all your lacrosse equipment needs and look forward to helping you find what you’re looking for.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

643 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(643)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Knowledgeable staff

Knowledgeable staff. I told him what I was looking for and what my price range was and he walked me through all the options. My daughter is excited to put her new stick to use at her upcoming tournament!

15 grudnia 2022
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Odpowiedź od Lacrosse Fanatic

Justin,
Thank you for shopping with us. We're glad we had a stick for your daughter that fit your budget and your requirements. We hope she goes out and crushes it at her upcoming tournament. Thanks again.

Oceniono na 5 z 5

What an amazing experience!

Tyler was amazing at fitting out my three, first-time lacrosse players! He’s very kind in his approach, so it’s accessible and not intimidating for young players. Mikie was also incredible! What a great personality and incredible coach! He got them really excited to play!

30 grudnia 2022
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Odpowiedź od Lacrosse Fanatic

Kristen,
Thank you for coming in. We are so excited that Tyler was able to get your three players all sized up for their first set of gear. That is super fun. And what great timing that Mikie was here when you came in. He is a "lacrosse superstar" in the area and we're so fortunate to have our partnership with him. His energy is infectious and his love for the game is unmatched. Please let us know if we can help your family with anything else as you enter this wonderful new community. Thanks again for shopping with us.

Oceniono na 5 z 5

Kind folks & reasonable prices

We purchased equipment at a large lacrosse tournament and the gentleman at the Lacrosse Fanatic were very helpful and kind even while hundreds of lacrosse families crowded their tent. Merchandise was not marked way up for the event so I purchased items that I planned to buy at a later date.

4 grudnia 2022
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Odpowiedź od Lacrosse Fanatic

Stan,
Thank you for shopping with us. It was great to see you at our mobile store. And your perception was correct. We don't mark up items because we're at a tournament. In fact we do the opposite and always have plenty of sales and deals under our tents. So its always a great idea to stop in and see what's on special that particular day. Thanks again for your business and we'll see you at the next tourney.

Oceniono na 5 z 5

Excellent service

We are new to lacrosse and sincerely appreciated the honest feedback/advice from your staff (unfortunately I can't recall his name - he's the coach for a Folsom team). Very professional and helpful in terms of what we should/need to buy.

10 grudnia 2022
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Odpowiedź od Lacrosse Fanatic

Jennifer,
Thank you for shopping with us. Welcome to this amazing sport. Michael and the rest of our team love sharing your knowledge of and passion for lacrosse. Please let us know if there's anything else we can help you with. Thanks again.

Oceniono na 5 z 5

Great service

My daughter’s goalie head bent and we stopped in to Lacrosse Fanatic to get a new head. The staff not only got us setup with a new head and stringing supplies, they walked us through the String King warranty process. This included looking up our original purchase of the bent head, verifying it was within the 6 month warranty period, printing the receipt and calling String King because their online form has some upload issues. I couldn’t be happier with the service!

BTW, String King ended up sending a new head, which we now have as a backup. My daughter is hard on her goalie stick with a lot of hitting the head into the ground on low saves. She’s broken heads from other manufacturers too. I realize 1 season is about all we should expect from a head. I am impressed with String King for offering and honoring a 6 month warranty.

22 listopada 2022
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Odpowiedź od Lacrosse Fanatic

Steven,
Thank you for shopping with us. We're happy we were able to help and that StringKing replaced your daughter's goalie head under their warranty program. It sounds like it will be good for her to have a backup. Please let us know if there's anything else we can do for you. Thanks again.

Oceniono na 5 z 5

GREAT Service & Product Knowledge

These guys really are lacrosse product experts. And they are always so helpful! And honest help- Last time they recommended a product they thought would be better for my son, that cost a good bit less then the one he was looking at. I really appreciated that.

3 listopada 2022
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Odpowiedź od Lacrosse Fanatic

Chris,
Thank you for your business. We're glad our team was able to make a recommendation on a product that was a better fit for your son. We NEVER upsell here at Lacrosse Fanatic. We ask questions about the players and then we educate families on their options and let them decide what best fits their budget and needs. Thanks again. We'll see you next time.

Oceniono na 5 z 5

Michael, very helpful

Michael, was very helpful with assisting me on purchasing a head and shaft. He did a great job stringing the head too. Thank you all.

3 grudnia 2022
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Odpowiedź od Lacrosse Fanatic

Isaac,
Thank you for shopping with us. We're glad Michael helped you find the best head and shaft for your needs. And then got it strung up to your satisfaction. Please let us know the next time you need any lacrosse gear.

Oceniono na 5 z 5

I LOVE this store

I LOVE this store. I would like to be able to personalize my gift card, rather than just email it to the recipient!! Perhaps a choice about some sort of holiday/event decoration????

1 grudnia 2022
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Odpowiedź od Lacrosse Fanatic

Kate,
Thank you for shopping with us. We will pass your gift card suggestions on to our ecommerce platform and maybe they can incorporate them in the future. In the meantime, if there's anything else you need, please let us know.

Oceniono na 5 z 5

Super Easy and Helpful

As the Mom of a lacrosse goalie living in Florida, I can promise you that finding gear is super hard. I discovered Lacrosse Fanatic just as my daughter was gearing up to play division 2 in college. I had a ton of questions and needed lost of guidance in choosing the right gear. LF has come through every single time. I love being able to shop virtually with a live associate who is in the store. Every single person I have dealt with at LF has been super knowledgeable (on gear and the game). I feel completely comfortable asking for help and knowing I will get honest answers. As a side note, when I ordered the helmet and throat guard I had no idea how to install it. The owner got on Zoom with me and walked me through the whole installation while I did it myself 3,000 miles away. Awesome. Thanks Guys!

28 listopada 2022
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Odpowiedź od Lacrosse Fanatic

Kelley Ann,
Thank you for your continued support and your kind words. We feel very fortunate to have a sales staff that is so passionate about lacrosse and helping families get the equipment they need to enjoy the game to the fullest. Its great that you utilized our Virtual Shopping system to make you feel like you're here in our store with us. Please let us know if you need any other assistance. Thanks again.

Oceniono na 5 z 5

Awesome - all around !

Awesome staff who are always very knowledgeable and helpful!!

25 listopada 2022
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Odpowiedź od Lacrosse Fanatic

Gina,
Thank you for your continued business. We are thankful to have the support of so many local lacrosse families like yours. Please let us know if you need anything else in the future.

Oceniono na 5 z 5

Amazing customer service

Amazing customer service! I live 25 miles away, so I called to see if I could have something shipped. Not only did they do it, they more than helped me with a custom order. It saved me time and gas, plus the money I would have spent on the wrong stick!

16 listopada 2022
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Odpowiedź od Lacrosse Fanatic

Amber,
Thank you for shopping with us. We're glad we were able to help you from "across town" and save you a trip and prevent you from ordering the wrong stuff. We look forward to helping you again in the future.

Oceniono na 5 z 5

Thanks for helping us try the right…

Thanks for helping us try the right gear on. It really helps to be able to have someone knowledgeable.

14 listopada 2022
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Odpowiedź od Lacrosse Fanatic

Lisa,
Thank you for your business. We're glad our sales team was able to help you find the right size gear for your player. Our guys love to share their experience with families, especially those that are new to the game. Please let us know if there's anything else we can do to help.

Oceniono na 4 z 5

customer service was great

customer service was great. Unfortunately there were a couple of items we needed that were out of stock

12 listopada 2022
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Odpowiedź od Lacrosse Fanatic

Noah,
Thank you for shopping with us. We're glad our team provided great service, but are sorry you had finding what you needed. Supply chain issues have still been a challenge for us and we're still waiting for many of our vendors to start shipping our annual booking orders for the upcoming season.

Oceniono na 5 z 5

Customer service was great

Customer service was great. They had the items desired in stock.

5 listopada 2022
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Odpowiedź od Lacrosse Fanatic

Zach,
Thank you for your continued support. We're glad we had what you were looking for. Please let us know if you need anything else moving forward.

Oceniono na 5 z 5

Thorough explanation

We were given 1:1 attention and treated with respect and kindness.
We appreciated the care and thorough explanations on the gear we purchased.

12 listopada 2022
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Odpowiedź od Lacrosse Fanatic

Bridget,
Thank you so much for shopping with us. We are pleased to hear that you received the 5-Star customer service that we constantly strive for. Our team loves to share their lacrosse knowledge and passion with families that are coming into the sport. We look forward to helping you again in the future.

Oceniono na 5 z 5
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Paul,
Thank you for your continued support. We love the feeling of partnership we have with our loyal regular customers. Please let us know if we can help with anything else. Thanks again.

Oceniono na 5 z 5
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Odpowiedź od Lacrosse Fanatic

Jeff,
Thank you for your business. We believe our staff is the best in the business and it is great to hear that they were able to share their knowledge and love of the game with you.

Oceniono na 4 z 5

Friendly experienced staff

Friendly experienced staff; knew what they were talking about and the products on hand. Very confident that we will be back.

5 listopada 2022
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Odpowiedź od Lacrosse Fanatic

Thomas,
Thank you for shopping with us. Our staff loves lacrosse and is always happy to share their expertise as they help families to understand all of their purchasing options and make the best choice for their family. We look forward to helping you again next time.

Oceniono na 5 z 5

Great service as always from…

Great service as always from knowledgeable staff. Love to help out the local shop and support a great business.

6 listopada 2022
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Odpowiedź od Lacrosse Fanatic

Hillary,
Thank you so much for your support. We're so pleased that you received the 5-Star customer service that we're known for. Please swing by the next time you need any lacrosse gear.

Oceniono na 5 z 5

Love em

Very helpful

5 listopada 2022
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Odpowiedź od Lacrosse Fanatic

Liam,
Thank you for your support. We're so happy we were able to help. We'll see you the next time you need some fresh gear.

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