label.co.uk Recenzje 

35
Wynik TrustScore: 2 na 5

2,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

BEWARE, SCAM!! Another foreign company using cheap materials making out they are UK based!! The worse company Ive EVER dealt with online, they also make the file setup so impossible that you have to... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

They seem to know what they are talking about but clearly don't. Gave me bad advice on the print material. The proofing service is useless as they didn't apply the same features a... Zobacz więcej

Oceniono na 5 z 5

Excellent customer service and support! We've had several labels printed through label.co.uk, and the design team is really good at making sure the online order form lines up with what is actually pri... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

It's not acceptable to upload a job on September 26th, and get your order on 20th October. Their website clearly states 5-7 working days...yet I waited a lot longer. And this isn't an isola... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Druk etykiet niestandardowych
  2. Sklep z opakowaniami
  3. Usługi poligraficzne

Napisane przez firmę

label.co.uk is a B2B label printing company that operates internationally in the Web2print sector. In addition to high quality printing, we offer individual advice, a creative design service and the possibility to calculate and order labels online. Thanks to the best print quality and transparent pricing, not only is our customer base growing steadily, but so is the company: Meanwhile label.co.uk employs over 90 people. For years, numerous companies from all over the EU have been among our satisfied customers and trust in our many years of experience. Our highest goal is to ensure that you present your products excellently and that your customers can recognise high-quality content at first glance. Increase your sales now with professionally produced and attractively designed labels. Because these not only convey information, but also emotions. In addition, you increase the recognition value of your products! We will advise you on all questions and decisions on the way to the perfect label. Our customer service is always available for you between 9:00 and 17:00 on Mondays to Fridays by telephone on +44 20 3588 1080 or by e-mail to info@label.co.uk. We are also happy to answer your questions on Instagram, Facebook or here on LinkedIn. Your benefits at label.co.uk at a glance: 🔹 Best print quality 🔹 Calculate & order online 🔹 Short delivery times 🔹 Free choice of shape, colour & size 🔹 Free sample book with all materials 🔹 Hot foil, blind & relief embossing


Dane kontaktowe

2,1

Słaba

Wynik TrustScore: 2 na 5

35 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,1

Wszystkie recenzje

(35)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Outstanding Level Of Service

I really hope people reading this find it useful.

If it can help one other small business, then writing this on this rainy Friday afternoon has been very worthwhile.

I trialled label.co.uk after my supplier kept letting me down with empty promises, delayed production and incorrect print runs produced. It was very stressful and something I did not need from a key print supplier as I manage my business day to day.

So I looked for alternative options online. I found label.co.uk and thought I would give them a try and I am so glad I did !

From the first point of contact with label.co.uk Mariola, Logan and the team have gone above and beyond with helping me order with advice, quotations and payment links.

I have always be provided with very competitive quotes and the delivery is fast.

The customer service is outstanding - all enquiries are answered on the same day in my experience and nothing is too much trouble.

I was unsure about ordering from Germany initially with any customs delays etc., but it has all gone very smoothly and they work with UPS so all that is taken care of.

I can see when the orders are in progress and dispatched and the system provides me with a tracking link which allows me to see the order status and delivery date.

Today's order arrived ahead of time which is very helpful for next week's scheduled production - which can now commence on Monday.

The team at label.co.uk deliver on time, every time. I expect it is a great place to work! They are a high performing team in my experience and certainly show all the qualities of a quality company - caring about their customers.

High quality printing with quick turnaround times and free fully tracked delivery. They even offer an express service on low print runs.

What is there not to love?

If you are reading this unsure whether to try them or not, give it a go! You really have nothing to lose - and who knows it may be the best purchasing decision you make for your business.

For my small - growing business - I am very glad I did. I now have a key print supply partner who I can trust and rely upon and that is essential for my business needs.

And they are also a pleasure to deal with! :-)

I really look forward to working with the team at label.co.uk for many years to come as you support my business and we can grow further together.

Keep up the excellent work.

Best wishes,

Adam Billiald
Director
Embracing Nature Ltd.

13 października 2023
Opinia niezależna
Logo label.co.uk

Odpowiedź od label.co.uk

Thank you very much for your kind words and for taking the time to write your review. We also appreciate the partnership and look forward to many more years to come!

Oceniono na 1 z 5

Total scam

Total scam. Cancelled order seconds after placing. Refused to cancel it - why?! Unable to return and they promised a partial refund 2 months ago- no sign of it yet....

23 maja 2023
Opinia niezależna
Logo label.co.uk

Odpowiedź od label.co.uk

Dear reader,
this review is not a review of label.co.uk. We have NOTHING to do with Label Products BV, Germany or GoGoGadgets. Many of the reviews here have nothing to do with label.co.uk.

If you need high-quality roll labels, you can reach our customer service by email at info@label.co.uk, in chat or by phone on +44 (0) 203 588 1080, Monday to Friday from 9am to 5pm.

Oceniono na 1 z 5

BEWARE SCAM

BEWARE, SCAM!! Another foreign company using cheap materials making out they are UK based!!
The worse company Ive EVER dealt with online, they also make the file setup so impossible that you have to pay for their design team to do a simple thing like a bleed. End product was cheap and we was to embarrassed to give to client .

8 marca 2022
Opinia niezależna
Logo label.co.uk

Odpowiedź od label.co.uk

Dear Andy, We are sorry that you have negative thoughts regarding our company.
Can you confirm that you have actually received a product from us, with the relevant order number, to be able to justify the quality of the materials as I am unable to find and order with your name. I can clarify that we use only the best materials including Avery and Tyvek brand names.
I understand that the bleed was not included in the file and we have provided you with the information on what is required as well as offering one of our design services for this where our in-house design team will check and add that for you for a fee.
And finally, we are not based in the UK but in Europe where we can offer better turnaround times, prices and of course quality materials sourced easily from our neighbouring countries. Please do get in touch with my colleagues in Customer Care on info@label.co.uk if you have any further questions.

Oceniono na 5 z 5

Very happy with the quality of my…

Very happy with the quality of my label! It looks great! The service I have received from Sewwandi and Ara was very friendly and professional! I definitely recommend it!

25 maja 2021
Opinia niezależna
Logo label.co.uk

Odpowiedź od label.co.uk

Thank you for your review. We're glad you enjoy the labels.

Oceniono na 1 z 5

Awful service ,they send you email your…

Awful service ,they send you email your artwork approved but 10 days later you contact them and they tell you you didn't approve it . every email has a different response , i am really sorry i used them , never ever again

15 kwietnia 2021
Opinia niezależna
Oceniono na 2 z 5

Nice website, very poor service

It's not acceptable to upload a job on September 26th, and get your order on 20th October. Their website clearly states 5-7 working days...yet I waited a lot longer.

And this isn't an isolated incident.

This kind of thing is common from this company (I've had similar issues with them in the past), which is why I won't use them again.

This time, I was waiting for an apology for the delay...a credit note...or something else.

But got nothing - except heavily delayed production.

I love their label upload service, but their general service is really poor. Be careful. Whoever is managing this company needs to be replaced.

21 października 2020
Opinia niezależna
Logo label.co.uk

Odpowiedź od label.co.uk

Dear Oliver,

We do apologise for the delay to your order. We are currently experiencing unprecedented order demand so orders are taking longer than usual. We have put steps in place to rectify this namely new machinery and increased staff numbers which will all come into play soon.

In the meantime, please can you contact us directly at info@label.co.uk with your order details and we will be in touch?

Regards label.co.uk

Oceniono na 1 z 5

Awful quality prints

Awful quality prints, £1500 worth of labels straight in the skip. Support offers no resolution at all.

Cheap nasty inks used, not fit for any purpose i can think of, you only have to look at them and the ink smudges or wipes off. How they can get away with selling this garbage is beyond me.

Avoid.

23 września 2020
Opinia niezależna
Logo label.co.uk

Odpowiedź od label.co.uk

We are sorry you had a bad experience with your recent label order. We do endeavour to make the customer experience as streamline as possible hence the online ordering system, however, we are always on hand at the end of the phone or by email for specific questions with our experienced customer care associates.

When using a PP film for ordering labels, we always recommend using a varnish and this was pointed out at the point of sale as this can prevent against colour damage etc. Some other label companies you have used may have this added automatically or perhaps printed in ink-jet and not laser for a different finish.

We do also have a proofing service available where we print a small run of labels for you to test before ordering the final required amount and we also offer sample books for free to check the type and feel before placing a final order.

Your label.co.uk team.

Oceniono na 1 z 5

Automated

They run an automated order system. Beware if you are ordering 3 kinds of labels with slight differences, they will not work a cost effective price like other printers but three full prices! Graphic design professionals be aware they will approach your client direct and offer a knock-down 'paste-up' approach to doing the artwork as part of their printing costs. Under-hand and unprofessional.

27 sierpnia 2020
Opinia niezależna
Logo label.co.uk

Odpowiedź od label.co.uk

Thank you for your review.

If all kinds of labels are the same size, style and type and the only difference might be the name of your product for example, dry roast columbian coffee, Kenyan coffee then the cost will be the same. However, if there are different size labels or different finishing options to print then this will be a separate job for the machine and therefore a different cost is applied.

Also, we apologise if we went directly to your customer. This is not intentional. If you can contact us directly for further information we will find out the full details.

Your label.co.uk team

Oceniono na 5 z 5

Ara Balde

Great company and I want to single out Ara Balde who has been a truly outstanding professional. Ara, since day one, has been a kind, knowledgeable, quick responder and simply a great person to work with. She provides great recommendations and does it in a friendly, effortless and efficient manner. This company is highly recommended, and we at Newgate, rely fully on Ara and her team to make our business a success too. Thank you Ara and the team at Label!

15 czerwca 2020
Opinia niezależna
Logo label.co.uk

Odpowiedź od label.co.uk

Thank you Laith for your review

Your label.co.uk team

Oceniono na 1 z 5

An extremely negative experience…

An extremely negative experience following the purchase of 5,000 labels for a start up sauce business. Terrible customer service, awful communication and poor quality printing.

The labels we received are unusable on account of blurred text and pixelated imagery. Nothing like the quality of the example samples provided or design files sent over by our brand consultant.

The company offered no reprint or refund and simply blamed our professional team, washing their hands of the problem entirely.

We have since had the same design file printed perfectly - exposing the validity of their reasons given for unusable prints.

Needless to say a very bad, stressful and costly experience at the embryonic stage of our business. We have learnt from our mistake and will be avoiding this organisation at all cost in the future!

14 czerwca 2020
Opinia niezależna
Oceniono na 5 z 5

I love working with this company

I love working with this company. They are so friendly, helpful, professional and they provide quality finish labels. I have already ordered one batch of labels from them that included gold hot foil in the design, as I will be selling a premium quality luxury food product. The finish was perfect and the gold foiling came out amazing. Delivery was quick and the Label.co.uk team helped me every step of the way, as I am a new start-up business with little experience in the area of label printing. I cannot recommend them enough if you are looking for a great quality label printing company with wonderful customer service and professionalism!

22 stycznia 2018
Opinia niezależna

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