La Maison Chic Recenzje 

202
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I am very happy with this purchase. It was delivered quickly and very well packaged. I lovely mirror, fits perfectly above the dresser. Communication was excellent and a very good price. Thank you.... Zobacz więcej

Oceniono na 1 z 5

A fuir site douteux qui ne suit pas ses commandes et ses remboursements. J'ai commandé un plateau en verre trempé jamais arrivé et malgré plus de 9 mails échangés avec "maison chic" aucun remboursemen... Zobacz więcej

Oceniono na 5 z 5

The Metal Silver Nautical Maritime Porthole Glass Front Ship Wall Clock that I purchased was absolutely beautiful. It was packed very well & my enquiries about the clock before I purchased it were ans... Zobacz więcej

Oceniono na 5 z 5

We had been looking for ages for a table of a specific size and 'look'. At last we found it on the La Maison site; but, as we were ordering from overseas, we were a little apprehensive. We needn't... Zobacz więcej

Informacje dotyczące firmy

  1. Dom i ogród

Napisane przez firmę

La Maison Chic Interiors has a vast elegant collection of french furniture ranging from traditional french styles to contemporary decor. Browse our french style furniture & luxury bedrooms furniture accessories. Free delivery to England & Wales


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

202 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(202)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 15

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service and quick delivery.

Ordered a bar stool from here and it was delivered very quickly. Can highly recommend this seller. The Stool was ideal for my needs and very reasonably priced.
(Bonsai Nutter)

2 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Refusal to return or exchange damaged product

The item I received (a gold easel) arrived damaged. I was advised that as I hadn't notified them within 24 hours, it could not be returned or exchanged. Not only would I not expect an item of its value to be so easily damaged in transit, but this company policy is also in breach of the Consumer Rights Act 2015 given that the item is faulty. My last three emails to the company have since been ignored since advising this. Do not use this company.

UPDATE: Following the company's response to my review, I can confirm their correspondence did go into my junk mailbox and I have received contact from them. However, the crux of the issue remains the same, and I am left with a damaged product that cost £100 in respect of which they are refusing to refund, or at the very least exchange, for a product that is undamaged. I am quite confident they would take issue with any damage, even if reported within 24 hours, given their response. I will be taking this further given that the company policy is in clear breach of the Consumer Rights Act 2015. I should also add that I was offered a 15% discount on the damaged product, but only in the event my review was amended or taken down (and confirmation provided to them that this is the case). Quite frankly shocking customer service and approach.

25 marca 2025
Opinia niezależna
Logo La Maison Chic

Odpowiedź od La Maison Chic

Dear Emma,
We deeply regret to hear that you have been dissatisfied with our service. We feel that we have tried our very best to contact you on this occasion regarding a resolution to the damage which your item incurred. Unfortunately, damage was reported outside the 24-hour window.
We can confirm that your response to our email stated, “Apologies for the delay, your response went into my junk mailbox”. We reached out via email on March 20, March 24, March 25, and March 28. On March 25, we sent emails from two different addresses, hoping that one would be received, as it seems our previous messages may have ended up in your junk folder.
Additionally, we attempted to call you on March 25 and left a voicemail when we couldn't reach you. We tried again on March 28, but were again, unsuccessful in reaching you.

Oceniono na 5 z 5

5 star customer service

Megan went above and beyond for my purchase , I was torn between 2 tables (one elsewhere) and asked both for additional pictures. The other company declined but Megan unwrapped the table from the warehouse just to take pictures for me which I was so appreciative of and this lead to me buying the table.

21 marca 2025
Opinia niezależna
Oceniono na 5 z 5

coffee table purchase

I purchased a coffee table at a great price (best price on the market) and the quality was great, so good in fact, I purchased another a week later!

24 lutego 2025
Opinia niezależna
Oceniono na 4 z 5

Ordered an egg chair

Ordered an egg chair. Came quickly and customer service in this regard was excellent. Arrived with missing parts and sent for next day recorded delivery. My only gripe was the caller expressing doubt as to what i was saying regarding missing parts and insisted upon a photo first of missing fixings (photo of part where fixings should have been attached). Would recommend having more trust and respect in customers as at the end of the day it is customers who keep businesses afloat and pay wages. Having said all of that would definitely order again as they resolved issue swiftly and without any further concern.

28 października 2024
Opinia niezależna
Oceniono na 5 z 5

The Metal Silver Nautical Maritime clock

The Metal Silver Nautical Maritime Porthole Glass Front Ship Wall Clock that I purchased was absolutely beautiful. It was packed very well & my enquiries about the clock before I purchased it were answered very quickly. It was delivered within 2 days of purchase. I would definitely purchase from La Maison chic again. Highly recommend A+++

17 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Ghost chairs

I bought some ghost chairs and I am positively impressed by both the quality and the customer service. Definitely recommended.

12 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Ordered four white Starck inspired…

Ordered four white Starck inspired chairs. One of the chairs arrived damaged and customer services sorted it out immediately and apologised. A replacement was sent out and arrived within 48 hours. So polite and responsive. The chairs look fantastic and I would not hesitate to order anything from their lovely store in the future.

2 listopada 2023
Opinia niezależna

Doświadczenie Trustpilot

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