I am very happy with this purchase. It was delivered quickly and very well packaged. I lovely mirror, fits perfectly above the dresser. Communication was excellent and a very good price. Thank you.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A fuir site douteux qui ne suit pas ses commandes et ses remboursements. J'ai commandé un plateau en verre trempé jamais arrivé et malgré plus de 9 mails échangés avec "maison chic" aucun remboursemen... Zobacz więcej
The Metal Silver Nautical Maritime Porthole Glass Front Ship Wall Clock that I purchased was absolutely beautiful. It was packed very well & my enquiries about the clock before I purchased it were ans... Zobacz więcej
We had been looking for ages for a table of a specific size and 'look'. At last we found it on the La Maison site; but, as we were ordering from overseas, we were a little apprehensive. We needn't... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
La Maison Chic Interiors has a vast elegant collection of french furniture ranging from traditional french styles to contemporary decor. Browse our french style furniture & luxury bedrooms furniture accessories. Free delivery to England & Wales
Dane kontaktowe
Downham Road, CB6 1AQ, Ely, Zjednoczone Królestwo
- la-maison-chic.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
An absolutely brilliant company
An absolutely brilliant company to deal with. Next day delivery, well packaged items. Would definitely buy from and recommend this company
Great service and quick delivery.
Ordered a bar stool from here and it was delivered very quickly. Can highly recommend this seller. The Stool was ideal for my needs and very reasonably priced.
(Bonsai Nutter)
We love our Hammered Aluminium Drum…
We love our Hammered Aluminium Drum Table - it's gorgeous and very good value for money. Even nicer than on the website. Arrived very fast and well packaged. Very versatile. Really pleased with it.
Refusal to return or exchange damaged product
The item I received (a gold easel) arrived damaged. I was advised that as I hadn't notified them within 24 hours, it could not be returned or exchanged. Not only would I not expect an item of its value to be so easily damaged in transit, but this company policy is also in breach of the Consumer Rights Act 2015 given that the item is faulty. My last three emails to the company have since been ignored since advising this. Do not use this company.
UPDATE: Following the company's response to my review, I can confirm their correspondence did go into my junk mailbox and I have received contact from them. However, the crux of the issue remains the same, and I am left with a damaged product that cost £100 in respect of which they are refusing to refund, or at the very least exchange, for a product that is undamaged. I am quite confident they would take issue with any damage, even if reported within 24 hours, given their response. I will be taking this further given that the company policy is in clear breach of the Consumer Rights Act 2015. I should also add that I was offered a 15% discount on the damaged product, but only in the event my review was amended or taken down (and confirmation provided to them that this is the case). Quite frankly shocking customer service and approach.

Odpowiedź od La Maison Chic
5 star customer service
Megan went above and beyond for my purchase , I was torn between 2 tables (one elsewhere) and asked both for additional pictures. The other company declined but Megan unwrapped the table from the warehouse just to take pictures for me which I was so appreciative of and this lead to me buying the table.
Purchased a lovely oak console table
Purchased a lovely oak console table. Very impressed with communication on lead times. Impeccable customer service and would highly recommend.
coffee table purchase
I purchased a coffee table at a great price (best price on the market) and the quality was great, so good in fact, I purchased another a week later!
Very pleased with purchase and would…
Very pleased with purchase and would not hesitate in using this company highly recommended
Ordered an egg chair
Ordered an egg chair. Came quickly and customer service in this regard was excellent. Arrived with missing parts and sent for next day recorded delivery. My only gripe was the caller expressing doubt as to what i was saying regarding missing parts and insisted upon a photo first of missing fixings (photo of part where fixings should have been attached). Would recommend having more trust and respect in customers as at the end of the day it is customers who keep businesses afloat and pay wages. Having said all of that would definitely order again as they resolved issue swiftly and without any further concern.
Fantastic seller quick postage and item…
Fantastic seller quick postage and item exceeded expectations thank you
Ghost chair
Quality product, and was well packaged with quick delivery. 5 stars!
The Metal Silver Nautical Maritime clock
The Metal Silver Nautical Maritime Porthole Glass Front Ship Wall Clock that I purchased was absolutely beautiful. It was packed very well & my enquiries about the clock before I purchased it were answered very quickly. It was delivered within 2 days of purchase. I would definitely purchase from La Maison chic again. Highly recommend A+++
Ghost chairs
I bought some ghost chairs and I am positively impressed by both the quality and the customer service. Definitely recommended.
Fantastic Brass Letter box
Fantastic Brass Letter box, just what I needed for my project. Good quality item and the good description and dimensions made the purchase easy.
Its a nice plastic chair
Its a nice plastic chair. Arrived quick. No problems at all.
Ordered four white Starck inspired…
Ordered four white Starck inspired chairs. One of the chairs arrived damaged and customer services sorted it out immediately and apologised. A replacement was sent out and arrived within 48 hours. So polite and responsive. The chairs look fantastic and I would not hesitate to order anything from their lovely store in the future.
Great item love the porthole mirror it…
Great item love the porthole mirror it even opens up from the latches my experience on receiving this item is more than my expectations thank you definitely be a place for further sales
Beautiful item
Beautiful item
Great customer service communication from start to end.
Highly recommend
Extra quick delivery
Extra quick delivery, everything as described , great price for value
Doświadczenie Trustpilot
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