Ordered the Cream coloured rocking chair with footstool from KUB and it is brilliant! Really well made wood and foam padding, really good quality. The sliding/rocking mechanism is great and super sm... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Can someone please respond to my email that I sent on 12 May? This happened last time where I couldn't get a response until I posted a negative review.
We have purchased a KUB mothercare chair several years ago from John Lewis. Years later, having used the chair to nurse 3 of our children, the chair is still in good working order. HAving lost a screw... Zobacz więcej
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Quality of the chair is fantastic, very sturdy wood and the cushions are happy medium between soft and hard - support back and arms very well. I like the side pockets as they are very handy during f... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Since our establishment in 2007, Kub Direct has become well known for its range of quality nursing chairs, cots, baby mattresses, and toys that are sold directly to you at wholesale prices. Over 100,000 happy customers later we have cemented our reputation for providing safe and reliable products and great customer service. We understand that having a baby can be an overwhelming experience, but we are here to put your mind at ease and make the process of finding the right products for you and your baby as stress-free as possible.
Dane kontaktowe
71-75 Shelton Street, WC2H 9JQ, London, Zjednoczone Królestwo
- 01923270300
- customercare@kubproducts.com
- kubdirect.co.uk
4,4
Doskonała
940 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od kubdirect.co.uk
Thank you for your fantastic feedback, please visit us again soon!
Excellent
I purchased gliding chair,which is excelllent and very happy with build quality and overall looks and comfort.
The chair was sold at reasonable cost compared to other rertailers
29 kwietnia 2024
Odpowiedź od kubdirect.co.uk
Thank you for your excellent product review. We really appreciate your feedback on our glider nursing chair. We look forward to helping you again in the future.
Excellent customer service from Emma at Kub Direct
My daughter fell in love with a Paxton Nursing Chair that was out of stock. I emailed customer service and had a super helpful reply from Emma, telling me they’d be coming in and that she would let me know when. She then let me know they were delayed. Later in, good as her word she did let me know as soon as they came. This enabled me to get the chair and my daughter and I are delighted. The best customer service I have had in a long time.
15 maja 2024
Opinia niezależna
Odpowiedź od kubdirect.co.uk
Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Stars as we strive to provide just that for all our customers. I hope your daughter enjoys her new Paxton nursing chair and it was worth the wait! Please visit us again soon!
Great product and fast delivery
Had smooth ordering process and while estimated delivery was 7-10 days, similar to other reviews I received my order in 2 days. My husband put it together in under an hour and it’s the comfiest chair I have used throughout the whole pregnancy. It’s only been a couple of weeks but so far it’s been great.
2 maja 2024
Odpowiedź od kubdirect.co.uk
Hello, we really appreciate your excellent rating on our KUB nursing chair. We work hard to meet expectations like yours. Super pleased the chair arrived in fantastic time and your finding the chair to be comfy! Please let us know if we can help you again soon!
Great quality product
Great quality product. Does what it says on the website. Would recommend.
25 kwietnia 2024
Odpowiedź od kubdirect.co.uk
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Packed well
Easy to deal with. Delivery came earlier than expected and packed well. Helpful when I emailed them a question.
23 kwietnia 2024
Odpowiedź od kubdirect.co.uk
Thank you for your kind words. We're grateful for your feedback. It's our pleasure to provide the best possible service to our customers.
Glider chair
Prompt delivery. Box a bit damaged and a tiny chip out the paintwork but it’s not seen. I believe this was the delivery company and the package wasn’t dispatched like this.
I got this chair for my summerhouse. It has good support for my back and the recline is an added bonus. It was easily put together and seems to be sturdy enough. Time will tell. Cushions are nice and firm and I don’t think they will sag easily. I got this chair with £100 off and think it’s fab for the money. Would recommend.
25 kwietnia 2024
Odpowiedź od kubdirect.co.uk
Thank you for your excellent rating with us! We are really grateful for your comments and hope you enjoy lots of sunny days with the chair being in your summerhouse! How lovely!
Lovely service
Lovely service, the delivery guy helped me to bring in the massive box. He was very nice and pleasant. I absolutely love my chair its so comfortable and well worth the money! Thank you
19 kwietnia 2024
Odpowiedź od kubdirect.co.uk
We really appreciate you taking the time out to share your experience with us, thank you for your excellent review.
Odpowiedź od kubdirect.co.uk
Thanks for the awesome review! We work hard to meet expectations like yours.
Trustworthy company
My delivery came much quicker than the specified date. Product is amazing & well worth the price (at this stage...).
22 kwietnia 2024
Odpowiedź od kubdirect.co.uk
Hi, thank you for taking the time to provide an excellent rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.
As advertised.
Arrived on time. The chair was easy to assemble and is super sturdy and comfortable. Just what my pregnant wife needed. Colour and style as advertised.
19 kwietnia 2024
Odpowiedź od kubdirect.co.uk
Thank you for your excellent product review. We really appreciate your excellent feedback on our Haywood nursing chair. We look forward to helping you again in the future.
Amazing chair and brilliant quality
I purchased the Haywood chair and footstool. I’m currently in my third trimester and this chair is a Godsend. It is so comfortable. It arrived quickly and was easy to assemble.
I would very much recommend this chair. It is at a good price point and the quality is excellent. It will see you through pregnancy, post partum and even afterwards. It’s not just a nursing chair!
27 kwietnia 2024
Opinia niezależna
Odpowiedź od kubdirect.co.uk
We are incredibly grateful that you took the time out to leave us a 5-Star review. Super pleased that you are happy with your new nursing chair and already finding so many uses for it before baby arrives!
Delivery way ahead of scheduled or…
Delivery way ahead of scheduled or advertised lead time.
Mattress is good quality arrived in two plastic coatings to prevent dirt and damage in transit. Have not tested this mattress yet as we will transition and sleep train our little one in a few weeks to his new bedroom cot.
I would suggest to reduce the lead time you advertise in the website as we almost decided to buy in John Lewis as the lead time was showing 7- 10 days to arrive but in fact it arrives in 2 days.
16 kwietnia 2024
Odpowiedź od kubdirect.co.uk
We really appreciate you taking the time to leave us a review and for some great feedback on our lead times. These are the comments that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience.
great co.
delivery was fast. i was kept informed and my email was replied tp when i had a query
15 kwietnia 2024
Odpowiedź od kubdirect.co.uk
We are incredibly grateful that you took the time out to leave us a 5-Star review. I'm pleased we were able to help you with your query too.
Perfect chair and fast delivery
Ordered a reclining nursing chair on Monday. The chair arrived Thursday well ahead of the 7-10 days estimated shipping time. Very comfy chair and lovely to rock my baby boy in. Looking forward to the nights where my boy won’t settle so I can be comfy whilst he sleeps and I doze in comfort without worrying about being upright.
25 kwietnia 2024
Opinia niezależna
Odpowiedź od kubdirect.co.uk
We really appreciate you taking the time to leave us your 5-star review. Super pleased that your new nursing chair arrived in great time and that your enjoying lots of baby cuddles with your little boy. It means a lot to the whole team for a review like yours, and we’d love to have you back very soon.
Great Customer Service
Great help from Emma when I didn’t complete my order correctly.
Also good response from my Grandaughter when she received the chair
12 kwietnia 2024
Odpowiedź od kubdirect.co.uk
Thank you for your kind review, I'm please I was able to help you with your order, and thrilled that your Granddaughter likes her new nursing chair.
Odpowiedź od kubdirect.co.uk
Thanks for the awesome review! We work hard to meet expectations like yours. Please visit us again soon!
Delivery was on time and as promised
Delivery was on time and as promised. Product as yet untested but it looks good and is fit for purpose.
9 kwietnia 2024
Odpowiedź od kubdirect.co.uk
Thank you for your kind words. We're grateful for your feedback. It's our pleasure to provide the best possible service to our customers.
The tuff tray and stand is brilliant
The tuff tray and stand is brilliant. The height is adjustable so it works fine for my 12 month old grandchild. The tray can be on the floor or on the stand. We've had water play inside and outside on the stand, and the tray on the floor outside for sand play.
9 kwietnia 2024
Odpowiedź od kubdirect.co.uk
Thank you for your excellent product review. We really appreciate your feedback on our KUB Tuff Tray and stand. Loving how you have found a great use for your purchase indoors and outdoors! We look forward to helping you again in the future.
Chatsworth nursing chair
Very quick delivery didn’t take long to build The chair is well made and comfortable my daughter loves it
5 kwietnia 2024
Odpowiedź od kubdirect.co.uk
Hi, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers. Super pleased that your daughter loves her new nursing chair!
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