It is becoming increasingly rare to identify genuine, professional, friendly and above all, honest car services and repair businesses. Krause is one of those exceptions. The level of courtesy, compet... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent, honest service. The team were professional, transparent and didn’t try to upsell unnecessary repairs. They took the time to review the repair history I provided, carried out their own diagn... Zobacz więcej
I damaged my rear passenger door on a very unforgiving gate post. It didn't look that great. I left my car with Krause Autos. It has just come back. The damage has been polished out. It's... Zobacz więcej
Krause Autos consistently deliver what they promise. Never any hassle, easy to book MOT, confirmation and they pick up and drop car back off when they say. An absolutely great level of service, profes... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Krause Autos was set up in 2020 and remains family run. We're a friendly, local vehicle repair garage and bodyshop, also offering car servicing and MOT, aiming to provide the highest levels of technical expertise for our customers.
Dane kontaktowe
12 Tyne Road, SG19 1SA, Sandy, Bedfordshire, Zjednoczone Królestwo
- 07510 060852
- info@krauseautos.co.uk
- krauseautos.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Able to break the bad news delicately
Honest view provided in a recent engine check and despite it not being great news, the guys were thoroughly helpful and informative to let me know my options.
Someone reversed into my Car
Someone reversed into my Car, Krause were excellent fast service Great job looks like new, Even offered collection a d Delivery. Highly Recommend.
Sorry this is not a five-star review
Sorry this is not a five-star review, but the fault lies as much with Servicing Stop (who have a huge record of bad reviews) as much as Krause. I had my car serviced by them some weeks ago through Servicing Stop for an Interim Service (£81.36 inc. VAT) and MOT (£18.00). Started off OK when the car was collected more or less on time, then was phoned to be told there needed to be more work done on top of the basic Interim service.
This is apparently a common Servicing Stop practice and to be fair, some of it is flagged on the ‘Welcome’ page – “minimum environmental surcharge fee of £7.99 + VAT, fluid top up if required (which it always is of course) at a one-off fee of £5.99 + VAT.”
However, the caller rattled off a list of recommended additional work and prices, most of which I agreed to as follows without taking it all in.
Long life oil – Manufacturer’s recommendation 29.99
Renew brake fluid – Manufacturer’s mileage recommendation 119.86
Auxiliary drive belt – Manufacturer’s mileage recommendation 291.24
Fuel treatment – Manufacturer’s recommendation 77.54
Engine flush - Manufacturer’s mileage recommendation 83.54
Remove & refit rear lamp bulb – known fault 18.29
Parking brake – contentious; all that was needed was a new cap - £6.0 on ebay. 143.38
Final Total 887.86 !!!
Another bad practice by Servicing Stop is to e-mail an “Interim Service Schedule” with all boxes pre-ticked, which is nothing less than stupid, because it gives no reassurance that all the items have been covered. Furthermore, there are boxes on the form to report the condition of tyres and brakes, but these are not completed, and a request to Krause for the information met with a deafening silence.
Having paid the bill, I was asked whether, because the driver was collecting another car in the area, he could return the car the following day, also a practice not unknown to Servicing Stop. When he did, (well after 10.am, the cut-off time for another collection) he was very cagey about where he was going next. Straight back to the garage was my bet.

Odpowiedź od Krause Autos
Brilliant service at Krause Autos Ltd
Just taken my car for an MOT at Krause Autos Ltd. They were fantastic. Courteous, efficient and good value. I was so impressed that I booked in my next service before I left their workshop. Well done all the team at Krause Autos and a big thank you.
Superb service from Chris and the team
Superb service from Chris and the team. Had big emergency with engine and they fitted me into a busy week, diagnosed the issue, kept me up to date and only billed me for the part and small amount of labour which came in under the potential cost quoted in calls. Explained what had happened and what to watch out for in future. Car now running well. So impressed.
Krause Autos brilliant …
Krause Autos in Sandy are a first class business, very friendly, polite, helpful and they even collect your car and drop it back, I’m extremely impressed with the service and the costs were very reasonable. Thanks very much to you all!
This company restored my faith in…
This company restored my faith in garages.
Having had very poor experiences with Nissan Bedford this company stepped in and saved the day.
Thank you Chris.
Great friendly service
Great friendly service, fair prices. I have used Kraus Autos 3 times now and will continue to do so. Highly recommended.
I had travelled down to the Sandy are…
I had travelled down to the Sandy area to carry out a survey, but the constant stop starts had unfortunately flattened my battery. I contacted my breakdown cover, but after 20 minutes online with a poor mobile signal I gave up and googled local garages. I rang Krause Autos, and though they don't do breakdowns said that they could get me back on the road. They arrived in 10 minutes and got me sorted. Great job
Kraus Autos - excellent, friendly & professional
Kraus Autos are the friendliest, efficient, honest and most reasonable garage I have used for a long time. I really like the fact they collect and return the car, not many garages do this. I have had a couple of services and repair work done by them, great job each time,
I had an annoying problem with a stuck car seat. Both Chris the owner and Chris the driver were so helpful, the problem was fixed straight away. And I received helpful advice on what to do in the future.
These guys go above and beyond, I recommend them 100%, once you switch to Kraus Autos you will not look back.😊
I have used Krause 3 times now
I have used Krause 3 times now, MOT, Service and Accident repair. You will not find a more honest and professional team. From Kevin (they pick up and drop off your car!) to Chris that owns the garage to the team. They have always (woman on my own) treated me with honesty, transparency and respect. No 'oh love that's complicated' which I have experienced before. They are 100% focused on doing the right thing by you. I would not hesitate to use, and will only go for them. Quality, Service and Value. They are also very kind as twice my car was damaged by a hit-run and they cared about the cost to me as even refused to charge me more then they could. What more can you ask for?!!
VERY GOOD SERVICE 100% RECOMMENDED
At last....found this Krause Autos
At last....found this Krause Autos, was recommended by some friends....nice friendly staff, know there stuff, and dare i say honest...very rare, no rip offs here...me very happy customer.
Excellent service every time!
Friendly guys with a great and honest service. Always make an effort to fit me in last minute. Very convenient for me as I work around the corner but offer a collection service. Any repairs or maintenance have been carried out to a very high standard and the workshop is very clean. I can’t recommend them enough.
Thanks again for always fitting me in last minute.
Mike (impulse)
This garage is professional and…
This garage is professional and pleasant to deal with. They are honest and well worth using.
We will definitely use them again
Superb local garage
Found these guys via a brokering site. Relatively new local garage, can't recommend them highly enough. Really professional service did a good job Really quickly have already booked to use them again. Very pleasant to deal with. Highly recommended.
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