I ordered through the North Harrow branch after another bakery let me down. Despite the last-minute nature of the order, the staff were very accommodating and helpful, as well as suggesting what decor... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great service. Went above and beyond to make sure my daughter birthday cake was well made, presented and delivered without difficulty. Really appreciate their effort and professionalism. Definitely... Zobacz więcej
Reakcja na opinię
I ordered the large black lambeth cake for my weddimg cake and it was absolutely AMAZING!! It arrived really well packaged and on time. It looked amazing, the photos didn't even do it justice as it... Zobacz więcej
Shabnam is amazing - I have been ordering cakes from Kool cakes for more than 10 years very helpful service- delicious cakes from buttercream- icing and fresh cream. Love Kool cakes a lot. Thank y... Zobacz więcej
Informacje dotyczące firmy
- Cukiernia - ciasta
- również w kategorii:
- Bufet ze słodyczami i deserami
- Cukiernia - desery
- Kawiarnia
- Sklep z babeczkami
Napisane przez firmę
Kool Cakes are experienced cake makers specialising in a range of birthday cakes, wedding cakes and occasion cakes from their base in Kingsbury & Heston.
Dane kontaktowe
Honeypot Lane 2, NW9 9QD, London, Zjednoczone Królestwo
- sales@koolcakes.co.uk
- koolcakes.co.uk
4,9
Doskonała
369 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Our favourite go-to place to order…
Our favourite go-to place to order cakes. Simply amazing fresh cream cake with nice decoration of fruits. Highly recommend!!
28 maja 2021
Opinia niezależna
Amazing cake
We are very happy with the cake it tasted delicious. Light, fresh and tasty. We will definitely order another cake very soon and I will 100% recommend kool cakes to all my friends and family. Thank you very much for this beautiful cake 👍🏻
16 maja 2021
Opinia niezależna
Really spongy cakes
Really spongy cakes. Reasonably priced . Would recommend kool cakes for my friends family events. Best birthday cake and really made my Day memorable ♥️
21 kwietnia 2021
Opinia niezależna
Excellent cake & amazing service…
Excellent cake & amazing service delivered on short notice. Will
Surely recommend Kool Cakes.
12 kwietnia 2021
Opinia niezależna
service
I have given orders to most of the occasion and I am very happy with the cakes and as well as the service provided by the staff. Will recommend to my friends and family.
10 kwietnia 2021
Opinia niezależna
Got a cake today not good at all for…
Got a cake today not good at all for the shape of fruits they decorated, wrong spelling I feel very upset today
14 lutego 2021
Opinia niezależna
Odpowiedź od Kool Cakes
Hi Ferizoli,
I would like to apologise for the mistakes that were made on your order and never wish for any customer to feel upset on their special occasion. Please help us to understand how this has happened by letting us know your order details.
We would like to thank you for your feed back as this will help us improve and discover flaws in our system. We look forward to hearing from you
Using Kool Cakes For Years
Using Kool Cakes For Years , Never Disappointed , Thankyou Kool Cakes
10 września 2020
Opinia niezależna
Odpowiedź od Kool Cakes
Thank you so much for your loyalty Farina. We are so glad you enjoy our cakes
Fresh and tasty cakes
13 marca 2020
Opinia niezależna
Odpowiedź od Kool Cakes
I'm glad you felt our work was well done. It's something we've worked hard on and we're pleased our efforts resonated with you.
Great cake shop
Great cake shop, have been using for years! eggless options, simple designs and great service. Thanks!
6 marca 2020
Opinia niezależna
Odpowiedź od Kool Cakes
Thanks for placing your trust in us and your willingness to share.
Decorated great
Decorated great, moist and fresh.. great bakery been going there years get all my birthday cakes there.
22 lutego 2020
Opinia niezależna
Odpowiedź od Kool Cakes
Thank you for taking the time to share your experience with us. We're grateful for customers like you.
Odpowiedź od Kool Cakes
I'm glad you felt our job was well done. Our quality is something we've worked hard on and we're pleased our efforts resonated with you.
Every time i bring their cakes to a…
Every time i bring their cakes to a party everyone says to me its the best fresh cream cake they have ever had!!.
Never regretted a purchase, excellent cakes and I have been a customer for years.
23 listopada 2019
Opinia niezależna
Odpowiedź od Kool Cakes
It is a pleasure serving you [and your family]. We really appreciate you taking the time to share your feedback.
Amazing product
Amazing product, service
and the quality. The preparation is very good.
12 listopada 2019
Opinia niezależna
Odpowiedź od Kool Cakes
I'm glad you felt our work was well done. It's something we've worked hard on and we're pleased our efforts resonated with you.
Excellent quality and decent service!
12 listopada 2019
Opinia niezależna
Odpowiedź od Kool Cakes
Thanks for placing your trust in us and your willingness to share.
Excellent Cakes and best Service.
9 listopada 2019
Opinia niezależna
Odpowiedź od Kool Cakes
Thank you for taking the time to share your experience with us. We're grateful for customers like you.
Odpowiedź od Kool Cakes
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
Great customer service
After working in service industry for over 13 years, it's hard to find people with genuine interest in customer needs, but the staff here was really helpful and patient towards me and hence I wanted to say well done and keep up the good work
9 listopada 2019
Opinia niezależna
Odpowiedź od Kool Cakes
We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for amazing customers like you.
Good to the eyes
Good to the eyes, to the taste buds and the pocket too.
8 listopada 2019
Opinia niezależna
Odpowiedź od Kool Cakes
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
Ordered birthday cake
Great service. Went above and beyond to make sure my daughter birthday cake was well made, presented and delivered without difficulty. Really appreciate their effort and professionalism. Definitely will recommend and Looking forward to have my Birthday and Anniversary cake from kool cakes.
Once again thank you to the kool cakes team.
Regards
Imtiyaz
3 listopada 2019
Opinia niezależna
Odpowiedź od Kool Cakes
Thanks so much for your thoughtful and detailed review. Looking forward to continued association.
Ordered a character cake
Ordered a character cake, it was exactly what I expected and asked for. Tasty cakes. Reccomend kool cakes
1 listopada 2019
Opinia niezależna
Odpowiedź od Kool Cakes
Thank you for your lovely note. We so appreciate you taking time to share your experience. Looking forward towards your next visit !
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.