Brilliant service all round, reliable, well packaged and delivered on time. Really pleased. Steve
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Such poor (non existent) communication! Have been chasing an order which showed as ‘in stock’ but has not even been dispatched. Answering machine every time, and no response to emails. Very disappoi... Zobacz więcej
The Lenz DCC product I ordered is not widely stocked or available. KMS Railtech accepted my order with the caution that not enough were in stock and a delivery would be required from Lenz and in due... Zobacz więcej
Sold me in stock item that wasnt in stock and waited ages for refund despite requests. Kept blaming their suppliers.Had cheek halfway through dispute of sending another part order which was no good t... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
KMS Railtech is based in Alford, Aberdeenshire. We are Scotland's Digital Model Railway Specialists, stocking models in 2mm N gauge, 4mm OO gauge and 7mm O gauge. We also stock DCC (Digital Command Control) equipment, Decoders, Point Motors and Track. We are on a mission to modernise Modern Image O Gauge! With our range of 7mm project ongoing, we're sure we've something to interest you!
Dane kontaktowe
Unit 6 Donside Industrial Park, AB33 8WD, Alford, Zjednoczone Królestwo
- 01224 45 55 25
- info@kmsrailtech.co.uk
- kmsrailtech.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
A Great Team.
Such pleasant customer service from Anni & Dave, a great team.
My parcel arrived very well packaged and in quick time.
Would highly recommend.
Thank you KMS Railtech. 👏🏻👏🏻
Im very happy with my S&DJR Jinty
Im very happy with my S&DJR Jinty, it was good price and was delivered promptly.
Good Service, Fast Delivery
Ordered some points, came quickly and fast in good packaging.
Revolution Trains JNA/MMA
Collected my order and one of the items was found to have a fault. Easily organised a replacement with staff being extremely helpful thank you.
Excellent Service
Competitive price, very reasonable postage cost, fast delivery and very well packaged. You can't get much better than that. Many thanks.
Keen prices and great service again.
No updates on order for 4 (Now 5) Months - Date 12/09/25
I have had an order waiting for 4 months with this retailer. After having one update after waiting 2 weeks I have had nothing since despite me requesting more information. My order was made in March and we are now in August. Lack of communication and ignoring requests for updates. Will not be shopping here again.
- Update 12/09/25:
I have had a single email to say they are looking into the order when I have already requested a refund. This was a month ago when I posted this review and still nothing. I would like my money returning so I can go elsewhere.
No phone calls were answered.
I placed my order at Easter and finally got it delivered at the end of July. I appreciate the long delivery time was not your fault. Although I tried on numerous occasions to phone and find out what was happening with my order I never managed to get through.
I did however get a number of email updates which were good to get.
Kept informed about preordained and…
Kept informed about preordained and when released delivered very quickly
Excellent service
Excellent service, good communication regarding delivery and very reasonable prices
Order arrived promptly
quick service with well packed item
quick service with well packed item
my order was cancelled 2 years ago by hornby 2 years later they got some in stock a called me to ask if i would still like one i did and received item with in 3 days of paying for it at a very good price
very helpful thought full way of looking after customers... 5 plus star treatment
thank you john
When ordering gave me the impression…
When ordering gave me the impression that the parts were in stock. Subsequent emails ignored.
Failed delivery
I paid a very enhanced fee for a next day delivery. This failed and did not arrive. As a result I now have three very expensive two way slips that are of no use. (reason too long to explain, but will do so should this be required ).
Very dissapointed indeed.
I was initially attracted by their…
I was initially attracted by their competitive proces, but excellent communication and attentive customer service made KMS a pleasure to do business with. Thank you!
Brilliant service
KMS Railtech provided a brilliant service. Prices are very competitive, dispatch prompt and delivery fast. All around superb service.
Always great prices and great…
Always great prices and great communication when items aren't in stock.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








