K&M Hearing Solutions Recenzje 

114
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The support was excellent. Every part of the consultation was explained clearly, every question answered & my son & daughter included in helping set up the mobile phone & app.

Reakcja na opinię

Oceniono na 5 z 5

Kara was fantastic! Walked me through the whole meeting, explained in simple terms what things meant and why they happened and just made me feel at ease. Would 100% recommend.

Reakcja na opinię

Oceniono na 5 z 5

This was my very first visit to a Hearing Consultant to have my ears syringed and there was a certain amount of trepidation on my part. However, any apprehension that I felt was quickly put asid... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I booked an appointment for a tinnitus assessment and was feeling anxious . I need not have worried ! I was made to feel very comfortable and relaxed . Kara is so kind and reassuring . She explained e... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Audiolog
  2. Naprawa aparatów słuchowych
  3. Sklep z aparatami słuchowymi

Napisane przez firmę

We are a family run business based in Truro, offering the highest level of care and attention to meet your needs. With over 20 years experience in the industry you can trust you will find the right solution. We offer hearing diagnostics, private hearing aids, wax removal and tinnitus consultations. We use state of the art equipment including our specialist Quiet Star Sound Booth.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

114 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(114)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Wonderful service so informative and…

Wonderful service so informative and kind. Amazing convenience being in the centre of Truro too and happy to fit appointments in around working hours fantastic.
Highly recommend to all thank you for all your care 😊

2 stycznia 2025
Opinia niezależna
Logo K&M Hearing Solutions

Odpowiedź od K&M Hearing Solutions

Thank you James for your review. We really appreciate it, and it really was our pleasure to be able to help :-)

Oceniono na 5 z 5

Vocational hearing requirements

Kara was able to see me at very short notice and was exceptional in her professionalism and patience. She understood fully my requirements and implemented any adjustments needed. A very pleasant and friendly environment and I wouldn't hesitate to recommend their services.

18 grudnia 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

Thank you Mr Lloyd. We really appreciate you taking the time to complete your review. I was so happy I could help. Hope you and your family had a lovely Christmas break.

Oceniono na 5 z 5

K&N Hearing , very proffesional

I visited K&N Hearing earlier this month. Very professional, fully reviewed my ears and provided clear concise results and options. I was seen, tested and updated by Kara Butterworth. I would fully recommend her and K&N

18 grudnia 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

Thank you Mr Bramley. Im so pleased I could help :-)

Oceniono na 5 z 5

Professional and Friendly

I visited Kara at KM Hearing Solutions.
This is the third place that I have had a hearing test in the last 2 years. Where Kara has stood out from the others is her friendly down to earth, professional approach. She takes time to talk through the process and all findings in your results are given to you in a way that it is easy to take in.
Her staff are very friendly & welcoming and had a very good tasting coffee while I waited!
Thank You Kara and Team.

13 grudnia 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

Thank you for your review Steve. We really appreciate it. I feel it is so important to take the time to explain the results as I go along, and I'm so pleased you found this useful. Dave does indeed make a mean cuppa!

Oceniono na 5 z 5

My first visit. Back up team for Harry.

I first visited K&M Hearing Solutions with my husband. I was extremely impressed with the treatment he received. He was having difficulties with his hearing.
My hearing wasn't causing me any obvious problems, but I realised at my age it was time it was checked. Considering the initial and follow up care my husband had received it would have been stupid not to take advantage of the same treatment. Following the excellent audio test, it became obvious I did have problems that needed aid.
Kara's professionalism and experience makes her confident in the reassurance and advise she gives.
I would not hesitate to recommend K&M Hearing Solutions to anyone I thought needed advise.
Kara and Dave turn an appointment into a pleasant visit.

4 grudnia 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

thank you for your lovely review Bren. It's always a pleasure to see you and Harry. Look forward to seeing you both again in January- i'll pop the kettle on! Hope you both have a lovely Christmas

Oceniono na 5 z 5

Highly recommend

I would highly recommend K&M Hearing to anyone in need of advice with their hearing.
It is a family run business that is both professional and friendly.

7 listopada 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

Thank you Julie, I really appreciate you taking the time to send in a review and support our family run business :-)

Oceniono na 5 z 5

It was good to find a NHS trained person

It was a relief to find a NHS trained person who gave me a full hearing test as well as the wax removal, it was painless and comfortable. I would recommend going to this business, you can't take chances with your hearing. Thank you team brilliant 👍

12 listopada 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

thank you for review. We really appreciate it. I'm so pleased you found the procedure unintrusive. Always happy to help :-)

Oceniono na 5 z 5

Excellent service

Excellent service. Quick, painless and I can hear properly again.
Thank you

6 listopada 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

You are very welcome Moni. Happy to help :-)

Oceniono na 5 z 5

Very professional

Very professional, sympathetic, explained everything very well, and good coffee on arrival!

1 listopada 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

Thank you for your review Mrs Pethybridge. It was lovely to meet you and your husband. Always happy to help :-)

Oceniono na 5 z 5

Ear clean and checkup

Excellent efficient customer service
Easy free parking nearby
Explained in great detail
Would recommend

15 października 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

thank you so much for your review. Always happy to help and we're here for you should you need our services again in the future :-)

Oceniono na 4 z 5

Very impressive

I met with Kara today and was very impressed with all the tests that they do. Kara explained everything extremely well & at no time did I feel rushed even though the appointment went over time. I look forward to my fitting on Friday of my new high tech aids.
What also was nice was that I was offered a drink & a biscuit as soon as I walked through the door. You don’t get that at Specsavers. Thank you Kara & Dave.

15 października 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

Thank you for your lovely review Mrs Jones. I'm looking forward to going on our journey together with your new hearing aids! Exciting times ahead!

Oceniono na 5 z 5

An informative and helpful consultation

From the moment I entered I felt comfortable, an excellent cup of coffee, thanks Dave.
Kara explained everything in detail but in understandable terms and elaborated on any concerns I had. Everything she did was shown to me on the big screen including video of the insides of my ears. I found the whole experience informative and helpful. I will definitely go back for the free yearly checkups.

14 października 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

Thank you for your lovely review Mr Alexander. Dave does serve a good cuppa! We look forward to seeing you again next year :-)

Oceniono na 5 z 5

Great experience with K&M Hearing Solutions

I would highly recommend K&M Hearing Solutions for any hearing concerns. Excellent customer service, with friendly and welcoming staff. Kara was very professional and provided a thorough assessment, explaining each step of the process and the results. Thank you very much for your help and advice.

9 października 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

Youre welcome Alannah. We aim to deliver a high quality, personalised service, so I am so happy you felt well cared for.

Oceniono na 5 z 5

Kara was very patient and professional…

Kara was very patient and professional and took great care in explaining all the options, now looking forward to the fitting and getting used to hearing all the sounds that I have been missing

10 października 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

Thank you for your review. We like to go the extra mile in our hearing assessments. I am looking forward to beginning our journey together with your new hearing aids!

Oceniono na 5 z 5

Fantastically helpful

Fantastically helpful - I was visiting Truro on business and developed a hearing aid problem - opening the shop for me before opening time and then helping me by sorting out my hearing aid. Thank you very much.
Richard

17 września 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

It was my pleasure Mr Stead - always happy to help

Oceniono na 5 z 5

Hearing Solutions Truro - Service Second to None!

Hearing Solutions came to the rescue! My brother-in-law came from Somerset to stay with us for a week in West Cornwall and was having trouble with his NHS hearing aids to the extent that he could not wear them. We went to Truro and visited Specsavers and Boots audiologists who were unhelpful.
We then found Hearing Solutions where Kara was unbelievably helpful and quickly sorted the problem. My brother-in-law can now fully enjoy his holiday with us and we can all have a conversation with him!!
Our grateful thanks to Kara of Hearing Solutions who had no obligation to help us but willingly helped us out. So kind.

12 września 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

Thank you for your kind review Mr Mearns. I was happy to help. I hope your brother-in-law and his wife have a lovely break in Cornwall.

Oceniono na 5 z 5

Thankyou K&M hearing

The service and advice given by Kara was first class. Very calm but efficient.
Made me very welcome and communicated so quickly with my Consultant in order to resolve m issue.

4 września 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

Thank you for your review Anya. Im happy I could help. We have great relationships with our local consultants and send over reports the same day, in order to provide a seamless service.

Oceniono na 5 z 5

Brilliant service

Brilliant service. Helpful, friendly and sorted my hearing problem immediately.

2 września 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

Im so happy I was able to help Mrs Thompson. Thank you for taking the time to leave me your review.

Oceniono na 5 z 5

Nice friendly service

Nice friendly service. All done effectively and quickly -thanks!

2 września 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

thank you Mr Pool, we look forward to seeing you again in the future

Oceniono na 5 z 5

Whilst away on holiday our daughter…

Whilst away on holiday our daughter developed blocked ears, to the point they were causing her a lot of discomfort. We tried numerous ear wax removal places, either they didn’t answer or had no availability whatsoever. We happened to walk by K&M Hearing Solutions and asked if they had any emergency appointments and to our relief they got my daughter sorted out right there on the spot.

The practice was very welcoming, most importantly everything clean and calming for my anxious 8year old.
Cara was absolutely amazing she even did my ears too :)

After the wax was removed I had a happy daughter again.

Can’t thank Cara enough

27 sierpnia 2024
Opinia niezależna
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Odpowiedź od K&M Hearing Solutions

It was my pleasure Hayley. Hope you and your family had a wonderful holiday.

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