Ordered online and the parcel arrived quickly. A lovely dress and was a comfortable fit so I was disappointed that I had to return it but it was just far too long for me at 5’1”. Do wish manufacturer... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
So many beautiful dresses to choose from, but I needed one for a specific occasion. Both I chose were fantastic, but one was a little too green for my colouring and the other was perfect, but just to... Zobacz więcej
Reakcja na opinię
Absolutely love Klass straight leg trousers! Have been buying them for a number of years now. I always have the black and navy as well as I’ve bought the check/plaid ones this season. They fit perfect... Zobacz więcej
Reakcja na opinię
Good company had quite a lot of dresses trousers shirts and tops over last few weeks Disappointed with one top not sewn correctly around top emailed and told them no response this is only item had... Zobacz więcej
Informacje dotyczące firmy
O Klass
Napisane przez firmę
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Napisane przez firmę
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £30
Get free 48 hour tracked delivery on all orders over £30
Dane kontaktowe
Unit B, Royle Pennine Trading Estate, OL11 3EX, Rochdale, Zjednoczone Królestwo
- +441706868002
- info@klass.co.uk
- klass.co.uk
Get 15% Off Your First Order
4,7
Doskonała
30 tys. recenzji
Odpowiada na 82% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I booked a post office collection for …
I booked a post office collection for a return - waited in all day and its still not collected. Contacted Debenhams as requested (as bought through them) and again still no response.
11 maja 2026
Opinia niezależna
Odpowiedź od Klass
Good Morning Angelique,
I am sorry to hear that your parcel has been collected. You can arrange another collection date or you can process this online and take it to a post office.
Ordered my dresses
Ordered my dresses, fast delivery. I love them, material is great, and I feel great in them. Thank you
7 maja 2026
Odpowiedź od Klass
Good Afternoon Pamela,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Jumpers
Bought two batwing jumpers. Lovely colours and fit beautifully. I am size 16 so I bought Medium.
Arrived promptly.
7 maja 2026
Odpowiedź od Klass
Good Afternoon Cathy,
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Delivery service was excellent.
7 maja 2026
Odpowiedź od Klass
Good Afternoon Annette,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
I’ve given 4 stars only because you now…
I’ve given 4 stars only because you now have to return goods without charge to a local Klass shop. Where I discovered all returns come off their profit margins… so that’s a bit unfair.
7 maja 2026
Odpowiedź od Klass
Good Afternoon Ruth,
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Arrived on time happy with service
6 maja 2026
Odpowiedź od Klass
Good Afternoon Beverley,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Odpowiedź od Klass
Good Afternoon Alan,
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Odpowiedź od Klass
Good Afternoon,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Lovely dress
Lovely dress - quick delivery ! Looks really pretty / so pleased with my purchase !
6 maja 2026
Odpowiedź od Klass
Good Afternoon Elaine,
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Prompt and efficient delivery and…
Prompt and efficient delivery and delighted with product
6 maja 2026
Odpowiedź od Klass
Good Afternoon,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
I'm not at all happy.
I'm not at all happy.
When opened the package, the dress inside was soaking wet. t has now dried out, but I'm not sure whether to wear it or not.
The outside of the packet was dry- what's going on?
Please advise
6 maja 2026
Odpowiedź od Klass
Good Morning Caroline,
I am sorry to hear that you have received your order in this way. We are currently investigating this.
You can return your dress if you are unhappy to wear it, this can be done online. All our stock is now being checked, if you wanted to reorder the same dress, it won't be faulty.
The alternative option is you can contact our customer services team on 0333 996 0014 and they will be more than happy to help.
fast refund
fast refund - sadly item did not fit and they did not have a larger size available
27 kwietnia 2026
Odpowiedź od Klass
Good Afternoon Alison,
Thank you for taking the time to leave us a review. I am sorry to hear that your item didn't fit correctly.
I hope we can welcome you back again in the future.
Denim jackets just what I wanted for summer
Denim jackets just what I wanted for summer with dresses. They are lightweight denim and look good on. Delivery was quick and true to size.
5 maja 2026
Odpowiedź od Klass
Good Afternoon Patsy,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Sadly the dress did not live up to the…
Sadly the dress did not live up to the photos. Thin fabric and very creased. The neck line is beautiful however. A better quality fabric would have enhanced the whole dress. Delivery was quick. Now on its way back to you.
6 maja 2026
Odpowiedź od Klass
Good Afternoon,
I am sorry to hear that you weren't pleased with your order. I will feed this back to the relevant department.
I hope this hasn't ruined your shopping experience with us too much as customer satisfaction is very important to us. We hope we can welcome you back again soon!
The two garments I ordered were…
The two garments I ordered were everything I expected good quality and class i would recommend Klass very quick delivery has well a lovely pleasant delivery man has well .....
5 maja 2026
Odpowiedź od Klass
Good Afternoon,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Odpowiedź od Klass
Good Afternoon Louuise,
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Lovely styles
Lovely styles, good quality. Not a 5 because one item arrived faulty and had to be returned but out of stock when I tried to reorder the same one.
1 maja 2026
Odpowiedź od Klass
Good Afternoon Cheryl,
Thank you for taking the time to leave us a review. I am sorry to hear that you received a faulty item. Keep checking our website for availability as our stock changes. An alternative option for you is if you ring our customer services team on 0333 996 0014 and they can look to see if there is any stock in one our stores for you.
Odpowiedź od Klass
Good Afternoon,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Quick delivery & good quality.
I have ordered online & bought in store until recently sadly Carmarthen store has closed so I order online. Quick & easy ordering & delivery. Great quality items
5 maja 2026
Odpowiedź od Klass
Good Afternoon,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
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