Klass Recenzje 29 852

Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Ordered online and the parcel arrived quickly. A lovely dress and was a comfortable fit so I was disappointed that I had to return it but it was just far too long for me at 5’1”. Do wish manufacturer... Zobacz więcej

Oceniono na 5 z 5

So many beautiful dresses to choose from, but I needed one for a specific occasion. Both I chose were fantastic, but one was a little too green for my colouring and the other was perfect, but just to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Absolutely love Klass straight leg trousers! Have been buying them for a number of years now. I always have the black and navy as well as I’ve bought the check/plaid ones this season. They fit perfect... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Good company had quite a lot of dresses trousers shirts and tops over last few weeks Disappointed with one top not sewn correctly around top emailed and told them no response this is only item had... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z odzieżą damską
  2. Sklep odzieżowy

O Klass

Napisane przez firmę

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

Napisane przez firmę

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £30

Get free 48 hour tracked delivery on all orders over £30

Dane kontaktowe

Promotion box for Klass

Get 15% Off Your First Order

Love shopping? Get 15% off your first order when you sign up to email.


4,7

Doskonała

Wynik TrustScore: 4.5 na 5

30 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 84% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Really pleased item was to big so sent…

Really pleased item was to big so sent it back and within a few days I had my refund great service thank you

16 kwietnia 2026
Logo Klass

Odpowiedź od Klass

Good Afternoon Margaret, thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Oceniono na 5 z 5
Logo Klass

Odpowiedź od Klass

Good Afternoon Lorna, thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Oceniono na 5 z 5

Look goodbin Klass!

So simple to order and keeping customer informed on delivery.

15 kwietnia 2026
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Odpowiedź od Klass

Good Afternoon, thanks for your kind feedback. I'm glad to learn that you are happy with our service ad I hope we can welcome you back again soon!

Oceniono na 5 z 5

I really love the clothes I am an 83…

I really love the clothes I am an 83 year old lady but like to be as modern as I can without looking like mutton dressed as lamb.i always find something that I like.

1 kwietnia 2026
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Odpowiedź od Klass

Good Afternoon Julie, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Oceniono na 5 z 5

Many lovely clothes to choose from and…

Many lovely clothes to choose from and fairly priced. My items arrived quickly and were packed well. I have kept the cardigan but returned the gilet as it was too large. Easy return procedure.

13 kwietnia 2026
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Odpowiedź od Klass

Good Afternoon Liz, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Oceniono na 5 z 5

It arrived in good time & fit well &…

It arrived in good time & fit well & good quality

1 kwietnia 2026
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Odpowiedź od Klass

Good Afternoon Denise, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Oceniono na 5 z 5

Size and quality great

15 kwietnia 2026
Logo Klass

Odpowiedź od Klass

Good Afternoon Janet, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Oceniono na 5 z 5

Order lots from here

Order lots from here, always good sizing, quality materials and speedy delivery. Looking forward to the summer collection.

5 marca 2026
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Odpowiedź od Klass

Good Afternoon Jill, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Oceniono na 3 z 5

Delighted with most of the items I…

Delighted with most of the items I ordered. However returning an item is a nightmare !! Or at least trying to!

15 kwietnia 2026
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Odpowiedź od Klass

Good Afternoon Teresa,

I am glad to hear you were happy with some of your order.

However, I am sorry to hear you are having trouble with our returns process. You can call our customer services team on 0333 996 0014 and they will be more than happy to help.

Oceniono na 5 z 5

Excellent quick service

Excellent quick service. Great range of cloths, fast delivery.
The 2 white tops i ordered fitted lovely and reduced, do great value!.

15 kwietnia 2026
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Odpowiedź od Klass

Good Afternoon Karen, thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Oceniono na 5 z 5

Really Good Service

Really good service received from Klass - orders are acknowledged promptly, despatched almost by return and received within days. Items are carefully/neatly packaged. In the event an item is not suitable, for whatever reason, refunds are processed quickly - especially when taken to a local Klass location. Very pleased with service received.

9 kwietnia 2026
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Odpowiedź od Klass

Good Afternoon Susan, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Oceniono na 5 z 5

Easy to order

Easy to order, arrived on time and it is the same as expected. Top notch!

13 kwietnia 2026
Logo Klass

Odpowiedź od Klass

Good Afternoon, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Oceniono na 5 z 5

True to size and fairly quick delivery

True to size and fairly quick delivery. I mostly look at the sale items but have also bought instore. Though u wish they would do more plain colours as I often like the style but not the fabric of the clothes. Im not a fan of big flowers.

30 marca 2026
Logo Klass

Odpowiedź od Klass

Good Afternoon, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Oceniono na 5 z 5

Lovely service and tops

14 kwietnia 2026
Logo Klass

Odpowiedź od Klass

Good Afternoon Jan, thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Oceniono na 5 z 5

I was looking for a dress to wear at my…

I was looking for a dress to wear at my grandaughters wedding .
I ordered two to try . They were both beautiful and well made . One I liked just a little more than the other . I returned one for a refund .I found it very easy to follow the return instructions. My refund appeared back in my account within days .
I am very happy with the quality of Klass clothing and wouldn't hesitate to use them again .

31 marca 2026
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Odpowiedź od Klass

Good Afternoon Linda, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Oceniono na 5 z 5

Order was delivered very quickly and on…

Order was delivered very quickly and on time. Quality good.

14 kwietnia 2026
Logo Klass

Odpowiedź od Klass

Good Afternoon Margaret, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Doświadczenie Trustpilot

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