Klarity Cancer Screening Recenzje 

369
Wynik TrustScore: 3.5 na 5

3,6

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I would not work with this company again. They give false accusations yet they don't have the necessary training to prevent their paranoia. Avoid at all cost! UPDATE: I love how this company attem... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Booked 2 lat flows at short notice (arrived in less than 2 days) to take abroad and use for the return home requirement. App used was fine, only stress was slow internet speed which meant we had to tr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really good experience with standard antigen tests with video call needed for family of 4 to travel to USA. Charlotte explained everything step by step and made us feel at ease throughout the whole pr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Wir hatten eine Kreuzfahrt mit Start von Singapur aus gebucht und benötigten für uns 10 Personen einen kurzfristigen Coronatest. Mit dem 10er Lizenzpaket hatten wir eine kostengünstige Lösung gefunde... Zobacz więcej

Informacje dotyczące firmy

  1. Konsultant ds. zdrowia

Napisane przez firmę

Klarity provides cancer screening programmes.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

369 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(369)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
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Oceniono na 5 z 5

Super easy

Super easy, used multiple times and always efficient!

1 lutego 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Siobhan,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 4 z 5

Used Klarity for recent trip to Lanzarote

Used Klarity for recent trip to Lanzarote, test was easy to complete and got results certificates back within 10 mins, will definitely use Klarity for any future trips where tests are required

31 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear George,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 4 z 5

Easy to use & quick turn round

Ordered two LF tests for use as day 2 tests on our return from Austria. They arrived promptly and the kits & the app were easy to use. The only problem was mixing up the two tests - the test number I entered in my passenger locator form was the test my wife used and visa versa. I only discovered this when the test certificates arrived. Test results arrive within an hour.

30 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Tony,

Thank you for taking the time to leave us a review.

Sorry for mixing up the two tests.

We really appreciate your review and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Speedy service

Speedy service - lateral flow certificate received within 1 hour.

30 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Customer,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Brilliant service from start to finish…

Brilliant service from start to finish would highly reccomend this 1st class company

27 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear John,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

3 days test to arrive almost instant…

3 days test to arrive almost instant results after sending test back day two antigen test

27 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Peter,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Very fast

Very fast - test kit arrived within 3 days. I uploaded my results and had my certificate within 30 minutes! Will definitely use again.

27 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Hello Lynne,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Did what is said on the tin

Bought 2 Lateral Flow tests, originally for pre-departure, but then used them as Day 2 tests as the rules had changed. Results uploaded OK and we got confirmation back via email within 2 hours.

26 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Hello Graham,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 1 z 5

Test reference numbers don't work

Bought two tests before we went away, they arrived the day before we flew all good there. When we Filled in our PLF for our return the test reference numbers don't work 😡 contact phone number doesn't work and I'm still waiting for a reply to my email- we arrived home two days ago. We had to buy a second set of tests so we could come home so we're now out of pocket

25 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Amanda,

Thank you for taking the time to leave a review of your experience.

Sorry that you have not received any feedback on your inquiries so far.
Currently I cannot see an open email with your request in our system.

Please email hello@getklarity.shop for the team to look into this for you.

Kind regards,
The Klarity Team

Oceniono na 5 z 5

Ordered self test kit and it Arrived on…

Ordered self test kit and it Arrived on time. Very clear instructions how to do a test and how to submitt information related to self testing kit. Results were back within half an hour l. Would use it in the future!

23 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Jurate,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Excellent service

Excellent.Two day LFT Covid tests very simple to use as is logging in and recording the test results. Certificates came back promptly within a very short time (half hour or less). Very impressed and we would use again and highly recommend. Thank you for your efficiency and promptness

18 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Hello Angiemaryjo,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Excellent service

Ordered Day 2 tests late Friday (for our very last minute holiday) and they arrived by courier on Sunday! Easy to use app, clear instructions, and certificate arrived promptly by email. Stress free, would recommend.

18 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Nicola,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Easy

Very quick email response when testing requirements changed.
Originally bought antigen tests to take away as UK pre-departure tests but instead used them as day 2 arrival tests.
Process for doing the test and getting results was simple with a certificate response within an hour.
The app worked well.

17 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear David,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Took a Antigen Rapid Test to meet the UK Day2 LAteral Flow test requirement

Took a Antigen Rapid Test to meet the Day2 lateral test requirement in force in the UK. The process is straightforward particularly if you are familiar with the NHS tests. Followed the tutorial in the Klarity app which includes the 15 minute timer. Photographed the test, answered a few questions and the certificate came through in minutes. Very impressed.

11 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Gerry,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Excellent customer service and testing

First time that I have used Klarity. My first contact with them was when I sent an email to customer support on boxing day asking some questions about the different tests. I received a detailed and friendly personal response in less than half an hour. I bought the tests as o was impressed with the customer support. I installed the app and watched the video on what to so. We performed the tests a day or so ago and use the app to upload the information needed. Certificates were back in the app about 15 minutes later. I am really impressed with the service and I will certainly use Klarity again if I need Covid tests to travel. Thank you very much indeed.

11 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Graham,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 1 z 5

Very disappointed / stressful experience

Really disappointed with this 'service'. Ordered the basic+ test whilst overseas in the States, and couldn't see an option to upload a COVID-19 test. Contacted customer services and had no response, so spent time frantically trying to get a test done in New York to fly home, which was stressful.

Have since contacted Klarity twice via email and have still had no response. Would not recommend!!

Emily

11 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Emily,

Thank you for taking the time to leave a review of your experience.

Sorry that you have not received any feedback on your inquiries so far.
Currently I cannot see an open email with your request in our system.

Please email hello@getklarity.shop for the team to look into this for you.

Kind regards,
The Klarity Team

Oceniono na 1 z 5

A very distressing experience with this company

A very distressing experience with this company.
We paid extra for an on-line appointment with a clinician and confirmed during the appointment that we were both negative. However, the clinician forwarded the wrong certificate for one of us, ie. "inconclusive".
Sheer panic ensued for 45 minutes, in which we tried to contact Klarity and then TUI, who were helpful but advised that if we were still unable to make contact, we should book another test. We were just about to do this when the correct certificate came through. The experience spoiled our last day and definitely marred our holiday.
Klarity point blank refused to give a refund, first saying that the clinician had sent the correct certificate through "within a few minutes" and later when challenged, saying that it had been sent through within 60 minutes. Very poor experience and will not use this company again.

10 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Sir/Madam,

Thank you for taking the time to review our services.

After investigating your case we can confirm that you received the correct results on time within 45 mins.

Sorry for feeling like bad service to you.

Kind regards,
The Klarity Team

Oceniono na 1 z 5

Test did not arrive!

We ordered a rapidtest at the 26th of Dec. I get that there were Holidays in between but the website specifically said that they were still sending in between those days. Still has not arrived till now.

Never again!

4 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Mia,

Thank you for taking the time to leave a review of your experience.

Apologies that DPD did not deliver your test kits on time, please inform us when you received the parcel and and we will check if a refund is possible.

Hello@getklarity.io

Kind regards,

The Klarity Team

Oceniono na 5 z 5

Excellent service !!

This was the first time we had used Klarity for our pre-departure to UK flight. We had brought the Basic Antigen lateral flow tests we bought from Klarity to Greece, and took our tests there before our return. We uploaded the photo of our results on the Klarity app and within 15 minutes, we received our certificates in PDF form through email. Customer service through email has also been fantastic - thanks to Julia who answered my questions so promptly. We will continue to use this company for all our travel-required-tests if they maintain the standard of their excellent service.

2 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Hello Hannisze,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,

The Klarity Team

Oceniono na 1 z 5

This company is awful!

This company is awful!! You’re so quick to take my money but won’t respond to any emails and your number on the site does not work.
I have sent my test off and had no response within 24 hours!!!!!
I have already emailed yourselves twice and still no response.
What a complete waste of time and money!!!

2 stycznia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Amy,

Thank you for taking the time to leave a review of your experience.

I am sorry to hear that no one answered your emails.

I can't find any unanswered email under your first name.
If you have any further questions, feel free to contact us again: Hello@getklarity.shop

Kind regards,
The Klarity Team

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