Klarity Cancer Screening Recenzje 

369
Wynik TrustScore: 3.5 na 5

3,6

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I would not work with this company again. They give false accusations yet they don't have the necessary training to prevent their paranoia. Avoid at all cost! UPDATE: I love how this company attem... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Booked 2 lat flows at short notice (arrived in less than 2 days) to take abroad and use for the return home requirement. App used was fine, only stress was slow internet speed which meant we had to tr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really good experience with standard antigen tests with video call needed for family of 4 to travel to USA. Charlotte explained everything step by step and made us feel at ease throughout the whole pr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Wir hatten eine Kreuzfahrt mit Start von Singapur aus gebucht und benötigten für uns 10 Personen einen kurzfristigen Coronatest. Mit dem 10er Lizenzpaket hatten wir eine kostengünstige Lösung gefunde... Zobacz więcej

Informacje dotyczące firmy

  1. Konsultant ds. zdrowia

Napisane przez firmę

Klarity provides cancer screening programmes.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

369 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(369)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

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Oceniono na 5 z 5

No problem at all easy to do…

No problem at all easy to do certificate came back within minutes would recommend.

5 maja 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Peter,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Live testing excellent speedy service

3 out of our 5 parties completed our tests this morning - very simple and easy to follow . Sympathetic to the circumstances as I was testing a vulnerable adult and friendly doctor.

4 maja 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Dawn,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

The test went extremely smoothly.

The test went extremely smoothly.
The observer was very pleasant and clear with the introduction

2 maja 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Ian,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

So easy

So easy, staff talk you through the test and put you at ease, straight forward easy test .I would recommend this service to anyone, Had my certificate back within 10 minuets GOOD VALUE FOR MONEY.

2 maja 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Gary and Sian,

Thank you so much for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Fast response - easy to use

Used Klarity for my teens lateral flow certificates to fly to Turkey (pcr wasnt necessary) emailed a few questions as felt a bit apprehensive re requirements and needed advice…All went smoothly - fast response - we recommend!!

26 kwietnia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Claire,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Brilliant again

Brilliant again. So friendly and efficient, hard to believe! Thank you

26 kwietnia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Bernard,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Supervised covid test for USA

Had to have a supervised covid test to travel to USA. Logged on easily and someone joined almost straight away. The clinician allowed me and my boyfriend to take our tests at the same time, the process was easy and we received our certificates within 5 minutes. Will definitely recommend to friends and family!

24 kwietnia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Emily,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Thanks

Thanks. I was nervous as I have to get back home where needs a negative result. Even with my nerves, test successfully done, and speedy certificate issued. Thanks again

23 kwietnia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Petros,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Nice friendly lady I’m not good with…

Nice friendly lady I’m not good with technology but this was easy to do thank you

17 kwietnia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Irene,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

A positive experience for our negative tests ;)

Really good experience with standard antigen tests with video call needed for family of 4 to travel to USA. Charlotte explained everything step by step and made us feel at ease throughout the whole process. Certificates came through quickly once our negative tests were verified. Would definitely recommend.

9 kwietnia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Louise,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

This was so easy to use

This was so easy to use, with very friendly person witnessing the tests, talked through everything and was patient would recommend Klarity ( but hopefully won’t have to once everything gets back to normal) but good service not to pricey and easy to use and deal with.

4 kwietnia 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Ken,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Really helpful and clear process

Really helpful and clear process.
We were able to do all of our tests back to back even though our appointments were a bit spread out.

31 marca 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Kelly,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Klarity done a great job on getting my…

Klarity done a great job on getting my travel pass, I highly recommend them. Great customer service when emailing any questions I had they got straight back to me. Great job

27 marca 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Martin,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

I would definitely recommend Klarity…

I would definitely recommend Klarity based on my experience. I was connected straight away and spoke to a very pleasant assistant who gave very precise and clear instructions on what to do. My husband also had an appointment for later but she was able to test both of us at the same time which was really helpful.
Our test results came through as soon as the test was completed.
I would call that excellent service

21 marca 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Brenda,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 1 z 5

Emails now being ignored

Emails now being ignored. Set up an online appointment and in order to do so had to open test cassettes to get the QR code. Once appointment was set up I received an email saying do not open the test cassette!! Contacted Klarity and I am told it’s ok to use them, I then looked online to find out the the cassettes can only be used up to 60mins after opening. I again emailed Klarity to be told “the higher ups” said it’s ok to use the cassettes. I then emailed back saying that as these tests are needed 1day before my flights that I am not accepting that information and can they send me details from the manufacturer confirming that the tests will be viable. I have also requested new cassettes and now my emails are being ignored. I will now have to organise another set of tests as I am not prepared to accept that these tests will be viable. Extremely unhappy with Klarity and will advise anyone considering using them to look elsewhere.

** reply to Klarity statement below**. This is entirely an accurate review, 1) the email you refer to saying not to open the cassette was in fact sent after I was instructed to open the cassette to book an appointment.
2) I have received replies to my emails however my questions were unanswered, in fact I was told the open cassettes are ok to use, then when I asked for confirmation of this from the manufacturer I received no reply. Which has still yet to be answered.
3) I then left a review here and guess what I got a reply however, the only question partly answered out of all my questions was regarding the statement made by Klarity that I could just use another cassette. I have questioned that I can use an NHS cassette.
4) I have now received a email from Klarity asking me to send a photo of the cassettes I have at home and I am waiting on the reply.
So Klarity this is an accurate review, and I now wait to find out if I can use the NHS cassettes that I have at home, or of you are going to send me out 2 new cassettes to carry out these tests. I would also suggest that Klarity remove from their appointment booking the requirements to link the QR code to appointments thus meaning that this situation would not have arisen. Finally you can obviously see my emails so please answer all my questions, and have a look at some of the responses I have received, it’s like no one has actually taken the time to properly read them.

17 marca 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Hi Christine,

Thank you for taking the time to leave us a review.

We would appreciate that you revise your review as this does not represent an honest review of the service we offer at Klarity. Our customer care team responded to all of your inquiries regarding this matter. After checkout you received an email highlighting not to open your test device packet and were also responded to by the customer care team on several occasions.

If you would like to speak further about this please email our customer care team who will direct you to higher management to go through the next steps with you.

Kind Regards,

The Klarity Team

Oceniono na 5 z 5

Easy to use and a quick turn around to…

Easy to use and a quick turn around to get certification. I definitely recommend!

11 marca 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Chantal,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 5 z 5

Easy to do

Easy to do, fairly priced and our certificates arrived really quickly.

11 marca 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Tanya,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

Oceniono na 1 z 5

Waited an hour and 45 mins yet no one…

Waited an hour and 45 mins yet no one could even be bothered to answer the video call. Their helpline number isnt valid. Avoid.

8 marca 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear M D,

Thank you for taking the time to leave a review of your experience.

I am sorry to hear that no one showed up to your appointment. We are unable to locate your details currently via TrustPilot.

Please email us to discuss this further if you wish to.

Hello@getklarity.shop

Kind regards,
The Klarity Team

Oceniono na 5 z 5

Step by step guide

Step by step guide, easy to use, very efficient

8 marca 2022
Opinia niezależna
Logo Klarity Cancer Screening

Odpowiedź od Klarity Cancer Screening

Dear Linda,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,
The Klarity Team

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