Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Called the company beforehand to see how long it would take for an item to arrive, spike with Matthew he was lovely, friendly & really helpful!! I placed my order on the Thursday expecting it to ar... Zobacz więcej

Oceniono na 1 z 5

Would not use again ,they have not got what they are selling , you order then they out source the goods , this is not made plainly clear for the publlc to make an informed decision leading to very ba... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Not filling me with confidence after spending a lot of money and cant even answer the phone! Full mail box constantly, not what you'd expect from a professional company. Emails ignored, last chan... Zobacz więcej

Oceniono na 5 z 5

Applied for some Ao sponsorship for our boys team and we were successful! Chose the black Nike kit and initials and numbers. All very easy in terms of ordering, obtaining advice and delivery wa... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep piłkarski

Napisane przez firmę

UK’s leading teamwear specialist. Supplying Nike, Puma, Joma & More. We have everything your team needs to look smart, train hard and stay focused on winning!


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

481 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 88% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Amazing

Called the company beforehand to see how long it would take for an item to arrive, spike with Matthew he was lovely, friendly & really helpful!!
I placed my order on the Thursday expecting it to arrive Tuesday following week & arrived the next day!!
Amazing customer service & experience will defo use again!!

9 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great support service!

The Customer Service Manager, Matthew, was really helpful and managed to resolve a problem with my order really efficiently. Great service.

4 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Called KitKing, customer service 5*

Called KitKing as needed shorts at very 'short' notice and very helpful customer service, went through the options available to me and delivery times etc. Enquired about quick delivery and they helped me with everything needed. Would recommend.

4 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service. Our account manager, Arran is always willing to help and offers a high level of support.
Kit supplied is great quality

4 marca 2026
Opinia niezależna
Oceniono na 1 z 5

I placed an order for 2 adidas T-shirts…

I placed an order for 2 adidas T-shirts on 13th of January and still have not received by Feb 25th! Had I known they didn’t have the items in stock and they had to order from adidas themselves then I would have cut out the middle man and ordered direct from adidas myself. Week after week I receive false promises of the items getting sent to me. I will never use this company again; here’s hoping I can get a refund!

25 lutego 2026
Opinia niezależna
Logo KitKing.co.uk

Odpowiedź od KitKing.co.uk

Hi Claire

Thank you for reaching out about your order. We are sorry that you have not received your order yet. The shirts were ordered in from Adidas for you but due to an unforeseen delay, were only received yesterday. We are pleased that our Customer Service Team has since been in contact and that your order was despatched yesterday as well.

Once again, thank you for leaving your review.

Kind regards
The Team @ KitKing

Oceniono na 1 z 5

Sizes are wrong and very long wait for your order

Ordered a jacket for my 10 year old, its so small it fits my 6 year old. Refusing a return or replacement.

20 lutego 2026
Opinia niezależna
Logo KitKing.co.uk

Odpowiedź od KitKing.co.uk

Hi Jayne

Thank you for leaving a review. We are sorry that the garment does not fit and we understand how frustrating this must be. Sadly, as this is a personalised garment, (i.e. a Puma garment with the club badge printed onto it), it cannot be exchanged or returned, as per the Ts and Cs.

Once again, thank you for taking the time to reach out and leave your feedback.

Kind regards
The Team @ KitKing

Oceniono na 4 z 5

My order was lost by Royal Mail

My order was lost by Royal Mail. But the customer service by The Hot Water Bottle Company was excellent. Very helpful and quickly responded to my enquiries. I am now waiting for a replacement to arrive.

11 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic service as always from Alex…

Fantastic service as always from Alex and the team at KitKing, we had a super last minute request and they were able to ensure we had everything on time and fully present and correct first time. Can always be relied upon to get the job done quickly and to budget.

16 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Would not use again

Would not use again ,they have not got what they are selling , you order then they out source the goods , this is not made plainly clear for the publlc to make an informed decision leading to very bad experiences .
Do your self a favour order else where if you want your goods this season.

31 stycznia 2026
Opinia niezależna
Logo KitKing.co.uk

Odpowiedź od KitKing.co.uk

Hi Allan

Thank you for taking the time to reach out and leave a review - we are sorry that you are unhappy.

Whilst we do stock hundreds of thousands of products, we do also sell teamwear garments that we do not stock locally. We work with a number of brands, including Nike, Adidas, Puma and Joma and it would not be possible to store everything that they sell in our warehouse. We do display estimated lead times for garments that we do not hold in our warehouse, to help keep customers aware of the estimated lead times. We are sorry that you did not see the estimated lead times.

We have ordered your shorts in for you from Adidas and they should be with us in around a week from now - upon receipt, we will send the order to you as quickly as possible.

Once again, thank you for taking the time to reach out and leave a review. If you would like to speak to anybody in our Customer Services team, please do reach out by email to sales@kitking.co.uk and a member of the team will do their best to help.

Kind regards
The Team @ KitKing

Oceniono na 5 z 5

I was successful in a competition and…

I was successful in a competition and was lucky to win £500 which I purchased my football team a 1/4 zip top each. The communication and support was amazing and delivery was quick and precise. Appreciate the items and will be looking for further purchases in future.

5 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great service

Have tried ordering some jackets from a number of websites and nothing but issues found KitKing and and spoke to Matthew and can’t thank him enough for his guidance and help , have now placed another order with Matthew for some tops . Highly recommend

28 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

World class customer service

After being let down by several companies over different orders, it was refreshing to work with KitKing. Being able to speak to someone on the phone in today’s world is rare but very much required. Matthew’s customer service was nothing but excellent and he went out of his way to not only provide recommendations but to keep me updated. Thank you, this kind of service goes a long way and as a result I will be using them going forward for all orders.

28 stycznia 2026
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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