Very disappointing experience
Very disappointing experience. The shipping cost was over €9, which is already high, but what makes this worse is that the delivery time is extremely long at 10–17 business days. This information was not clearly highlighted during the ordering process, and that feels misleading. If a customer is expected to wait this long, that should be stated clearly before purchase, not buried afterward.
I would not have placed the order under these conditions. A sales contract should not be based on terms that are not properly disclosed upfront. Yesterday I requested a refund.
They only mentioned the 10–17 business day delivery time in their email reply, which was the first time I was informed about it. They also completely ignored my refund request and did not address it at all.








