I had ordered something extra but it wasn't delivered, nor did I receive any information about why it wasn't included, and I didn't get a refund either. There were also extra costs for customs. So, no... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Zobacz więcej
Reakcja na opinię
Received my order and couldn't be happier. Kitchway went above and beyond to find my order as DPD were sending it back. Good quality stirring paddle stainless steel, very robust and sturdy. Thanks for... Zobacz więcej
Reakcja na opinię
Customer Service very good Service very good Pricing reasonable delivery I would expect a bit quicker that is me I like next day deliveries or 2 days if possible as I am last minute person... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping
Dane kontaktowe
Darenth Road, N16, London, Zjednoczone Królestwo
- 020 3519 0267
- cs@kitchway.co.uk
- kitchway.com
4,0
Dobra
221 recenzji
Odpowiada na 69% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fast and great service
7 grudnia 2023
Odpowiedź od Kitchway
Hi Ben
Thanks for taking the time to leave us a review. It's very much appreciated.
We look forward to seeing you again.
Abraham & Team
proper washing machine
great product at a great price. Struggledd to findd a top loader washing machine local so turned to these people and spot on ust what we needed.
28 listopada 2023
Odpowiedź od Kitchway
Hi Jason,
Thank you for taking the time to leave us a review.
We are pleased to hear that you were satisfied with our product, pricing, and service.
We hope to have the opportunity to serve you again soon.
Best regards,
Abraham and the Team
The tracking system is none exsistant…
The tracking system is none exsistant and I still haven't received my order.
4 grudnia 2023
Odpowiedź od Kitchway
Hi Faye,
Thanks for taking the time to leave us a review. I am sorry to hear that you have not received your order; I sent an e-mail this morning with the tracking, which shows that it was left two days after your order was placed.
I look forward to hearing from you.
Kind regards
Abraham
Odpowiedź od Kitchway
Hi Paul,
Thanks for taking the time and leaving us a review it's very much appreciated, and we look forward to serving you again in the near future.
Kind regards
Abraham
The Products we purchased were great
The Products we purchased were great - Exactly as described.
9 listopada 2023
Delivered to timeline and excellent…
Delivered to timeline and excellent customer service. I originally could not find the packages and the supplier quickly sent me a picture - Well packaged and great product
1 listopada 2023
Opinia niezależna
Best service ever from start to finish
19 września 2023
Opinia niezależna
Odpowiedź od Kitchway
Hi Chris,
Thanks for taking the time to leave us a review. It's very much appreciated.
We look forward to serving you again.
Abraham & team
Odpowiedź od Kitchway
Hi Graham,
Thank you for leaving us a review. We appreciate your feedback and look forward to serving you again soon.
Best regards,
Abraham and the team
No one buy from there i spend 71£ i no…
No one buy from there i spend 71£ i no receive my order from 5 day when i call now they said me out of stoke
Plz no one buy any iteam from them no free delivery
5 sierpnia 2023
Opinia niezależna
Odpowiedź od Kitchway
Hi Harjinder,
Thanks for your feedback, and please accept my apologies for the issue you had with your order.
I want to clarify a few points. Firstly, we reached out to you to say that the items are out of stock, and I even followed up by email and via chat to ask If you would like to go with the alternative option.
Today, you called to ask, and I mentioned again that they were on backorder and offered the alternative; you then asked for a refund, which was immediately issued.
Regarding the free delivery, that's not correct; delivery is free to the UK Mainland for any order above £54 Inc VAT.
I apologise again for the inconvenience caused here.
Abraham
Kitchway Team
Fantastic quick service and delivery to…
Fantastic quick service and delivery to Northern Ireland, ordered Tuesday and delivered on Thursday
24 lipca 2023
Odpowiedź od Kitchway
Hi Annemarie,
Thanks very much for taking your time to leave us a review.
I'm glad that we manged to meet your expectation, and we look forward to serving you again.
Abraham & the Kitchway team
Amazing service .
23 lipca 2023
Odpowiedź od Kitchway
Thanks very much for your kind review Mrs Tarleton.
We look forward to serving you again.
Abraham & the team
Absolutely brilliant service had a…
Absolutely brilliant service had a problem but was solved straightaway I will say customer service girl was very rude abrupt besides that you can’t fault there service
26 czerwca 2023
Odpowiedź od Kitchway
Hi Mohammad,
Thanks for the kind review, and it is great to hear that you were happy with our service; the girl was new at the time, so she lacked confidence and was not trying to be rude.
If you could add some stars to reflect, that would be appreciated.
Kind regards
Ab
Product arrived on time as promised
28 czerwca 2023
Opinia niezależna
Very good service quick and great price
18 czerwca 2023
Very good food
Very good food. Clean, cosy and hassle-free atmosphere. Everything was just a real pleasure. Would highly recommend a visit.
8 czerwca 2023
Opinia niezależna
Excellent customer service
Product was faulty
But customer service is great
So I have amended my initial review!
5 czerwca 2023
Quick and Efficient Service and…
Quick and Efficient Service and delivery - would recommend.
31 maja 2023
Opinia niezależna
Odpowiedź od Kitchway
Hi Jayne,
Thanks very much for taking the time to leave us a review, it's greatly appreciated! and was a pleasure to work with you so far.
I look forward to serving you again.
Abraham & Team
I bought things too big by mistakes and…
I bought things too big by mistakes and they very helpful and quick to adjust
Thank you
8 maja 2023
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.