Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

My items haven’t arrived 2 weeks after ordering. No response to my email requests for updates or phone. Phone contact number on website takes you through to a mobile without a kitroom message so it fe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My order arrived this morning and I'm delighted with it. Everything was very easy and straightforward in my dealings with Kit-room.co.uk. It's my first order. I had been a little concerned when I didn... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Emailed the company about a slight delay in receiving my order. Email was returned almost immediately explaining they were waiting on a delivery and my order would be dispatched shortly. My order was... Zobacz więcej

Oceniono na 5 z 5

We ordered the footless sock sleeves, item arrived really quickly and I am impressed with the quality. Can’t comment on durability as they are for a present and haven’t been worn yet. Once worn, I’m s... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep sportowy

Napisane przez firmę

KitRoom your one stop shop for all of your new sports equipment and training aids. Click here for the latest Football, GAA, Golf & other sporting equipment.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

184 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

First class service

I have used Kitroom quite a lot and have always found their service to be first class. Everything always arrives in the time frame given when ordering and is very good quality.we received two football kits recently and have no complaints at all.

29 września 2023
Opinia niezależna
Oceniono na 5 z 5

Football sock sleeves

We ordered the footless sock sleeves, item arrived really quickly and I am impressed with the quality. Can’t comment on durability as they are for a present and haven’t been worn yet. Once worn, I’m sure we will be ordering different colours

26 września 2023
Opinia niezależna
Oceniono na 5 z 5

SwimTech Poncho

Recently Purchased a SwimTech microfibre poncho. Item arrived within stated time. Very happy with purchase and service provided. Would buy from KitRoom again.

30 września 2023
Opinia niezależna
Oceniono na 5 z 5

Brilliant service

Brilliant service, my purchases arrived within 2 days of me ordering them. They are great quality. I will definitely be ordering from the kit-room again! 👌

21 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

We have still not received our items…

We have still not received our items and have no idea when it will arrive. Really disappointed as it was for my son's 50 th birthday.

27 lipca 2023
Opinia niezależna
Logo KitRoom

Odpowiedź od KitRoom

Hi Andrea

Thank you for your feedback and for bringing this to our attention. I understand your frustration and disappointment, especially considering that the order was intended for a significant occasion, your son's 50th birthday.

We deeply apologise for the inconvenience you've experienced due to the delay in delivery. As explained in a previous email there was an unfortunate oversight from Parcelforce which led to the initial delay. I would like to assure you that we took your concerns seriously and acted promptly to rectify the situation.

Upon your feedback, we dispatched your order first thing on Monday and, upon checking the delivery status today (2nd August), we confirmed that your package was successfully delivered this morning. As it seems, due to your absence, it was received by a neighbour.

While we are relieved that your order has reached your vicinity, we understand that the experience didn't meet your expectations, and for that, we are truly sorry.

We take your feedback to heart as we strive to improve our services. Should you have any further concerns or if there is anything more we can assist you with, please do not hesitate to get in touch.

Again, we appreciate your patience and understanding in this matter, and we sincerely apologise for any distress caused.

Sean

Oceniono na 5 z 5

Came across kitroom when searching for…

Came across kitroom when searching for a macron t shirt ,and I'm so pleased I found it ,great price for the items I was looking for and the delivery was quicker than I expected,I I will definitely shop again with them

20 lipca 2023
Opinia niezależna
Logo KitRoom

Odpowiedź od KitRoom

Hi John,

We can't thank you enough for this wonderful 5-star review. We're thrilled to hear that you had such a positive experience with our store and found the Macron T-shirt you were looking for. It is our primary aim to provide quality items at great prices, so your feedback validates our efforts.

Your comments about the delivery speed are especially appreciated. We understand that getting purchases on time is essential to our customers, so we always strive to meet and exceed delivery expectations.

We're grateful for customers like you, and we're looking forward to serving you again. In the meantime, don't hesitate to reach out if you have any other needs or queries. We're always here to help.

Thank you once again, John, for choosing Kitroom and sharing your experience. We value your business and appreciate your support.

Best regards,

Sean

Oceniono na 5 z 5

Fast

Ordered gloves. They came the next day. Packaged well. Fast and secure

12 lipca 2023
Opinia niezależna
Logo KitRoom

Odpowiedź od KitRoom

Dear Tommy,

We're delighted to hear that you had a positive experience shopping with us, and that your gloves arrived quickly and securely. We strive to provide our customers with top-notch service, and your feedback is an essential part of that process.

Your satisfaction is our top priority. We hope you're enjoying your new gloves and that they're serving you well on the field!

We appreciate your five-star review on Trustpilot and your support for our business. It's customers like you who make what we do worthwhile.

Looking forward to serving you again in the future, Tommy. If you ever need assistance with anything else, don't hesitate to reach out to us.

Sean

Oceniono na 5 z 5

Ordered sock sleeves for kids

Ordered sock sleeves for kids , fantastic quality , very quick delivery.

I did have to send my first order back just due to being too small, only gripe is it’s not free returns you have to pay but apart from
That can’t fault what I got .

3 lipca 2023
Opinia niezależna
Logo KitRoom

Odpowiedź od KitRoom

Hi Clare

Thank you so much for leaving us a 5-star review. We are thrilled to know that you found the quality of our sock sleeves fantastic and appreciated our quick delivery.

We truly understand that finding the perfect fit can sometimes be a challenge, especially when shopping online for kids. I'm sorry to hear that your first order didn't quite work out in terms of size. We appreciate your understanding and patience in this matter.

Your feedback regarding our returns policy has been duly noted. We always strive to improve our services, and we will certainly take your feedback into account as we review our policies and procedures.

Apart from this, we're delighted that you're satisfied with your purchase, and we hope to serve you again soon. Don't hesitate to reach out if you have any more needs or queries.

Thank you again for choosing us and sharing your experience. We appreciate your business and support.

Sean

Oceniono na 4 z 5

Shinguards

Order arrived in great time. Slight machine mark on top of 1 of the shinguards that I had to file out a sharp edge hence the loss of 1 star. Apart from that great wee product and no doubt one off damage

15 maja 2023

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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