I bought 2 different sizes of the same item because I wasn’t sure which size would fit me better, my plan was to return one. How wrong was I. You are told to email them when you want to return somethi... Zobacz więcej
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The product is cheap and flimsy and you have to cover the cost of postage to return which is actually more than the product is worth that you bought from them. So don’t buy unless you want to be £40 o... Zobacz więcej
Made the order then saw the reviews so was very worried. However my experience with the company was very good. Had very quick and polite response from them and the product arrived within 2 weeks from... Zobacz więcej
Absolute scam 1.The hairdryer came in a different box and not in a box named "kissproof"as advertised on website 2.The hairdryer has got different colour from what advertised on website 3.The ha... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProofKiss inspires confidence and celebrates the strength of women
Dane kontaktowe
Zjednoczone Królestwo
- kissproof.co.uk
W ostatnim czasie nie zapraszano do recenzowania
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Quick responses and full refund received
It took a long time to arrive. The hair dryer lasted 4 uses before it started overheating and then stopped. We asked for a full refund. At first they refused saying it was outside the 30 day limit. They responded very quickly on each occasion and after a polite protest that it should still be working long after the 30 days. Our money has been fully refunded. Thank you Kissproof.
Absolutely awful company
Absolutely awful company. Do not buy from them.
Cheap products coming from China.
You try and return and they email back and fourth for ages trying to avoid any kind of returnage. Never dealt with such a bad company before and I've learnt my lesson by losing £130.
They want you to return to a random place in France or Morocco. It's all very dodgy
The hair drier I ordered came but blew…totally waste of money ...useless products
The hair drier I ordered came but blew up straight away when plugged in....do not use this company ...really shytecof all shytes....no wonder China is going well, they scam all our money....
I would give them 0 stars
I would give them 0 stars. I ordered a hairdryer 2 weeks ago and it hasn’t arrived.
I checked the tracking app and discovered that it was being shipped from China. At no time was I made aware that thus was the case. I tried phoning and emailing it no response. ONE GREAT BIG SCAM.
A V O I D.
Do not order from this company I got…
Do not order from this company I got sucked in by the good reviews the hairdryer I ordered did not do what it said, left my hair more frizzy then ever, and took ages to dry! I emailed them to say I wanted to return as it had a 30 day money back to be told I had to send it back to CHINA!!! no where on their website says it’s from China, I argued this but they were not helpful at all it was going to cost me half what I paid for the item to return it! Absolutely disgusted with this site AVOID at all cost
DO NOT ORDER FROM THIS COMPANY.
If I could give a zero I would. We purchased the hair dryer, straightener and automatic curl package. 1. The hair dryer didn't come in a box but bubble wrap 2. The straighteners were cheap and the buttons hard to push 3. The curler box was all faded and damaged and the curler itself looks cheap and tacky. The website says 100% satisfaction with hassle free returns. This is not the case, when I sent an email to say I wanted to return the goods, the response in short was no sorry you can't return. Their interpretation of hassle free returns must be completely different to mine. All I can say is don't waste your money on the cheap, tacky products and expect to get a refund if you are not happy.
Terrible Customer Service AVOID
Do not use this company they make it impossible to return any goods to them. They say they are a UK company but expected us to return goods to CHINA at a cost to us.
WISH I'D READ THE REVIEWS - DON'T BUY
Cheap product, arrived in a bashed up box. When I tried to return it using their no quibble returns - they never got back to me.
Do not buy from this company
I purchased a hairdryer from this company when mine broke, what the website didn’t make clear when it stated 48 hours despatch, that it was being despatched from China! It took 21 days to arrive so meanwhile I had to purchase another which arrived within 3 days as I couldn’t manage without a hairdryer for more than a few days. They wouldn’t cancel the order as it was apparently en route so I decided that when it arrives, I would save it as a gift for my granddaughter, that was until I saw it when it arrived that is - the box was completely squashed, it looks like a 2nd hand product, there’s no packaging inside the box at all just the hairdryer and a folded piece of paper called the instruction manual, there’s no attachments for the hairdryer included inside the box as per the photo on the website. The hairdryer looks quite good and sturdy, apart from the plug being dirty but the hot/cold button doesn’t work. After numerous emails to the company they are not offering a chance to return the item or a refund hence my bad review.
I bought a laser hair removal it feels…
I bought a laser hair removal it feels very cheap plastic, I thought this was a UK company but they miss leasing people they based in China I send several emails and they don’t reply. 😡
I want to return my order as it seems faulty.
I will have to take this further.
I ordered a dust collector machine the…
I ordered a dust collector machine the price was £160 i loved how is looks like I didn't expect a really professional one but I thought it's can be good for start, all the product is cheap plastic, barley working I try to return it but they don't even answer for me. I got scared when I seen in a delivery info it's coming from china because looked like a UK company but whats can happen I can refund it's on a website....well not really...
DO NOT BUY FROM KISSPROOF!
DO NOT BUY FROM KISSPROOF! ITS A SCAM COMPANY IN CHINA. RETURNS HAVE TO GO TO CHINA AND YOU HAVE TO PAY. SIZES ARE WRONG. THEY KNOW THIS BUT ONCE THEYVE GOT YOUR MONEY YOURE SCREWED. PAY £45+ TO MAKE A RETURN?? SHOP ELSEWHERE!
They even don’t deserve a single star
They even don’t deserve a single star. I have ordered a hair styler it took 6 weeks to deliver and it’s rubbish. Just like a crap from Sunday market.they don’t do refund!!! Don’t be a fool like i was.
Kissproof UK Fleece leggings
Kissproof UK Fleece leggings
Using Kissproof UK indicating based in UK when not. Has no business address shown on the Website and order & despatch emails. Also shows an unobtainable London area phone number.
Selecting size in box using UK size sybols suggests UK sizes when not. No warning to check size chart 4/5 scrolls down. Ordered size M & delivered a very small Chinese size ,(23 Label?), sourced and delivered from China that just does not fit. Seller refusing a full refund unless the item is tracked return to the USA with the consumer bearing the cost of £20+ . The majority of reviews and experiences on Trustpilot are BAD indicaing other consumers have encountered the same fate.
A website that is not only misleading but deceives consumers into an unsuitable purchase and then does not adhere to their promises and assurances due to their error in not providing the vital information for the consumer to be in a position to make an informed decision.
Recommend that thus seller should be avoided otherwise it will be money wasted out of your pocket and into their coffers..
I f anyone knows how to remove their website please help by doing so to save other consumers suffering.
If I could leave no stars I would
If I could leave no stars I would.
Shopping from China and is absolute crap. Cant get refund. AVOID AT ALL COSTS!!!!
Never received goods
Never received goods, cannot get a refund.
Advertised as a UK company but they are cheap con artists fro China!
AVOID!!!!
Does not even deserve 1star
Does not even deserve 1star! DO NOT USE this company. Claims to be UK company but had to return item to CHINA. They requested tracked postal service, cost nearly as much as the item. Item was of very poor quality and I didn’t feel the hair tongs were safe to use. Although they have refunded cost of item will not refund any postage. Again. Do not use this company!
absolutely shocking
absolutely shocking. bought an item of clothing which is miles smaller than the size advertised. i contacted them and they will not exchange, refund or talk to me, apparently it's my fault.
They acted honestly, and replaced the product for nothing..
I had a very small size for leggings I ordered, and like many other people in this review, I did complain, and then they really positively responded, and sent me the right size to me for nothing. Of course it took sometime to reach me from China. But they fit perfect this time. I think their customer service policy might have changed. But hope they will make a UK chart more clearly, as size-M I ordered turned out to be their 3XL. so maybe they may have to add the size comparison chart UK, US, and EUR customers in order to avoid this unnecessary confusion, disappointment and extra cost.
This is the worst company to buy…
This is the worst company to buy anything from.
I bought some leggings, they were absolutely horrendous with the size, i asked for refund they said no, then i asked for an exchange they never emailed back, I have emailed them a few times and still nothing.
Please read the reviews and PLEASE DO NOT ORDER FROM THIS WEBSITE/COMPNAY
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