Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

We been scammed by this shower pro is t to pay our termination fee, but then denied this we got a bad credit rating from Vodafone, AVOID THIS COMPANY AT ALL COSTS TOTAL SCAM COMPANY lie after lie afte... Zobacz więcej

Oceniono na 1 z 5

I have been trying to resolve a complaint with Kynex regarding a business mobile agreement. I entered into the agreement after being verbally advised that my monthly cost would be around £13 plus VAT.... Zobacz więcej

Oceniono na 1 z 5

This company also goes by the name of Kynex and Clear Business - they all sign up customers on mobile / broadband services - preying on small businesses who do not have the same cooling off period as... Zobacz więcej

Oceniono na 5 z 5

Purely for Jack Gibbs he has been extremely helpful when my case was escalated. Really happy with the outcome with his help.

Informacje dotyczące firmy

  1. Dostawca energii
  2. również w kategorii:
  3. Dostawca usług telekomunikacyjnych
  4. Przedsiębiorstwo wodociągowe
  5. Ubezpieczenia biznesowe

Informacje przekazane przez różne źródła zewnętrzne

kinex specialises in looking after small businesses across the UK. We provide essential services they can rely on and we do it in an honest, simple and effective way. We provide outstanding value for money on business line rental and calls, broadband, mobile, energy and water services. And it’s all supported by our dedicated UK-based customer service specialists. That’s why switching to kinex is the essential choice for any small business.


Dane kontaktowe

2,7

Słaba

Wynik TrustScore: 2.5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,7

Wszystkie recenzje

(4665)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Change of tenancy with Chloe

Change of tenancy with Chloe was super easy. A lovely, bubbly person who was very clear about the process & professional throughout.

22 września 2023
Opinia niezależna
Logo kinex

Odpowiedź od kinex

Hi Julie,

Thanks for taking the time to review kinex 5*!
We are thrilled to hear you had such a positive experience with Chloe.

Ryan
Digital Team

Oceniono na 1 z 5

As an old customer

As an old customer, I can honestly say my Kinnex experience was horrendous. It really is at the point of sale/contract that you need to be careful. Funny how almost every recent positive review mentions the Kinnex individual customers dealt with. Once you're in, you're in!

21 września 2022
Opinia niezależna
Logo kinex

Odpowiedź od kinex

Hi Michael,

I am sorry to hear that you have not had a good experience with Kinex, please let me look into any issues you have had.

I have not been able to locate your account using your name, I have requested more information via Trustpilot. Once I have this information, I would be more than happy to help.

Chloe - Digital Team

Oceniono na 5 z 5

Rudi was friendly but not pushy

Rudi was friendly but not pushy. Enjoyed our chat even though the service offered didn’t suit for me at the minute.

21 września 2023
Opinia niezależna
Logo kinex

Odpowiedź od kinex

Hi Frances,

Its great to see that Rudi was friendly and hopefully you think of Kinex in future.

Chloe - Digital Team

Oceniono na 5 z 5

Business telephone

Really helpful friendly and quick service.
Lee was great.

20 września 2023
Opinia niezależna
Logo kinex

Odpowiedź od kinex

Hi Emma,

Thanks for the 5* review.

Its great to see that you have had a positive experience with Kinex.

Chloe - Digital Team

Oceniono na 5 z 5

The company sorted my poor mobile…

The company sorted my poor mobile service from EE, now on o2 with new iphone 12 now all good.

Thanks

20 sierpnia 2023
Opinia niezależna
Logo kinex

Odpowiedź od kinex

Hi Tony,

Its good to see that Kinex has managed to sort the issue of the poor mobile service.

Chloe - Digital Team

Oceniono na 5 z 5

Chloe Taylor…outstanding

Chloe Taylor….what an experience I had dealing with this lady…..helpful, kind from start to finish….we had a problem with our internet and phone line and she sorted the problem within a hr of me emailing her….outstanding 👏🏻👏🏻….would honestly say best decision staying with this company

20 września 2023
Opinia niezależna
Logo kinex

Odpowiedź od kinex

Hi Joanna,

I am so pleased to hear that Chloe was helpful and kind when helping you with the internet and phone line issue.

Chloe - Digital Team

Oceniono na 5 z 5

Chloe great support

Chloe was very informative and supportive

20 września 2023
Opinia niezależna
Logo kinex

Odpowiedź od kinex

Hi Richard,

I am so pleased that you found Chloe to be very informative and supportive.

Chloe - Digital Team

Oceniono na 5 z 5

KINEX - CARL

Carl explained things very quickly on the phone as to not hold me up. He was very polite and well mannered on the phone,

20 września 2023
Opinia niezależna
Logo kinex

Odpowiedź od kinex

Hi Diane,

Thanks for the 5* review.

Its great to see that Carl explained everything quickly and was very polite and well mannnered when speaking with you.

Chloe - Digital Team

Oceniono na 5 z 5

Olivia Kelly provided me with the best…

Olivia Kelly provided me with the best customer service I have ever received from any business ever. Her understanding of my business needs prove what an asset she is to Clear Business. Everything was covered clearly in a friendly manner. She saved me money on my water and took time to explain all the intricate details of the water supply to get me the best discount available. 5 stars for sure and I hope to have the pleasure of doing business with Miss Kelly again!

19 września 2023
Opinia niezależna
Logo kinex

Odpowiedź od kinex

Hi Fida,

Thanks for your 5* review.

Its great to see that Olivia provided excellent customer service and helped save your business money on the water supply.

Chloe - Digital Team

Oceniono na 1 z 5

You ask to be removed from their system…

You ask to be removed from their system and they just hang up. GDPR they dont get it.

19 września 2023
Opinia niezależna
Logo kinex

Odpowiedź od kinex

Hi Stuart,

Thank you for taking the time to leave a review for us. We are always looking for ways to improve our services so I'm grateful for your feedback.

I am sorry to hear of the issues experienced with Kinex. Please let us look into this for you. We do understand the importance of GDPR.

I have tried to locate your account with your name but was unable to do so. I have requested more information from you. If you could reply with the account information, I will be happy to investigate this matter further for you.

Chloe - Digital Team

Oceniono na 5 z 5

Change over telephone service

Stephen Hesleden assisted me to change over my home telephone & my mobile to Kinex. This was done in less than 45mins on the phone. All forms sign & transferrs will take about 3 weeks for the home phone.
& 10 days for my mobile..
I'm making a saving on both. Excellent service from Stephen & from Kinex... 100% reliable...& trust worthy.

18 września 2023
Opinia niezależna
Logo kinex

Odpowiedź od kinex

Hi Peter,

Its amazing to see that Stephen has helped make saving on your telecoms and mobile services and provided excellent service along the way.

Chloe - Digital Team

Oceniono na 5 z 5

Good customer service

Thats easy with nice lady vasilliki

18 września 2023
Opinia niezależna
Logo kinex

Odpowiedź od kinex

Hi Rea,

Thanks for your 5* review.

Its great to see that you have had a positive experience with Kinex.

Chloe - Digital Team

Oceniono na 1 z 5

Avoid at all costs worst i ever come a…

Avoid at all costs worst i ever come a cross
worst experience I've ever had with a company they will lie and deceive you to get you into a contract and then make your life hell. I’ve only been with them for for 2 months and already tried charging me over £800 for water bill i run a small garage and all i have is 1 toilet and 1 sink we only use the water to wash our hands and flush the toilet thats it and they trying charge me £800 for 2 months even after giving them water reading they obviously dont know what they doing costumer service terrible they keep saying they will call me back but never do lie after lie. i'm currently trying to switch to another supplier and from reading online reviews i know they will make me go to hell and back before i can switch. I spoke to one my business advisor who’s currently helping me with this situation and I rather pay him the money to get me out of this contract then pay this scam company.

16 września 2023
Opinia niezależna
Logo kinex

Odpowiedź od kinex

Hi,

Thank you for taking the time to leave a review for us. We are always looking for ways to improve our services so I'm grateful for your feedback.

I am sorry to hear of the billing issues experienced with Kinex. Please let us look into this for you.

I have passed your review onto the team dealing with your account and someone should be in touch soon to discuss further.

Chloe - Digital Team

Oceniono na 5 z 5

Rude

Rude
Very helpful

15 września 2023
Opinia niezależna
Logo kinex

Odpowiedź od kinex

Hi Graeme,

Its good to see that you found Kinex to be very helpful.

Chloe - Digital Team

Oceniono na 5 z 5

Rudi

Rudi
Really friendly individual
Very informative and useful conversation was had about the upcoming changes in fibre connections and I was interested to learn about utility discounts if items such as insurance was taken out via Kinex.

14 września 2023
Opinia niezależna
Logo kinex

Odpowiedź od kinex

Hi Maggie,

Thanks for your 5* review.

I am thrilled to see that you found Rudi to be really friendly and informative.

Chloe - Digital Team

Oceniono na 5 z 5

Anthony rang out the blue saying Kinex…

Anthony rang out the blue saying Kinex wanted to upgrade the broadband service I already had with them, and reduce what they charge me! He was very patient as we went through the process and I'm now looking forward to a better service at a cheaper cost!

14 września 2023
Opinia niezależna
Logo kinex

Odpowiedź od kinex

Hi Philip,

I am so pleased to hear that Anthony was able to upgrade the services already provided and also save your business money in the process.

Chloe - Digital Team

Oceniono na 5 z 5

Got through quick

Got through quick, which is always a bonus. I spoke to Louis Douglas who was professional, polite, explained water usage etc, gave me great deals. Best costumer service I’ve had in a while! Thank you again.

14 września 2023
Opinia niezależna
Logo kinex

Odpowiedź od kinex

Hi Kim,

Thanks for your 5* review.

Its great to see that Louis was professional, polite and provided you with a great deal.

Chloe - Digital Team

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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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