out of stock on recurring order - no prior notifcation - over charge need to be corrected - al fixed now - but after years with your company am a bit surprised still a fan - just dissa... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This company rocks! The service is awesome and amazing! The shipping very fast! Keep up the awesome job!Customer service should be everyone first priority in this day and time! I love getting 45% off... Zobacz więcej
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We love the brand so much. You can tell a premium quality. The grooming kit bag is amazing, it has a lot of pockets inside. And very stylish the coconut balm for his nose and paw has a nice smell and... Zobacz więcej
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I’ve been feeding this dog food to my pups, and they absolutely love it! The ingredients are great, the quality is consistent, and even my picky eaters finish every meal. I’ve noticed healthier coats,... Zobacz więcej
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Informacje dotyczące firmy
O Kika Usa
Napisane przez firmę
KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
Dane kontaktowe
KIKA USA, LLC, 20801 Biscayne Blvd Suite 403 Office 415 Aventura, FL 33180, 33180, Miami, Stany Zjednoczone
- 1-929-810-3980
- support@kika-usa.com
- kika-usa.com
4,4
Doskonała
493 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The products I picked and the quick…
The products I picked and the quick delivery are worth every penny.
26 maja 2026
Odpowiedź od Kika Usa
Thank you for your feedback! We’re happy to hear that you liked our products 😊
I received a delivery I did not want…
I received a delivery I did not want and was charged over $12 postage when it was supposed to be part of a delivery that had no postage.
26 maja 2026
Odpowiedź od Kika Usa
Hello,
Please contact us via email at support@kika-usa.com so that we can carefully review this situation and help you resolve the issue.
Odpowiedź od Kika Usa
Thank you for your feedback! We’re happy to hear that you liked our products 😊
Odpowiedź od Kika Usa
Thank you for your feedback! We’re happy to hear that you got your products fast😊
I have been on the subscription plan…
I have been on the subscription plan for a while. I received an email stating that you were low on the Superior Care Salmon. There was no more correspondence from Superior Care. So I ordered the food myself. Then I received emails on the shipment and the tracking. Now my dog is almost out of food and UPS email me and said the item was delivered. It was not delivered to my house. I tried compete a claim with UPS but I needed information from Superior such as address, phone #, contact person. I called KIKA this morning and left a message. Noone has called as of yet and I'm out the payment for this food and now I have to find some other food for my dog.
21 maja 2026
Odpowiedź od Kika Usa
We sincerely apologize for this situation.
We have reordered the products for you, and you should receive them by June 3.
I LOVE this company
I just love this company! The people , the products, the customer support! Everything about them makes it perfect ! The only place I actually enjoy spending my money!
21 maja 2026
Odpowiedź od Kika Usa
Thank you for your feedback! We’re happy to hear that you liked our products!
I never got the item
I never got the item! says attempt deliver but has tons deliver no issue.
19 maja 2026
Odpowiedź od Kika Usa
After checking the information in our system, we can see that the products were successfully delivered to you.
We apologize for the delay and for the inconvenience caused.
Odpowiedź od Kika Usa
Thank you for your feedback! We’re glad to hear that you liked our products.
Agents were knowledgeable and super…
Agents were knowledgeable and super nice every step of the way. The food I thinking its of good quality
18 maja 2026
Odpowiedź od Kika Usa
Thank you for your feedback! We’re glad to hear that you liked our products.
Lola’s Official Product Review:
Lola’s Official Product Review:
Shampoo: imprisoning. smelled suspiciously like “self care.” zero stars.
Conditioner: just shampoo’s accomplice. absolutely not.
Bath itself: violation of civil liberties.
BUT.
That cooling towel afterward????? THAT was luxury. That was spa. That was “retired heiress being gently misted on a yacht” energy. I would like 14 more immediately.
Overall review: baths suck but I survived bravely and deserve rotisserie chicken compensation.
7 maja 2026
Odpowiedź od Kika Usa
Thank you for your feedback! We’re glad to hear that you liked our products.
Will not take returns if opened
Will not take returns if opened . How do you know if it works if you don’t try it? Obviously do not stand behind your product otherwise you would give a refund as the product doesn’t work
23 maja 2026
Opinia niezależna
Odpowiedź od Kika Usa
We understand your concern, however, opened products cannot be returned for hygiene and safety reasons. This is a standard policy applied to ensure product integrity for all customers.
Product lost upon delivery
Product lost upon delivery. Reached out to company and no response. No one returned call or voicemail. Will not recommend.
5 maja 2026
Odpowiedź od Kika Usa
We have already responded to your inquiry and provided delivery confirmation, including photos showing that the parcel was successfully delivered.
If you are still unable to locate your package, please contact us again and we will gladly re-check everything with the courier service and assist you further.
Unique items and fast shipment.
15 maja 2026
Odpowiedź od Kika Usa
Thank you for your feedback! We’re glad to hear that you liked our products.
Odpowiedź od Kika Usa
Thank you for your feedback! We’re glad to hear that you liked our products.
Estoy súper feliz con este producto…
Estoy súper feliz con este producto para mis perritos les encanta mucho i no tienen más sus ojitos manchados
30 kwietnia 2026
Odpowiedź od Kika Usa
Muchas gracias por su comentario! Nos alegra mucho saber que nuestro producto ayudó a sus perritos
Odpowiedź od Kika Usa
Thank you for your feedback! We’re glad to hear that your order arrived quickly.
Odpowiedź od Kika Usa
Thank you for your feedback! We’re glad to hear that you liked our products.
Odpowiedź od Kika Usa
Thank you for your feedback! We’re glad to hear that you liked our products and that your order arrived quickly.
Odpowiedź od Kika Usa
Thank you for your feedback! We’re glad that you liked our products.
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