Kiddiekicksco Recenzje 

Odpowiedź od Kiddiekicksco

8 cze 2026

Hi Brenna

We're sorry to hear you're disappointed with your experience.

We'd like to clarify that we became aware of your concerns through your email and social media messages, however this review was posted before we had the opportunity to respond and investigate the issue for you.

We understand how frustrating it is when an item doesn't meet expectations. Our sizing is based on the measurements provided on our website, and while sizing issues can occasionally occur, we're always happy to work with customers to find an appropriate resolution once we're given the opportunity to review the order details.

Our customer support team responds to all enquiries via email, which allows us to properly track and resolve customer issues. We've already received your message and will be responding directly to assist further.

We value every customer and are committed to resolving genuine concerns fairly and professionally.

– The Kiddie Kicks Co Team

Odpowiedź od Kiddiekicksco

23 kwi 2026

Thank you so much for your kind words — we really appreciate you taking the time to share your experience.

We’re so pleased to hear you’re happy with the MiniMesh shoes and that our team was able to support you along the way. That’s exactly what we aim for with every order.

Thanks again for your support — it truly means a lot to us.

– The Kiddie Kicks Co Team

Odpowiedź od Kiddiekicksco

23 kwi 2026

Hi Linda,

Thank you so much for your lovely review — we’re so happy to hear the shoes were a hit at the shower! That’s such a special occasion, so it means a lot to us that they were part of it.

We really appreciate you sharing our shop with others as well — that kind of support means everything to a small, family-run business like ours.

Thanks again for your kindness and support 💛

– The Kiddie Kicks Co Team

Odpowiedź od Kiddiekicksco

31 mar 2026

Hi Katerina,

We’re really sorry to read this, as it’s certainly not the experience we aim to provide.

We’ve looked into this urgently but haven’t been able to locate any order or recent correspondence under your name or details provided in this review, and we don’t have any record of the messaging described.

We aim to respond to all customer enquiries within 24 hours and currently have no outstanding messages. All orders are also automatically issued a tracking number once dispatched, so we’re concerned there may have been a mix-up — either with the order details or possibly the retailer used to place the order, as we know there are similarly named brands online.

We’d genuinely like to get to the bottom of this and help resolve it for you. Please contact us directly at support@kiddiekicksco.com with your order number or the email used at checkout, and we’ll prioritise this immediately.

– The Kiddie Kicks Co Team

Odpowiedź od Kiddiekicksco

21 lut 2026

Hi Mariia,

We’re truly sorry for the delay and the frustration this caused — that’s not the experience we want for any customer.

After further investigation with the courier, we confirmed the parcel had been lost in transit. As soon as this was identified, we processed a full refund for you.

We completely understand how disappointing this situation has been and appreciate you bringing it to our attention. While lost parcels are rare, we’re reviewing this case with our shipping partner to help prevent this happening again.

If there’s anything further we can do to assist, please feel free to reach out to us directly.

– The Kiddie Kicks Co Team

Odpowiedź od Kiddiekicksco

21 lut 2026

Hi Charlotte,

Thank you so much for taking the time to share this — we’re so pleased to hear your little one is getting on well with their MiniMesh shoes. Lightweight and easy to put on is exactly what we design them for, so that’s lovely to hear.

We appreciate your patience with delivery as well. While we’re not quite Amazon-speed, we’re always working to improve shipping times for our UK customers without compromising on quality.

Thanks again for your support — it really means a lot to a small brand like ours.

– The Kiddie Kicks Co Team

Odpowiedź od Kiddiekicksco

21 lut 2026

Hi George,

We’re sorry to hear you feel this way. We want to be clear that we do not remove customer reviews ourselves — Trustpilot moderates reviews independently in line with their guidelines.

Regarding our products, like many global brands, we work with international manufacturing partners. What’s important to us is the quality, safety, and design standards we apply. All of our products are made to our specifications and go through quality checks before being shipped.

We understand that not every brand is the right fit for everyone, but we stand behind the comfort and performance of our products. If you’d like to discuss your experience further, we’d genuinely welcome you to contact our support team directly so we can assist.

– The Kiddie Kicks Co Team

Odpowiedź od Kiddiekicksco

21 lut 2026

Hi Stuart,

We’re sorry to hear you’re disappointed with your purchase — that’s never the experience we want for our customers.

Like many independent brands, we work with international manufacturing partners to produce our products to our own specifications. Our pricing reflects product design, quality control, materials, packaging, and customer support — not just manufacturing cost.

Regarding returns, our policy is clearly outlined on our website before purchase, including return shipping details. We understand this may not suit everyone, and we’re always happy to answer any questions prior to ordering to ensure customers feel confident.

If you’d like to discuss your specific case further, please contact our support team and we’ll review it with you directly.

– The Kiddie Kicks Co Team

Odpowiedź od Kiddiekicksco

21 lut 2026

We’d like to clarify that Kiddie Kicks Co is not affiliated with, nor do we source products from, Temu or any marketplace platform.

We work directly with our manufacturing partners to produce our products to our own specifications and quality standards. As with many footwear brands, production takes place overseas, but every product is selected and quality-checked to meet our brand requirements.

We’re always transparent about our products and shipping timelines so customers can make informed decisions before ordering. If you have any specific concerns, we’re happy to assist directly.

– The Kiddie Kicks Co Team

Odpowiedź od Kiddiekicksco

21 lut 2026

Hi Lucy,

Thank you so much for taking the time to share this — it truly means a lot.

We completely understand how concerning online rumours can be, so we’re always happy to speak directly with customers and answer any questions openly. Transparency is really important to us as a family-run brand.

We’re so pleased to hear you’re happy with the quality and value of the shoes — that’s exactly what we work hard to deliver for growing little feet.

We really appreciate your support and look forward to being part of your daughter’s journey as she grows.

– The Kiddie Kicks Co Team

Odpowiedź od Kiddiekicksco

21 lut 2026

Hi Johan,

We’re sorry to hear you’re disappointed.

We would like to clarify that Kiddie Kicks Co does not source or resell products from Temu or any online marketplace. We work directly with our manufacturing partners to produce footwear to our own specifications and quality standards.

As with many independent brands, production takes place overseas, and our pricing reflects product development, materials, quality control, packaging, customer support and business operations — not just manufacturing cost alone.

Our returns policy, including return address details, is clearly outlined on our website prior to purchase so customers can make an informed decision. If you’d like us to review your specific situation, please contact our support team and we’ll be happy to assist.

– The Kiddie Kicks Co Team