We had a wonderful experience shopping in Keens furniture store. So many items/colour schemes to choose from with no sales pressure. All of the staff were very polite & very knowledgeable about t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... Zobacz więcej
Reakcja na opinię
Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... Zobacz więcej
Reakcja na opinię
We had a very good experience the shop assistant was extremely helpful. When we were picking our furniture ordering and sorting a delivery time . There was an excellent choice of furniture , would... Zobacz więcej
Informacje dotyczące firmy
- Sklep meblowy
- również w kategorii:
- Dodatki do mebli
- Sklep z materacami
- Sklep z meblami do salonu
- Sklep z meblami do sypialni
- Sklep z sofami
Napisane przez firmę
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
Dane kontaktowe
186 Albertbridge Road, BT5 4GS, Belfast, Antrim, Zjednoczone Królestwo
- 02890453310
4,9
Doskonała
226 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Choice of products
Choice of products, knowledge of products by staff, friendly not pushy well laid out store...will definitely be my go to store in the future
16 lutego 2026
Odpowiedź od KEENS Belfast - KEENS Belfast
Philip, we couldn’t be happy reading your review. We are delighted and look forward to seeing you again
From purchase to delivery the service…
From purchase to delivery the service we received was top notch. Friendly and polite by all staff. The quality of the table and chairs is exceptional. We'll not pass Keens next time. Thank you.
13 lutego 2026
Odpowiedź od KEENS Belfast - KEENS Belfast
James, thank you for the great review. We are delighted to hear that you had a really good experience from start to finish with KEENS, Belfast! We look forward to welcoming you back.
Odpowiedź od KEENS Belfast - KEENS Belfast
Anna, thank you for your kind words we appreciate you taking the time to review KEENS, Belfast.
I was very impressed with the service…
I was very impressed with the service and product quality at Keens.
The sales staff were excellent and kept me fully informed regarding delivery, as did the delivery guys on the day.
The bedroom furniture is so well made and was delivered in perfect conition in the bedroom by two very helpful guys. Nothing was too much trouble for them and they were extremely careful and courteous.
I cannot recommend Keen's enough.
11 lutego 2026
Odpowiedź od KEENS Belfast - KEENS Belfast
Linda, thank you so much for your wonderful review! We are delighted you were impressed with both our service and the quality of our bedroom furniture. Our team will be thrilled to hear your kind words, and we truly appreciate your recommendation.
Love the table
Love the table - excellent quality, fair price. Delivery men were very pleasant and helpful.
9 lutego 2026
Odpowiedź od KEENS Belfast - KEENS Belfast
Paul, we are delighted that you are happy with your new table and found the KEENS experience a good one! Thank you
Excellent follow up customer service
I bought 4 bar stools and was initially disappointed as there were some minor defects but I was delighted that staff from Keens were very apologetic and said they would rectify the issue as soon as possible.
They were true to their word and replaced the defective stools and we are delighted with the end product.
Excellent follow up customer service.
Thanks to all concerned.
6 lutego 2026
Odpowiedź od KEENS Belfast - KEENS Belfast
Johnathan, thank you for your review.
We are very sorry to hear about your experience and understand how frustrating this must have been. Please accept our sincere apologies for the inconvenience caused.
At KEENS Belfast, our customers mean a great deal to us, and we always aim to deliver both quality products and a high level of service, so we are genuinely disappointed that this was not your experience.
We will arrange for the barstools to be replaced as quickly as possible and will be in touch shortly to organise delivery at your convenience. Thank you for your patience, and we appreciate the opportunity to put this right for you.
Keen's excellence,again!
Great selection in showroom,very helpful staff,great delivery experience on the day.
Outstanding service as expected!
5 lutego 2026
Odpowiedź od KEENS Belfast - KEENS Belfast
Jackie, thank you for such lovely words we really appreciate it! We look forward to welcoming you back and thank you for your continued support to KEENS, Belfast.
Sofa purchase
Very helpful advisor and knowledgeable of product range and no hard sell - great service all round with very extensive range of premium furniture well displayed
6 lutego 2026
Odpowiedź od KEENS Belfast - KEENS Belfast
Johnny, thank you for your kind words. Our team at KEENS, Belfast love to help our valued customers in the process of choosing their new furniture from the fantastic range of brands available and its a pleasure to do so for us all!
We recently purchased a recliner chair…
We recently purchased a recliner chair from Keens Albertbridge Road. Denise served us and made the whole transaction so easy. She took time to assess our needs and had an excellent knowledge of available products. She was extremely friendly and helpful and made us feel valued customers. She also contacted us after delivery to make sure we were satisfied and thanked us for our custom. Can highly recommend this company.
17 listopada 2025
Opinia niezależna
Odpowiedź od KEENS Belfast - KEENS Belfast
Hazel, thank you for your kind review. We are delighted to hear Denise looked after you so well and made the process easy from start to finish. Enjoy your new recliner, and thank you for recommending KEENS, Belfast.
Really good experience, highly recommended
Really good experience. I ordered three sofas over Christmas 2025 for delivery to the mainland. Everything went very smoothly, lots of good communication by email and also over the phone. Both Keens and their courier Edmondson delivered great customer service and I highly recommend them.
5 lutego 2026
Odpowiedź od KEENS Belfast - KEENS Belfast
Charlotte thank you for your lovely review! It is so good to hear that you are happy with the service you received from KEENS, Belfast and of course Edmondson. We are always delighted to receive such great feedback from our happy customers! Thank you so much!
Odpowiedź od KEENS Belfast - KEENS Belfast
Tracey, thank you for the wonderful 5 Star review! We really appreciate it
I highly recommend Keens.
I highly recommend Keens.
My online purchase was a wonderful experience, communication was excellent and my parcel was well packaged and arrived quickly.
Will most definitely be ordering again.
Thank you for a superb level of service.
23 stycznia 2026
Odpowiedź od KEENS Belfast - KEENS Belfast
Irene, thank you so much for such a fabulous review. Ben looks after our online sales and takes time and patience to ensure the items are protected for their journey! He really does an excellent job and will be delighted with your great feedback!
Brian was very helpful whilst giving us…
Brian was very helpful whilst giving us time and space to make a decision.
3 lutego 2026
Odpowiedź od KEENS Belfast - KEENS Belfast
Robert, thank you for your kind words! Brian will be delighted that he was helpful whilst you made your choices. We will look forward to seeing you in the Showroom again.
Delivery errors were not a problem
Inspire of the errors in delivery, it was not a problem for us, and your men were very apologetic, courteous and pleasant, a pleasure to deal with.
3 lutego 2026
Odpowiedź od KEENS Belfast - KEENS Belfast
Ian, thank you for the review we appreciate and value your comments. We have a great delivery team who have a great approach and enjoy their role within KEENS, Belfast. Thank you for your custom and we hope to welcome you on your next visit.
Buying from the best
Well they exceeded me with the kindness and respect they give me time and patience to let me choose my beautiful seat that I bought they told me at end November that it would be January this year before I got it and I’m pleased to say what a choice wee picked I have to say one of the best shops off it’s kind around and I’m not just saying that because I have recommended people to them
28 stycznia 2026
Odpowiedź od KEENS Belfast - KEENS Belfast
Glenn, Thank you so much for your lovely words! We are thrilled you felt so well looked after by our team and you're recommendations mean the world to us so thank you!
Love this place always see something…
Love this place always see something different.
And always looked after by Denise.
31 stycznia 2026
Odpowiedź od KEENS Belfast - KEENS Belfast
Colin and Donna, thank you so much for the kind words and your continuing support for KEENS, Belfast, we appreciate you choosing us! See you again soon.
Such a beautiful store as you walk…
Such a beautiful store as you walk through the doors , with all furnishings gloriously displayed as you would find it in your home .
I enjoyed every minute, allowing my mind to become carried away with the elegance , and imagination of owning so many wonderful pieces there ..
I finally settled on a beautiful console table for my hallway and 3 abstract wall art pieces which I’m completely thrilled with..
the staff were very attentive throughout , and the process from order to delivery were faultless ..
I will visit again with joy and anticipation of what I see next
28 stycznia 2026
Odpowiedź od KEENS Belfast - KEENS Belfast
Susi, thank you so much for your kind words. We are delighted when our valued customers take time to share their experience with KEENS, Belfast. We will look forward to your next visit to find your next gem!
High quality products, fantastic service, highly recommend
High quality products, really knowledgable and helpful sales staff who went out of their way to ensure I made the choice that was best for me. The delivery team were absolutely fantastic too, friendly, efficient and perfectly on time. I’m delighted with my new bed and the overall service.
28 stycznia 2026
Odpowiedź od KEENS Belfast - KEENS Belfast
Rebecca, we are so pleased you enjoyed your recent visit to KEENS, Belfast. We have a fantastic range of high quality Brands both instore and online. We are very proud of our team who love helping customers with their purchases by providing all the relevant information. Enjoy your new bed and thank you.
Love this place
Love this place, so much choice, furniture great quality and friendly staff.
Delivery men are great, polite and helpful.
16 stycznia 2026
Odpowiedź od KEENS Belfast - KEENS Belfast
Hi Geoff thank you so much for the great review. We are very lucky to have such a great team at KEENS, Belfast and are delighted when they are complimented by our valued customers!
Every thing when very smoothly
Every thing when very smoothly, delivery as scheduled, pleasant staff.
22 stycznia 2026
Odpowiedź od KEENS Belfast - KEENS Belfast
Jeremy, what a great review thank you! Enjoy your new chairs!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.