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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Helpful advice regarding availability of this product. I already had a jacket in raspberry so I knew I was getting a good product. I bought the hi-vis version because I have to walk on roads (Nation... Zobacz więcej

Oceniono na 5 z 5

Another great item from Keela Outdoors. Excellent kit as always,- good fit, well made and a reasonable price. They also supply HM Forces and HM Coastguard, which is a real endorsement. Proper kit done... Zobacz więcej

Oceniono na 5 z 5

I completed another purchase from Keela in Sept this year and ordered a MTC Belay 5.0 jacket in XL size. As always the ordering process online was excellent. Delivery was fast and I was not at a... Zobacz więcej

Oceniono na 5 z 5

5 Star on every count! Very pleased with Genesis Jacket, in fact I have just got in from walking dogs, caught out by sudden downpour, No Problem! Keela are great to deal with! I would describe as '... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu

Napisane przez firmę

Award winning Scottish outdoor performance clothing brand.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

592 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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4,8

Wszystkie recenzje

(592)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 246

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Military jacket is just the job!

I completed another purchase from Keela in Sept this year and ordered a MTC Belay 5.0 jacket in XL size.
As always the ordering process online was excellent. Delivery was fast and I was not at all disappointed.
This jacket is awesome! The style and quality is second to none.
I live over the Pennines and wanted a military functional jacket to wear during various expeditions. Firstly the Belay is comfortable to wear, size true to form and built from robust materials providing excellent protection from the elements.
Keela have thought of everything in terms of producing a fit for purpose garment that is waterproof, it has a peaked hood which can be stowed away in the collar. I really like the long underarm ventilation system and the pockets which are just the job for keeping personal possessions and equipment safely stored. I love this jacket having already field tested it in challenging conditions.
I would definitely recommend this company and their products.
Well done Keela.

11 września 2026
Opinia niezależna
Oceniono na 5 z 5

Helpful advice regarding availability…

Helpful advice regarding availability of this product. I already had a jacket in raspberry so I knew I was getting a good product.
I bought the hi-vis version because I have to walk on roads (National speed limit) to get to areas to walk.

21 września 2026
Opinia niezależna
Oceniono na 5 z 5

5 Star on every count!

5 Star on every count!
Very pleased with Genesis Jacket, in fact I have just got in from walking dogs, caught out by sudden downpour, No Problem!
Keela are great to deal with! I would describe as 'Old School', in a very good way! Good gear, good price and care about customer satisfaction, not shifting stock!
Delivery also very good.

29 września 2026
Opinia niezależna
Oceniono na 5 z 5

Fast delivery and great customer…

Fast delivery and great customer service….and the jacket is great…yet to fully test it in the rain but it look very up to the job.
One thing to note….check out the sizing of the jackets…i got a Munro and needed to go down one size to get the right fit.
Quality products

1 października 2026
Opinia niezależna
Oceniono na 5 z 5

Great jackets in the rain

Nothing below 5 stars for this company, everything was delivered on time and carefully packaged.

The jackets I went for the company because of the reviews and I was not disappointed. I was out in 13 degrees with heavy rain and the jackets performed brilliantly.
Thank you Keela.

22 września 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent service. Great quality

Extremely prompt & even a worthwhile free gift included! Thank you. The items were actually a deeper shade than I expected, but a better shade so I'm very happy. Also a better fit than illustrated . Even happier!

28 września 2026
Oceniono na 5 z 5

Great first experience with Keela

Top experience with Keela. Customer service is great - easy to call up and talk to a real human that actually cares about helping you and knows their stuff; the slick returns process made it easy for me to find the correct fit. They were also very responsive to me ringing up check shipping progress when I needed my order to a tight deadline. The staff member ensured that the order was shipped that same day. I ordered the Mens Stratus jacket. After trying the M, L and XL, I ended up with the L. The jacket itself is very well designed and as waterproof as anything that I've used. Clever details and construction make a huge difference. I tested it for a week in rain and gales in the Torridon area and it performed very well indeed. By the end of the trip I could get into it and confidently face whatever the skies decided to throw at me. Worth knowing that it runs on the warm side for a shell, so (calibrated to the West Highlands) most suited to early Autumn, Winter, Spring.

13 września 2026
Opinia niezależna
Logo Keela

Odpowiedź od Keela

Thanks so much for the lovely review!

We're so glad to hear you had such a good experience with the team and that we could help get everything sorted in time for you.

It’s great to hear the Stratus got properly tested in the Torridon rain and gales too - sounds like ideal Keela weather!

Oceniono na 3 z 5

I have very mixed view on this jacket

I have very mixed view on this jacket, as it's great but lacking a little, in fairness it should score 3.5 but I can't give half points/stars.

Negative points

The hoody doesn't look the same as the pictures on the website, colours are slightly different (duller in real life) so I was a little disappointed when I opened the packaging.

There's also no drawstring in the hood or on the waste, which I feel it needs.

The cuffs need to be either elasticated or have holes at the bottoms of the sleeve as they just seem to end and sit open!!

Positives

Very warm for a hoody, fleece inner is very comfortable

More wind resistant than any other hoody than I've had prior to this.

Very robust and will last.

Overall.

It's quite utilitarian and robust, it would certainly be the hoody that you would reach for on a cold dry night when you need to take the dog around the block or pop to the shops in, but personally I feel it needs the drawstrings and elasticated cuff as I've pointed out.

I had 20% off the RRP through a previous Keela purchase, if I'd paid full price I would have been a little more disappointed

On a side note I also got a free pair of socks with the purchase which are very good.

1 października 2026
Opinia niezależna
Logo Keela

Odpowiedź od Keela

Hi George, thanks for taking the time to leave such detailed feedback - we really appreciate you sharing both what you like about the hoody and the areas you feel could be improved.

We’ve passed your comments regarding the hood, cuffs and fit/details on to our design team for consideration, as feedback like this is really useful when we’re reviewing and developing products.

We’re glad to hear you’ve found it warm, comfortable and wind resistant, and that you’re enjoying the socks too!

Thanks again for your feedback and for choosing Keela.

Oceniono na 5 z 5

Delighted with my two purchases (cap…

Delighted with my two purchases (cap and fleece). They arrived on time and as described. They're good quality and fit well. Not washed the fleece yet; hoping it's as good afterwards as before.

24 września 2026
Opinia niezależna
Logo Keela

Odpowiedź od Keela

Thanks so much for the lovely review! We’re really pleased to hear you’re happy with both your cap and fleece, and that everything arrived on time and fits well.

We hope you get plenty of wear out of them both — thanks again for choosing Keela!

Oceniono na 5 z 5

Superb!

Superb quality, superb experience overall!
I own jackets from other "fancy" brands and this is way better and durable. I have small children, dogs and cats and I know. Absolutely worth it! Don't think about it, just buy it!

15 września 2026
Opinia niezależna
Logo Keela

Odpowiedź od Keela

Thank you so much for the lovely review! We’re really pleased to hear you’re happy with the quality and durability of your jacket.

Oceniono na 2 z 5

Hole in the material

Good evening,

I have had my Keela HART trousers for less than 3 whole 12hr shifts (Paramedic) and have noiticed there is already a hole in the material. I have not done anything strenuous or been around anything sharp at all. Really disappointing as I have wanted a pair for a long time. Is there anything that can be done?

Many thanks,

James :)

24 września 2026
Opinia niezależna
Logo Keela

Odpowiedź od Keela

Hi James,

Thanks for getting in touch, and I’m really sorry to hear this.

This definitely doesn’t sound right - could you please get in touch with us at enquiries@keela.co.uk, ideally with a couple of photos of the hole and your order details if you have them?

Our team will be able to look into this properly for you and help get it sorted.

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