KD Wholesale Cash & Carry Recenzje 17

Wynik TrustScore: 4 na 5

3,9

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Informacje dotyczące firmy

  1. Hurtownia cash & carry
  2. Skład hurtowy

Napisane przez firmę

KD Wholesale - Supplier & Distributor for Stationery, Art & Craft Supplies, Toys, Gifts, Party, Christmas, Halloween, Household, DIY & Tools, Cleaning & Toiletries and Pound Lines - Provides Best Quality Products Online. Online Products Suppliers UK, O...


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

17 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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Oceniono na 1 z 5

Nearly a month later waiting for refund.

I was super excited to work along side KD wholesale as one of my new distributors. However, it's been lie after lie from the beginning. CONTEXT: I ordered over the weekend in May and cancelled a few hours later. Apparently I couldn't cancel as it was in transit, then it was we can refund you less a delivery charge, then it was refund is coming 2-3 days and the most recent, our boss is out of town so we can't refund yet. I have been waiting since the 21st May for my refund jusr short of £500. Terrible way to treat customers. My bank has now started a chargeback.

18 maja 2025
Opinia niezależna
Logo KD Wholesale Cash & Carry

Odpowiedź od KD Wholesale Cash & Carry

Dear Karen,

Thank you for sharing your feedback. We are genuinely sorry to hear that you feel disappointed with your experience. However, we would like to clarify the situation from our side.

Your order was placed and dispatched promptly as per our standard process. Unfortunately, when you decided to cancel the order after it had already been shipped, this required us to pay transportation costs both for the original delivery and for the return of the goods — which is why you were charged twice for shipping. This policy is clearly stated in our terms and conditions, and we believe it is a fair practice since these are actual costs incurred with the third-party shipping provider due to the cancellation.

We also wish to confirm that your refund has already been processed, deducting the necessary transportation fees in line with our policy. If you have any questions about the refund or if there is any outstanding balance, please do not hesitate to reach out to us directly — we are more than happy to assist.

Finally, we kindly request you to reconsider and remove this negative review, as it does not fully reflect the facts of the situation. We always do our best to be transparent and fair with all our customers, and we hope you understand the reasoning behind these charges.

Please feel free to contact us at contact@kdwholesale.co.uk so we can resolve any remaining concerns.

Thank you for your understanding.

Best regards,
Yogi
KD Wholesale Cash & Carry

Oceniono na 5 z 5

I can't rate these people highly…

I can't rate these people highly enough, so friendly and accommodating, it's really helped my business in the short time of knowing them, nothing is too much trouble, excellent range of products, excellent pricing, helped me expand my range of products at a pace that I'm happy with, which is leading to my business becoming more of a success, massive thank you to the whole team, every time I visit it's a fantastic experience.

16 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Very happy with my order.

I ordered some trays that are very difficult to obtain. The were a very good price and arrived within two days. I hope that I can be ordering more in the future.
Shah was very helpful and very good communication.

5 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

very bad experience with kd wholesale…

very bad experience with kd wholesale because of bad customer support and due to non professional behavior. i purchased the items many times in bulk but not received the complete order . and when i contact with them they did not like to answer me. And they sent us the wrong address invoice due to which we had to bear the loss.

8 września 2022
Opinia niezależna
Logo KD Wholesale Cash & Carry

Odpowiedź od KD Wholesale Cash & Carry

Dear Muhammad Ali Raza,

Thank you for sharing your feedback. We are truly sorry to hear that you feel disappointed with your experience with us.

We would like to clarify that the issue with your incomplete order occurred because the items in your cart were held for quite some time before you placed the final order. During this period, some products sold out, as our stock levels change daily due to high demand. We always recommend customers check stock availability at the time of checkout to avoid any inconvenience.

Regarding the address issue on your invoice, we apologise for any frustration this caused you. We rely on the shipping details provided at checkout and do our best to double-check them, but we encourage customers to review this information carefully to ensure everything is accurate.

We are always here to help and answer any questions, and we are sorry if you felt our support did not meet your expectations. Please reach out to us directly at contact@kdwholesale.co.uk so we can resolve any remaining concerns and continue to improve our service.

We value your business and your feedback, and we hope you will give us another opportunity to serve you better in the future.

Best regards,
Yogi
KD Wholesale Cash & Carry

Oceniono na 1 z 5

Racist

The managers in this store are racist and very rude. The guy in a turban took one look at me and told me to leave after assuming I do not have a sellers permit.

Meanwhile the same week a friend of mine bought a series of things from them without a permit.
We drove 45 minutes across London to spend money in their store and was rejected. So since my money is not good enough for them their store won’t be good enough for anyone else. If your a POC avoid, there’s other business that deserve your money.

3 lipca 2020
Opinia niezależna
Logo KD Wholesale Cash & Carry

Odpowiedź od KD Wholesale Cash & Carry

We are open for TRADE ONLY and registered members only.

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