Needs a negative star!
If I could give a negative star, I would. I so much wish I ha checked for these company reviews before purchasing. I absolutely agree with other commenters here. I tried to cancel delivery supposedly before delivery had happened, and was told it was too late, but that they would happily help me to return the items. Then when I was ready to return for a FULL return, I received multiple alternatives: 25% refund and keep the boards, then 50% and keep the boards, then 75% and keep the boards. (Wouldn't they be losing money at that point?) But when I insisted on 100% refund, I was told to return ship the items out of my own money. The USPS said they could simply stamp in "Refused" and it would cost me nothing to return the items because the package remained unopened. Now Katori has both my money and the returned items, but tell me they cannot refund my payment because I did not actually PAY for the shipping! Now multiple people (bots?) have replied in their standard mumbo-jumbo way to my inquiries, always just saying they need a tracking number. I am steaming mad. This company is scamming people. Do NOT buy from them! Beware! Warn others!








