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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I was really nervous at the beginning when I placed my order for Eid ul fitr. However when my daughters dress arrived I was in awe😍! Absolutely gorgeous outfit and the stitching and fabric is beaut... Zobacz więcej

Oceniono na 1 z 5

I bought a dress in olive green for my daughter and after wearing just for one day its all silk from sleeves was torn by rubbing with a Low standard lace. My daughter is 4 yrs old. The dress was of 1... Zobacz więcej

Oceniono na 1 z 5

i have been ordering from them for last 3 years every eid. they didn't even bother to reply if u have any concers about my order. stitching is too bad xs size looks like large. if you're paying 50 gra... Zobacz więcej

Oceniono na 5 z 5

This is the second time I’ve ordered from kastoor and I’m really happy with the service. They made sure to deliver my order before Eid each time which shows good customer service. Their designs are br... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep odzieżowy

Napisane przez firmę

Kastoor blends heritage and modern design through sustainable, slow-growth fashion. Every piece is thoughtfully crafted to last, with a focus on quality, care, and exceptional customer service.


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

47 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

I was really nervous at the beginning…

I was really nervous at the beginning when I placed my order for Eid ul fitr. However when my daughters dress arrived I was in awe😍! Absolutely gorgeous outfit and the stitching and fabric is beautiful. I definitely will be placing another order for Big Eid 🤗.
In sha Allah I recieve it before Eid 🙌🏽
Thank you Kastoor for giving a great customer service all the way from Pakistan to UK 😊

26 stycznia 2026
Oceniono na 5 z 5

"Absolutely loved the amazing eastern…



"Absolutely loved the amazing eastern outfit I purchased for my granddaughter! The quality is superb and the design is just perfect. The cooperative staff were super helpful and responded promptly to my queries. Highly recommend! 👍"

25 marca 2026
Oceniono na 1 z 5

I bought a dress in olive green for my…

I bought a dress in olive green for my daughter and after wearing just for one day its all silk from sleeves was torn by rubbing with a Low standard lace. My daughter is 4 yrs old. The dress was of 10k and it’s not wearable again what a fraud you do with ur clients. Plz return the money bcz material you use is very cheap specially laces

21 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Bad customer service

I ordered 1 and a half month before Eid. The order did not arrive before Eid although they kept saying it would. Bad bad experience! would not recommend at all!

19 marca 2026
Opinia niezależna
Oceniono na 5 z 5

This is the second time I’ve ordered…

This is the second time I’ve ordered from kastoor and I’m really happy with the service. They made sure to deliver my order before Eid each time which shows good customer service. Their designs are brilliant and prices are affordable too! Will deffo be ordering again

17 marca 2026
Opinia niezależna
Oceniono na 1 z 5

The website says orders will be…

The website says orders will be delivered in 15 business days, but its been 15 days and the order has not been delivered. Extremely delayed responses over the email and no response to WhatsApp or calls. Trust the other 1 star reviews.

23 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Don't waste your money

i have been ordering from them for last 3 years every eid. they didn't even bother to reply if u have any concers about my order. stitching is too bad xs size looks like large. if you're paying 50 grand for 4 suits you don't expect such shitty fabric. In that price you can get nice designer suits.

12 marca 2026
Opinia niezależna
Oceniono na 4 z 5

A positive review

A lot of the reviews for Kastoor are quite negative which initially made me anxious about the order I placed but I just wanted to leave a review on my experience with Kastoor as it was quite a positive experience.

The delivery took longer than advertised by a few days but it maybe due to a busy period (Eid). The only negative thing I have to say is the customer services team not responding, I chased the delivery a few times as I could see it had not been dispatched and they only replied weeks later once the item had been dispatched, hence the 4* review instead of 5.

The clothes themselves are absolutely lovely, much better than I expected after having read the reviews, for the price paid and what I received I think it was perfect. I ordered 3 outfits in total, one for myself and 2 children’s for my little girls, (1&3) the quality did not lack with the children’s and the sizes are perfect. So very pleased, we’re excited to wear them for Eid, all matching. Lovely concept and we will definitely be ordering with Kastoor again.

10 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Stitching is soo bad my dress is too…

Stitching is soo bad my dress is too big and my daughter dress is too small service too slow.. Also no one you rply on social media account very difficult to contact with you worse service..it was my first experience but really bad

23 lutego 2026
Oceniono na 2 z 5

Poor communication

Poor communication, no replies to messages until they tag them on social media. No calls are answered. They can improve their services if they want global customers.

23 lutego 2026
Oceniono na 1 z 5

Pathetic. Lost its flare quality.

I used to be so fond of the clothes from kastoor but they literally test your patience; first with their prolonged delivery, then pathetic customer service and lastly after spending a hefty amount expecting quality in fabric and stitching, what you end up receiving is such poor piece of farmer.

23 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Extremely poor service

Extremely poor service. I have never experienced such bad service ever. They are so bad at responding after countless phone calls, emails, text messages and I never received my order.

20 lutego 2026
Opinia niezależna

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