I didn't want to write a bad review…
I didn't want to write a bad review about them, but the truth must be told. First, their service is not up to international standards. They are slow to respond before and after purchases, whether you want to ask about something or explain a problem with your order. They have a major problem I've only seen with them: the discount values change overnight, sometimes even within an hour. You might see a knife with a 30% discount, then two hours later the same knife's discount drops to 20%, as if they launched the discount campaign without any research or calculations. It makes you feel like their website is linked to the global stock exchange, with prices changing every hour! And for your information, some knives remain unsold for months, with the same quantity remaining. Do they really think manipulating the discount percentages this quickly will make them sell? This actually makes us close their page and go to other companies that are more credible, transparent, and generous with additional discounts on top of existing ones. They also have very quick responses, often within a day, not days, and make you feel like their most important customer, like KIZER, CIVIVI, vosteed, and Petrified Fish AND Travisa. Some of them even reply to direct messages on Instagram within an hour. These others are truly backward and don't measure up to these companies in terms of service. Unfortunately, this is how they make us turn away and never return. They also give you a discount code with several conditions for application, and then after you meet those conditions, the code becomes invalid! Contacting them might get a response after a few days, or it might not. Their professionalism is very low and needs improvement to keep pace with other major companies. I'm not the only one who's experienced this; several people in this field have. If you like a knife they have, order it immediately and rest assured it will arrive. Honestly, the knife will reach you. However, if it has a defect or problem, wait for them to reply to your messages. They might give you a 30% or 20% discount code, which might not even work. And if it does, they'll impose a million conditions on you before you buy from them again. If the knife is fine, then congratulations to you and them.
Only two stars: one for the very beautiful knife designs and materials used, and one for the assurance that you will receive the knives in 100%