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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I love this shop! All communication and arranging for pickup was perfect - and the website straight forward and easy to use. I was very grateful to be helped with my last minute gifts for Christmas.... Zobacz więcej

Oceniono na 1 z 5

Well I’m gonna start saying that i bought a kalimba from kalimbera.com.The reason i’m giving a 1-star review is because I haven’t gotten my kalimba yet, bought it Mar 16 and still nothing to know if i... Zobacz więcej

Oceniono na 4 z 5

Engraved text at a wrong place. Tried to contact the shop but it's been a month and I still haven't got an answer for a solution from them. ---- 06/30: Update: I've received an replacement. Than... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Highly recommended. Not only does the kalimba sound the way I imagined (perhaps better than I anticipated), but the engraving is absolutely splendid. Very easy checkout. Waited about 3 weeks (which k... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z instrumentami muzycznymi
  2. również w kategorii:
  3. Platforma kolaboracji online

Napisane przez firmę

Soulfully handmade Mahogany Kalimbas The Kalimba, an unusually delightful musical instrument of African origins, produces the most intensely beautiful sounds you’ve ever heard. The rippling songs of this deeply picturesque creation sounds harmonic in any hand, trained or untrained, like magic. Pre-engraved with notes on each ore steel key to guide your fingers, our Kalimba comes with a guide-book too, and every note is arranged to create harmonies no matter what key you play. It’s designed to sound unbelievably mesmerizing no matter how you play, no musical knowledge required. Check us out, and help us achieve our mission to make Kalimbas a popular musical instrument!


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4,1

Dobra

Wynik TrustScore: 4 na 5

158 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(158)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Hello there

Hello there!

Thanks a lot for the fast delivery and a huge thanks for the Kalimba! It looks amazing and sounds amazing too.

9 stycznia 2022
Logo Kalimbera

Odpowiedź od Kalimbera

Thanks for your kind review!

Oceniono na 5 z 5

My son asked for a kalimba for…

My son asked for a kalimba for Christmas. But not just any kalimba, he wanted one specifically from Kalimbera. Though shipping to the States took a while and I was worried it might not arrive in time for the holiday, it did and he was thrilled. He's been playing it to all of our enjoyment ever since! Thank you very much for the beautiful instrument.

2 stycznia 2022
Logo Kalimbera

Odpowiedź od Kalimbera

Thanks for your kind review! We are happy to know our Kalimbas brings you and your son so much happiness!

Oceniono na 5 z 5

Nightingale kalimba

I ordered the 17 keys nightingale few weeks back and i can't be more satisfied! The delivery was very fast, it came before Christmas even though it didn't have to. The sound is resonating and beatiful, without any dead tines. It has got a comfortable shape and the engravement is very clear. Thank you so much for the amazing product!

27 grudnia 2021
Opinia niezależna
Logo Kalimbera

Odpowiedź od Kalimbera

Thank you for your review! Much appreciated!

Oceniono na 5 z 5

I love Kalimbera

I'm wery happy! Kalimba arrived within 1 week beautifully and securely packaged. The engraving is beautiful too! I ❤ Kalimbera. Thanx!

26 grudnia 2021
Opinia niezależna
Logo Kalimbera

Odpowiedź od Kalimbera

Thanks a lot for your kind review!

Oceniono na 4 z 5

The Kalimba that arrived was in…

The Kalimba that arrived was in excellent condition and sounds very light, airy yet resonant. It did take longer than expected to arrive. I'm based in Ireland so I thought it'd arrive in a couple of business days, but turns out it was manufactured in China and took a good few weeks to arrive.

11 grudnia 2021
Logo Kalimbera

Odpowiedź od Kalimbera

Thanks for the review :)

We produce our Kalimbas in Jinan, China - as production costs would be astronomical in Ireland, not to mention shipping costs worldwide form Ireland to other countries.

Oceniono na 5 z 5

Kalimba to Romania

I live in Romania. I ordered a Kalimba, from Kalimbera and it arrived in like 3-4 weeks. The whole shipping process was clear and easy to follow. The instrument itself is really well made, the whole box smelled like lavender which is a nice touch and it also stayed in tune as far as the tuner software can tell :) I have no complains, I got what I wanted, it arrived in a reasonable time and the custom engraving I requested looks top notch. Great job Kalimbera. 11/10 Recommend.

30 listopada 2021
Logo Kalimbera

Odpowiedź od Kalimbera

Thank you very much for your review! We're happy you enjoy the Kalimba!

Oceniono na 5 z 5

I was happy when it arrived

I was happy when it arrived. They carved beautifuly my name and it makes me inlove more on my kalimba.
Kalimbera is such a wonderful when it comes to product and on how they handle costumers.

30 listopada 2021
Opinia niezależna
Logo Kalimbera

Odpowiedź od Kalimbera

Thanks for your order Shaira - enjoy the Kalimba!

Oceniono na 5 z 5

Finally got my package and it is great

Finally got my package and it looks fantastic. It sounds beautiful and like them said, it really is an instrument that anyone can play. Despite the shipment process being a little bit bizarre (mostly due to my weird address though), it is a pleasant purchase in my opinion.

7 października 2021
Opinia niezależna
Oceniono na 1 z 5

disappointed about Kalimbera's service

I am in France. I chose Kalimbera because I loved the idea of engraving on kalimba. I was also looking forward to this kalimba as it was my birthday present. However, things didn't go as I expected. First of all, there was no notification for an update on the shipping status of my order when it arrived in France and I had to manually go to my personal Kalimbera link to check. After that, I couldn't find my parcel even though it was updated as delivered to my mailbox. When I complained to Kalimbera, they told me to contact the transport company myself to find the package, even though the tracking number was not provided. I then had to claim with the shipping company myself, and I needed information about the size of the parcel to claim, but I didn't get any help from Kalimbera even though I emailed them asking. I had problems with lost packages when buying from overseas with another brand, but they resolved the issue directly with the shipping company and helped me get my order. That makes me feel very disappointed about Kalimbera's service.

30 września 2021
Logo Kalimbera

Odpowiedź od Kalimbera

Hi Mỹ Ngọc Hà,

Happy Friday, and thank you for your review.

While we understand the frustrations that caused you to leave a 1-star review, we think that some claims are exaggerated and some expectations are unrealistic.

To clarify our point of view:
You ordered the Kalimba on the 26th of July before midnight
We hand-crafted your Kalimba and shipped it on the 2nd of August
It arrived in France on the 12th of August and was handed over to the Delivery Company on the 13th of August
It took the Delivery Company 5 days to deliver the parcel to you (according to them)

Further:
You received tracking details when we shipped the Kalimba to you - in this e-mail, you can clearly see tracking details and a direct link to the self-service portal
You first contacted us to ask for tracking details, at which point we advised that you can use our self-service tracking portal on our website.
We are not a delivery company, and even though we contacted this company to report that you are having issues locating the package, they did not get back to us in good time, in fact they never got back to us

We apologize for the bad experience you had while having this package delivered. We hope that you understand that we are trying to make our prices affordable and accessible to everyone - for this reason, we bid the delivery jobs to all companies, and we select the best-priced offer we get. In comparison, we could also have you opt for Standard Delivery as opposed to Free Delivery for 10 extra EUR. Please also be aware that the parcel was delivered as per the contract that you signed with us - hence we do not feel our service/products deserve a 1-star review.

To conclude, we do not feel your bad experience was purely caused by our customer service, but rather by the delivery company that delivered the package. Similarly, it would be unfair to give a 1-star review to a pizza company because the delivery company got the pizza cold to you.

As your review does not reflect the quality of our products and service, we would kindly ask that you edit or remove the review as it impacts our business negatively.

Thank you very much in advance for your consideration.

Oceniono na 5 z 5

Excellent!

I am very happy with my 21 keys Wren kalimba from Kalimbera because its sound is great and the instrument is beautiful. And the engraving (the Irish Harp) is beautiful too. I recommend!

11 września 2021
Opinia niezależna

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