Just Tyres - Basingstoke Recenzje 440

Wynik TrustScore: 4 na 5

4,2

Unit 5 Brunel Centre, Brunel Road, Houndmills, RG21 6TZ Basingstoke, England, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Arranged for 4 tyres to be fitted on a Bank Holiday Monday. Was greeted politely and given timescale for work to be completed. Gave good insight to excessive wear on one wheel and provided me with the... Zobacz więcej

Oceniono na 5 z 5

NSF TPMS sensor had died. Popped over to my local Just Tyres in Basingstoke as have used them many times in the past for new tyres, puncture repairs etc. Fantastic service, fast, helpful & informative... Zobacz więcej

Oceniono na 5 z 5

I don't normally do reviews but Just Tyres at Basingstoke deserve an accolade. It's run by two helpful and hardworking blokes who did an excellent job for me. Even though I was just having one tyre re... Zobacz więcej

Oceniono na 5 z 5

While having 2 new tyres fitted ready for an MOT, James, the branch manager, discovered that my brake discs and pads were dangerously worn (he showed me them so I knew he wasn't exaggerating). He quot... Zobacz więcej


Informacje dotyczące firmy

  1. Wulkanizacja

Napisane przez firmę

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Napisane przez firmę

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Dane kontaktowe

  • Unit 5 Brunel Centre, Brunel Road, Houndmills, RG21 6TZ, Basingstoke, England, Zjednoczone Królestwo

  • 01256441305

4,2

Dobra

Wynik TrustScore: 4 na 5

440 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 33% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I never give 5 star reviews but...

I never give 5 star reviews but here we are! Ryan was incredibly helpful and saved me money on my XJ8 today, kept me up to date and was very helpful, good workmanship noted too. Great price for work carried out. thank you

3 marca 2026
Oceniono na 5 z 5

Went on line and compared several…

Went on line and compared several locations for a good price Just Tyres were the cheapest not only for the tyres but also for the 4 wheel tracking, and as a bonus they could do it the next day. The garage was busy when I visited but we're organised and completed the works on time, would definitely use them again.

1 marca 2026
Oceniono na 5 z 5

Overall great experience

Overall great experience: Work done in booked slot; careful technicians (they use hand tools rather than the usual air-powered impact wrenches); good clear explanation on what needed to be done.

16 lutego 2026
Oceniono na 2 z 5

5 hour delay and wheel nearly fell off

had a 9:00 AM appointment at the Basingstoke branch. After being told the tyres were delayed, I waited at a nearby Starbucks until 10:30 AM. Despite promising to call me with updates, the staff failed to do so. I had to walk back for an update, only to find no progress. I eventually had to leave to attend a friend's court hearing (which I sadly missed due to the initial delay).

I waited until 1pm expecting a phone call back telling me if the tyres had arrived. They did not call so had to call head office asking where my tyres actually were. Apparently they had already arrived and I could head back there and which they will fit them ASAP.
The tyres weren't fitted until 2:00 PM—five hours after my appointment. Far more concerningly, two days later my car began shaking violently. Upon inspection, my wheel bolts were found to be only hand-tight.

I'm giving 2 stars only because the Divisional Manager, Chris, apologised and offered a future discount. However, the lack of communication and the dangerous fitting mean I won't be returning. Double-check your wheels if you use this branch.

5 stycznia 2026
Oceniono na 1 z 5

Poor service

Arrived on time for my tyre fitting appointment and was left waiting over 30 minutes because the place wasn’t even opened. There was a rude attitude in general , including swearing , and was told they wouldn’t open until another staff member turned up.
The attitude was unprofessional throughout , including speaking badly about other people. Says it all when even the tyre delivery driver told me to avoid at all costs.

3 lutego 2026
Opinia niezależna
Logo Just Tyres - Basingstoke

Odpowiedź od Just Tyres - Basingstoke

Thank you for the feedback, and we're sorry to hear you had a disappointing experience. That’s not the level of service we aim to provide, and we’d like the chance to understand what went wrong and see if we can make it right. Please get in touch with us on 01908 634 700 or email customerservices@justtyres.com and share any details that might help us investigate this further.

Oceniono na 1 z 5

Very disappointed

Did not honour quoted price for my tyres. The tyres needed were not ordered properly, consequently the gentleman dealing with my query very unprofessionally had a heated conversation on the phone with his manager. This did not need to be witnessed. 45 minutes later once ordered successfully I was assured I would receive a call telling me when the tyres were in. However, I did not. Therefore, took my custom elsewhere.

26 stycznia 2026
Opinia niezależna
Logo Just Tyres - Basingstoke

Odpowiedź od Just Tyres - Basingstoke

We are sorry your experience did not meet expectations. This is not the level of service we aim to provide, and we’ll be discussing it with the team to make improvements. Thank you again for sharing your feedback, it’s truly appreciated. If there’s anything else you’d like to share or discuss, please don’t hesitate to get in touch with us on 01908 634 700 or email customerservices@justtyres.com.

Oceniono na 4 z 5

Great service

Waited for a bit past my appointment time as they were running late because of an issue earlier. However, the staff was apologetic and kept me informed.

22 stycznia 2026
Oceniono na 1 z 5

Wasted 2 days with this company

Wasted 2 days with this company. Cancelled my appointment, then blamed me for not showing up. Maneged to get the car in the shop, for them to tell me the tyres they've got are to small. Hahaha. I asked for the car back to go somewhere else and the guy in reception MAX got very aggressive and rood to me. He said to take the car and go ,he doesn't care . Haha Horrible tyre shop with horrible service. Avoid them.

4 stycznia 2026
Oceniono na 5 z 5

So simple to order

So simple to order. Telephone conversation with garage great. Email team gave me the answer I needed very quickly. Efficient booking system. Job done in time allocated.

1 stycznia 2026

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