Just Property Recenzje 

988
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had a long and difficult house sale process. Two buyers fell through but not because of Just Property. Ashley and team were always helpful, pro-active and communicative when trying to progress our... Zobacz więcej

Oceniono na 5 z 5

I had a great experience selling my property with Just Property. From the initial valuation through to the sale, they were professional and friendly throughout. They also pulled out all the stops to g... Zobacz więcej

Oceniono na 5 z 5

A huge thank you to the team at Just Property for the support with the purchase of our new home in Hastings. The sale was complicated with a lot of moving parts and Ashley was dilligent, transparent... Zobacz więcej

Oceniono na 5 z 5

Great support from Kyle and his team throughout the whole long-drawn out process. Delays nothing to do with Just, Kyle was excellent at proactively helping with negotiations and keeping us informed at... Zobacz więcej

Informacje dotyczące firmy

  1. Agencja nieruchomości
  2. również w kategorii:
  3. Agencja nieruchomości komercyjnych
  4. Agencja pośrednictwa sprzedaży budynków przemysłowych
  5. Konsultant ds. nieruchomości
  6. Nieruchomości – wyceny

Informacje przekazane przez różne źródła zewnętrzne

Located in the historic Old Town of Hastings where we are recognised as the town's leading agency. Often copied but never replicated


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

988 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

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4,9

Wszystkie recenzje

(988)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 101

Napisz recenzję
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Oceniono na 5 z 5

Austin was very proactive in matching…

Austin was very proactive in matching our buyers to our property and we sold within 10 days of them viewing. From accepting their offer through to buying our new home, again through Just Property, the communication was excellent.
We wouldn’t hesitate in recommending Just Property.

27 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Just The Best…

Just Property are a great friendly team who managed my sale beautifully from start to finish. They kept me updated on developments, calmed me down when I was panicking (and who wouldn’t freak out occasionally when you’re in an endless chain) and recommended the best surveyor and removals firm. Thank you Kyle.

26 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Intrusive and Harassing Conduct during…

Intrusive and Harassing Conduct during a Medical Emergency
"I am utterly appalled by the conduct of Just Property (Hastings). After getting muddled with a viewing location, I was met with rudeness over the phone. I clearly explained I could not continue further viewings as my 90-year-old mother was unwell. Despite this, a male staff member tracked me down on two separate occasions within a 20-minute window. He first confronted me in the street in Hastings Old Town at approximately 11:30 am. After I again declined, he tracked us down a second time inside a coffee shop 15 minutes later to continue pressuring me.
As a woman, I found being repeatedly followed and cornered in public intimidating, creepy, and a clear form of harassment—behaviour I doubt would be directed at a man. My mother was rushed to hospital that afternoon and remains an inpatient. Despite this, the agency’s only follow-up was a cold email complaining about their 'booked space' and a later dismissal stating they had 'done nothing wrong' as a 'family business.' I find their arrogant and predatory approach a disgrace. I will be reporting this incident to The Property Ombudsman (TPO) and advise others to stay far away."

23 marca 2026
Opinia niezależna
Logo Just Property

Odpowiedź od Just Property

Dear Ms George,

We acknowledge receipt of your email and must express our disappointment at the nature of the complaint raised.

We would like to clarify the sequence of events, as your account does not accurately reflect what occurred. Our colleague was not rude at any stage. Upon speaking with you, he contacted Kevin, our Viewings Coordinator, to establish the situation, at which point it became clear that you were waiting at an incorrect address. We offered to assist by having a colleague come to your location and guide you to the correct property; however, you declined this offer and ended the call.

We categorically reject the allegation of harassment. This is a serious claim and entirely unfounded. At no point did any member of our team behave in a manner that could reasonably be described as such.

During your initial call, you indicated that we were late and at the wrong property. At that stage, you did not inform us that your mother was unwell or that you intended to cancel further viewings. Following this, we attempted to contact you, leaving two missed calls to clarify whether you wished to proceed. Please also find attached the email correspondence in which you specifically requested to meet at 11:30 AM at Trafalgar Cottages.

When we later spoke in person, your circumstances were explained, and it was our colleague who suggested a nearby coffee shop for your convenience. You also confided in our colleague, describing your mother as currently “incognitive.” We allowed you time to take a break and decide whether you wished to continue with the scheduled viewings, despite having other clients waiting and appointments arranged.

For clarity, the individual you state approached you twice was not the same person; the second interaction was with Kevin, our Viewings Coordinator.

We would also note that this was the second occasion on which you were late for arranged appointments, and we had already adjusted our schedule to accommodate your requirements. Please find attached previous email correspondence which confirms that our colleague attempted to contact you during these earlier appointments when you arrived significantly late. This delay had a direct impact on our schedule and caused us to run late for subsequent pre-arranged viewings.

Whilst we are sorry to hear that your mother has since been admitted to hospital and appreciate that this is a difficult situation, we must reiterate that our team acted professionally and reasonably throughout. We had no indication at the time of any urgent medical situation that would require prioritisation, particularly as you proceeded with a viewing while your mother remained at the coffee shop.

Finally, we would highlight that we made every effort to assist you on the day, including allowing additional time, accommodating delays, and rearranging our diary to continue with your viewings, as well as to assist with guiding you to the correct address. We note your 1-star review. While we respect all feedback, our record of over 1,000 five-star reviews demonstrates that the experience described in your complaint is not representative of the service our clients typically receive.

In light of the above, we do not accept that any wrongdoing has occurred. Should you wish to escalate the matter, you are of course entitled to contact the Property Ombudsman. Moving forward, we feel it would be best for you to contact an alternative estate agent who can assist you with your move to Hastings.

Oceniono na 5 z 5

Stress free purchase

We had excellent communication in the purchase of our beautiful new home in Hastings ,Just Property are reliable and prompt and very professional with polite and friendly staff who made our purchase smooth and stress free , would very highly recommend steve and jo jo

25 marca 2026
Opinia niezależna
Oceniono na 5 z 5

This was our third time using Just…

This was our third time using Just Property and having used them as both sellers and buyers, we wouldn't go anywhere else. This one was a difficult, very long winded sale due to some difficult personal circumstances and they made it as easy as was possible, and were always in frequent contact. Thanks so much!

20 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent collaboration and professional team

I recently had the pleasure of working alongside the team at Just Property Estate Agents on a property staging project, and it was a very positive experience from start to finish.

In particular, Austin Grout was highly professional, communicative, and genuinely supportive throughout the process. His approach made the collaboration smooth and efficient, which is so important when preparing a property for the market.

The team clearly understands how to present a home in the best possible way and create a strong first impression for potential buyers.

It was a pleasure to work together, and I would be very happy to collaborate again in the future.

6 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service from Just Property

We bought our house with Just Property and we were very pleased with the service. Ben at the Fairlight branch was extremely helpful, taking time to show us around multiple properties in the area before we found the house we wanted. Any questions we had were answered quickly and thoroughly and we felt very well looked after throughout the whole process. We would highly recommend Just Property for anyone buying or selling a property.

23 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

First time Selling, can't fault them great team work!

The team where great from start to end. They helped with getting a lot of viewings for my property when I was selling and the communication and proactiveness from the team from the very start right up to completion was highly professional. They kept me at ease through the whole process as this was my first time selling a property. I would highly recommend using Just Property for any property needs! Shout out to Kyle and to Ashley as well for being my Sales Progressor!

4 marca 2026
Opinia niezależna
Oceniono na 5 z 5

The whole team at just have been great

The whole team at just have been great, selling my late grandfather’s house has been a very emotional and stressful time with complications but just have remained professional and thorough the whole time, keeping great communication with me through and nothing has been too much trouble

2 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Personalised Approach

Issey and the team were extremely helpful, supportive and reassuring. Issey was particularly responsive to all of our enquiries. (And even contacted us on one of her non-working days) with news of our exchange date, which was much appreciated.
Despite some delays which were beyond their control, we were kept updated with the progress of our chain and received a very professional service.
I would highly recommend their services

25 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Colin and the team at Just Property…

Colin and the team at Just Property were excellent dealing with our purchase. We have had a bit of a long process to say the least to get to exchange however that is not down to the control of Just Property. Ashley and then Colin were extremely responsive, always keeping us up to date where new information was available and set realistic expectations. We didn't sell with Just Property as we are relocating from a different area, but rest assured when our time comes to sell again, we will use Just Property.

25 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Perfect home buying experience

We purchased our first home through JP and the entire experience was brilliant.

We called on a whim one Saturday in October and were booked in for a viewing just a few hours later. We made our first offer the same day, and were guided through a small negotiating period by Kyle - he was very honest, forthcoming and put us at ease.

JP were able to arrange a second viewing further along the buying process and anytime we needed further information from our sellers, they were able to pass on and resolve the query quickly.

Close to exchange there were some slight issues with our seller’s new property and their local searches. This delayed the process, but Colin was communicating between all parties constantly and was a tremendous help.

We collected our keys (with a complimentary bottle) and are very happy! We will definitely look to use Just Property if we were to move in the future!

24 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent

Having sold our last house with Just property 21 years ago it only seemed right to use them again. From the moment we met Austin, we felt relaxed. We had an offer within two weeks of marketing.
All the staff have been amazing. Nothing ever too much trouble. Everything is dealt with professionally from start to finish.
Colin has seen it through to the end and constantly there to deal with all the finalities.
We did wonder if the team worked 24 hours a day as they honestly deal with anything at any time.
It’s no wonder you are celebrating 25 years of trading this year. Congratulations to you all. Just property you are Simply the best.

24 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic customer service

Colin was all over our sale and purchase there were some problems at the bottom of the chain and Colin worked tirelessly to pull everything together. Very impressed with how Colin/Just Property managed this

19 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Ben could not have been more helpful in…

Ben could not have been more helpful in selling my late mothers house. It took a little longer due to circumstances out of our control, but Ben kept me informed and made every effort to help me during this difficult time. I cannot recommend Just Property office in Fairlight enough. They exceeded my expectations !
Many Thanks

16 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Austin Grout of Just Property, Old Town, Hastings.

The agent, Austin, was very approachable and friendly and assessed the bungalow thoroughy before sitting down for a detailed talk. After going through his findings and presenting the options, I came away with a clear picture of my situation and felt able to make my next move. I can whole heartedly recommend Austin to anyone needing help and advice.

16 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent company, fantastic staff

All the staff were helpful, knowledgeable and went the extra mile. From my first encounter with the company where one of the agents made an itinerary for me, including telling me where to park and allowing enough time to travel and get a coffee between viewings, right through to the eventual completion of my property purchase, the communication has been excellent. Every email or call has been immediately responded to, the staff have offered wisdom and good advice and I trust and like them. I can totally recommend this company.

3 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

A very personable team and good to work with

Colin and his team provided great support to us in selling our family home in Hastings Old Town. They were very personable, communication was excellent, they were very accommodating to our requirements and they responded very quickly to any queries and actions. They demonstrated a very good understanding of the market and secured us a good deal.

2 lutego 2026
Opinia niezależna

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